Toronto Midtown

Exterior photo of Mississauga furniture store

The Chesterfield Shop - Toronto Midtown Location

2045 Yonge Street. (South of Eglinton, north of Davisville)

Parking’s on us this summer!
It’s the summer and the newly extended sidewalk restaurants add vibrancy and outdoor life to our community!
Trouble parking for The Chesterfield Shop at 2045 Yonge St?
Please pay for your parking at the church on Tullis Dr. (or anywhere) and we will reimburse you for up to $8.00. 
(We reserve the right to ensure that you are a valued customer!)


Thank you for your patience…and your patronage!

Monday – Saturday: 10am – 6pm
Sunday: 11am – 5pm

Mid-Town Toronto - The best furniture seating with selection, quality, value and design!

City-Size™ Seating and Sofa-Bed Specialists!

The Chesterfield Shop carries City-Size™Seating designed to be proportionally beautiful and fit into smaller spaces. Many of the sides and backs of our seating can be removed and reassembled for impossibly tight fits, we try to accommodate all situations.

Complimentary check-measures are available if there’s any doubt- we will do our best to ensure a “no-fit” doesn’t occur. Ask your Sales Associate for full details.

The Chesterfield Shop opened its original location in Toronto’s Junction exclusively selling sofa-beds. Over the past 7 decades, The Chesterfield Shop is family-owned and operated, and has evolved into 6 wonderful locations in the GTA and Newmarket– and sofa-beds are still our thing. They come in all configurations, in sofas and sectionals, with chaises or as a chair-bed, with mattresses ranging from single and full to queen and king. With easy-to-open contract mechanisms, and a large selection of Posturepedic and gel mattress upgrades, there is a comfortable sleeping option for everyone.

