Toronto Midtown

As many clients have already noticed, Vanessa is a remarcable person who is beyond excellent at her job. She is not a sales person but rather a professional designer with a very interesting and unique vision of interior. She knows not only what her company has to offer but also the tredns in furniture in general. Her customer-facing skills are exceptional. The quality of Chesterfield sofas is also incredible. I bought my first sofa-bed in 2014 and it still looks great, no mechanical problems whatsoever. For this reason I ordered the two sofas for my new house from them. It is worth noting that they offer many services during the 'life" of the piece of furniture. I also wanted to emphasize that their delivery is impressive. This is by far the most professional delivery I've ever had. You can get in touch with the store any time, they are in direct communication with the drivers, they can customize even the hour of the day when the furniture is delivered. The quality of the delivery itself is really top-notch. The guys were very accomodating, professional, and helpful. I strongly recommend this specific store and if you are not sure what you need or have a lot of questions, ask for Vaness :)

I needed to buy a new sofa and possibly a recliner, and was unsure of what fabric or size that I wanted for my space. Vanessa addressed all of my concerns and needs with patience and friendliness, making this one of my best purchasing experiences of all time. She used her keen design eye to select the right colour for my place, and made some great observations of the optimal style and material. And when I had to log in for a virtual work meeting near the end of our very thorough look at the sofas and armchairs, she graciously let me use a quiet spot at the back of the showroom so I could make a quick call. She even turned off the music! Now THAT is service. I would highly recommend to all this Chesterfield Shop location -- excellent customer service and great products. Vanessa, and her assistant Sam, with whom I deal on a previous visit, made everything so easy, relaxing and fun. If ever I need another piece of furniture, I know where I will go first.

So we had a glitch with our order. The fabric was discontinued, unbeknownst to our person - Amal. Stuff happens. She handled the problem EXACTLY the way it should have been dealt with. She could give a clinic on Customer Service. Thank you for your professionalism.

Vanessa was very professional and knowledgeable. She helped my husband choose the perfect chair for his needs. He loves the chair! The products are amazing quality and well priced. Thanks, Vanessa.

Vanessa was knowledgeable and professional and ensured we were shown all the options so we could choose the best sofa bed for our needs. Many thanks Vanessa and the Chesterfield Shop team.

Maryam and Kennedy Rd team were amazing. Upfront, honest and accommodating! We have purchased numerous times from Chesterfield shop and they have always done their utmost to meet our needs. So thankful to Maryam for going above and beyond. Can’t wait for the delivery!!

We had our Sofa purchased at Chesterfield today and we were searching for a good quality sofa which would be durable and we spent over two weeks searching for good sofa in other commercial stores but we weren’t convinced to invest in buying any of those as we weren’t satisfied, but today we happened to try the sofas at chesterfield and we were happy to find good quality sofas and it wasn’t possible without help of Olga . She was extremely knowledgeable and helpful and most of all very patient with us explained which material would suit our requirements, She even pointed out the pros and cons of every sofa we enquired and that helped us to decide what we wanted. Thank you Olga for helping us with our purchase , I would highly recommend Chesterfield at Scarborough
for anyone looking for good quality custom made Canadian made Sofa .

Zoe in the Newmarket store made me feel welcome and spent considerable time helping me with choosing a living room sofa, not rushing me at all. There is a lot to choose from, her suggestions were amazing, and I found my perfect living room and coffee table. The customer service, prices and whole experience were 5 star all the way. Thank you Zoe!

We had a great experience shopping our couch at Chesterfield, Yonge St. A big shout out to Leela who was very patient and understood our requirement and helped us to finalize our purchase. Even the after sales service was excellent and we're happy with our purchase.