In-stock or special order.
Lucinda Goldberg
Lucinda Goldberg
14:47 29 Jul 22
We're so delighted with the Edgewood sofabed that we purchased from the Chesterfield Store and what a fantastic team! The lovely saleslady Amal was incredibly knowledgeable and patient with us. She also recommended upgrading to a gel mattress which makes the sofabed actually feel like a really comfortable bed rather than a sofabed. There's so much great selection that we were spoilt for choice. We were able to gets a sofabed that was in stock and could be delivered two days later. The delivery team were very efficient and professional. We couldn't be happier with the whole experience. Highly recommended.
Margo Ross
Margo Ross
23:24 18 Jul 22
Amazing service ordering a custom sofa today. Our decorator "Olga" was so informative and explained everything so well. Recommend her highly at the Kennedy location.
Iryna Dudnyk
Iryna Dudnyk
19:39 15 Jul 22
Thank to Allison, she helped us to choose the best options from stock in a short time. We receive our sofa just next day and very happy with the purchase. Will recommend this shop to everyone.Attentive, experienced staff and good service.
michelle hogler
michelle hogler
09:56 11 Jul 22
Allison assisted me in buying a leather recliner. She really knows her product and is extremely pleasant and a wonderful representative for the Chesterfield Shop
Jane Milligan
Jane Milligan
19:24 09 Jul 22
My original purchase was not able to be filled as manufacturer is no longer in business. The Chesterfield Shop at Midtown was extremely helpful, especially Allison Adriatico, and I've now selected a new sofa, and look forward to receiving it in due course. Thank you for the discount too.
Paula Johnston
Paula Johnston
20:21 07 Jul 22
Allison understood the specific needs that I provided to her. She was able to show me options and provided detailed information about each one. I walked out after ordering the sofa I was looking for.I feel very fortunate that Allison was my consultant. I received my sofa this week and it's just as expected.
Alex E
Alex E
21:36 02 Jul 22
Came to the Yonge and Eglinton location and was helped multiple times by Allison. She is very knowledgable with the many different furniture and fabrics available. She is also extremely patient and friendly. Would definitely recommend Allison to anyone who is looking to purchase from the Chesterfield Shop!
Allan Bacon
Allan Bacon
18:16 17 Jun 22
We found Allison to be of great help in showing us options and explaining all the possible customizations available. Great service and the price was right!
Marsha Nicols
Marsha Nicols
19:05 13 Jun 22
Had another excellent shopping experience at The Chesterfield Shop (Yonge location) with the expert assistance of Vanessa. We’ve been customers for almost 50 years and have never been disappointed. This is a company that offers quality product and service and, most importantly, truly values its customers.
Terry Wright
Terry Wright
02:37 08 Jun 22
I had a really great experience with Vanessa, she was very patient with me while I worked through all my questions and interests, she was knowledgable and made the process easy. I'm so excited for my new recliner sofa, I know it's going to be great!
Stuart Glaser
Stuart Glaser
14:28 03 Jun 22
Excellent experience shopping for sofa bed. Vanessa was patient and very knowledgeable. Helped us come to a decision which we were happy with. The delivery was on time and efficient. Everyone was very pleasant.
Banafsheh Shamloo
Banafsheh Shamloo
15:06 25 May 22
My husband and I visited Chesterfield and yonge and Eglinton and Amal helped us find our beautiful sectional couch right away. She is very knowledgeable and helped us customize our order easily. She is so prompt and response to our follow ups right away. All in all we had a great experience with Amal and Chesterfield. This is the second time we bought our Couch from this store and we fell in love with both right away. So comfortable, beautiful, and great furnitures. Definitely recommend chesterfield and working with Amal.
Glenn Dickler
Glenn Dickler
20:37 22 May 22
Ingrid Chan
Ingrid Chan
00:29 22 May 22
Had a great experience at The Chesterfield Shop! Vanessa helped us go through all the different couch styles that would fit our needs. It was a super quick, super helpful session, and we got a great deal on a couch. Thank you so much!
Dmytro Denysenko
Dmytro Denysenko
17:50 21 May 22
Amal was very helpful in finding us a couch which meet our particular needs. Highly recommend!
Sandy Kates
Sandy Kates
18:01 20 May 22
I loved my shopping spree at Chesterfield Shop with Allison.:)
Yasmin Samuel
Yasmin Samuel
20:54 16 May 22
Amal was very helpful in finding us a couch that would meet our particular needs. Found the style and size we needed. Also had good fabric options.
Yana Vorontsov
Yana Vorontsov
13:49 16 May 22
I had an amazing experience with Amal at the Yonge location. I bought a lovely 3-seater leather couch and I knew it was a big decision - she didn’t pressure me and was knowledgeable about the product to help me make an informed decision. She’s super professional and has a great eye for design. Highly recommend!
Stefania Giansante
Stefania Giansante
10:57 08 May 22
I bought a beautiful couch and an ottoman at the location in Scarborough, and have been assisted by the Interior Decorator Olga. She was of great help and guidance throughout the process of choosing the esthetic details and fulfill my specific needs.
Philip Levine
Philip Levine
12:11 02 May 22
My wife and I went to The Chesterfield Shop on Yonge St on Saturday and ended up purchasing a hide-a-bed sofa and two swivel chairs. We were superbly assisted in the store by Vanessa Guerrero who was extremely helpful, most courteous , endlessly patient and totally professional. We will not hesitate to seek out Vanessa when we return to the Shop in the future.Phil Levine, Toronto
Michael Smith
Michael Smith
08:59 02 May 22
Patient and professional service. Wide selection - Alison was very helpful
Ashley York
Ashley York
12:49 25 Apr 22
I purchased a sofabed from The Chesterfield Shop located on Yonge Street and the service was excellent! Vanessa was friendly, knowledgeable, and great at her job. I highly recommend.
Brian Shim
Brian Shim
16:15 22 Apr 22
I ordered a sectional back in December and had a great experience. Amal was very professional and helpful along the way. I took the measurements of my room to create a rough drawing, and she was able to clean it up and model it out into a diagram. She came back with a few suggested layouts as well as other furniture and colour ideas to complete the room. Amal actually talked me out of buying a larger version of the same sectional to ensure a better fit within the space. I highly recommended this place.
Susan Nicoll
Susan Nicoll
00:35 20 Apr 22
We knew from experience that the sofas from the Chesterfield Shop were of excellent quality. Both Allison & Vanessa were very helpful in guiding us through today's purchase. They clearly explained all the options and then backed off, letting us make our decision without pressure. We're confident that with their patient help, we made the right choice
chris schroeder
chris schroeder
12:19 12 Apr 22
L.J Merced
L.J Merced
03:11 04 Apr 22
Allison at 2045 Yonge St Chesterfield Shop was amazing. I went into the store looking for a new sofa for my new apartment with no direction and Allison helped me in every way possible. She took into the account the little details of my living space and put together some amazing options for me. Details like the specific fabric, color, and measurements to help me find the perfect sofa. The sofa arrived not too long ago and I am more than satisfied. It fits my living space perfectly and fits the overall aesthetic I was going for. If you ever need help, she’s the one you should go to! 10/10 service and would buy here again!
DS CG
DS CG
22:51 02 Apr 22
This is a review of two locations: 2045 Yonge and 4900 Dufferin. We first visited the Yonge St location in February 2022 to order a sleeper sofa and a "chair 1/2". Unfortunately, over the course of the next few weeks, problems surfaced: first with the sofa - the arms were not removable - which was a requirement in order to fit up tight staircase corners - even though we had been assured was the case. Next, a problem with the "chair 1/2" - the selected fabric was no longer available. Even after returning to the Yonge Street location to find alternate furniture, we selected a replacement only to be told that the fabric wasn't available or the arms weren't removable after "checking the system/inventory/etc."Due to our experience with the Yonge St salesperson, we decided to visit the Dufferin location and found it to be a vast improvement. Jordan introduced himself when we arrived and made himself available again after we had viewed some of the sofas. As we knew exactly what our constraints were, and the style we were looking for, Jordan was able to direct us accordingly and the entire purchase took less than an hour to process. He quickly provided us with the necessary measurements, answered our questions, offered his opinion when we sought it out, and honoured the original discount on our purchase and deposit from the previous month.While the experience at the Yonge Street location was less than optimal (and we were ready to shop elsewhere), we are glad we gave the Dufferin location a try as it was a vast improvement in terms of the floor selection and the very knowledgeable staff as represented by Jordan.Will update this review once we receive the order; timeframe for delivery is 12-14 weeks which is on the shorter end of estimates we received from other shops like West Elm, Pottery Barn, Restoration Hardware.
Aaizah Syed
Aaizah Syed
15:40 19 Mar 22
We live in condo and so were looking for a city size sofa with the right comfort and price. Chesterfield came at the perfect sweet spot but the only reason we felt comfortable is due to Amal who works at Yonge and Eglinton. She made us feel at home, showed all the options, answered our queries and even stayed back late twice (after store hours) as my mother had to see the sofa. We have just placed the order and now waiting but its about the exceptional service we got from Amal at Chesterfield Yonge and Eglinton shop.
Nancy Thomson
Nancy Thomson
17:36 18 Mar 22
Recently I visited the Chesterfield Shop at 2045 Yonge Street.I had a great experience with Allison. She was very patient and was able to answer all my questions: she demonstrated extensive knowledge of the furniture and provided excellent customer service. Allison had an understanding that the purchase of a product is a process and that the client dictates the final decision.Allison’s friendly manner, excellent listening skills and her sincere professionalism is what stood out for me. I purchased a sofa, paid my deposit but unfortunately the sofa would not fit through our stairway.There was no sales pressure to purchase another sofa. She simply returned my deposit. Allison is amazing. Highly recommend!
manda
manda
19:31 02 Mar 22
The selection and prices are fantastic. Randy helped us choose a sofa. He really knew his stuff and was incredibly helpful. He listened to what we were looking for and recommended great options. He worked with us to help find something that would work for us. Everything is customizable as well. There are tons of fabric choices. The arm widths can be adjusted and the feet colours as well. Great Experience.
Berna G.
Berna G.
15:22 28 Feb 22
ALLISON is the BESTIt was my first time in this store which was referred by a close friend. I loved Allison's knowledge about the products with comparisons and in detail. She understood what I needed right away, her peaceful and efficient communication made me very confident about my dream sofa-bed which is made in Canada. Thanks Allison.
Natalie Tzurkov
Natalie Tzurkov
21:20 22 Feb 22
I had the pleasure of working with Amal. Not only was she attentive to our needs, she was also very creative in her suggestions ensuring we were making the best possible decision for our new couch. She went above and beyond the call of duty and we are very appreciative for her support!
Ian Crysler
Ian Crysler
23:00 15 Feb 22
Our experience at the Chesterfield shop was fantastic. Shermin Khalili showed us several couches that met our requirements. She was extremely knowledgeable about all the products and helped to guide to exactly what we wanted. The pricing and delivery options were well explained. She made herself available to us while we decided over a few days, and once decided, she finished our order quickly. We are glad that Shermin took care of us, she provided top notch service at The Chesterfield Shop.
Julia Haggerty
Julia Haggerty
13:06 14 Feb 22
So far, so great! I purchased a section sofa and ottoman last week and Shermin's service was outstanding. Her product knowledge and customer service skills are excellent and she was very efficient. I'm going back this week to shop for a chair...with Shermin of course! Can't wait for our furniture to arrive in 12 weeks!
Christine Kube
Christine Kube
15:45 05 Feb 22
Love the shop and Allison is so amazing! She is friendly super helpful and will do the best to get you a deal if possible. I will always recommend her and the products. Best quality
Adrien Lacombe
Adrien Lacombe
18:38 14 Dec 21
We recently bought a great sofa bed from Chesterfield Shop.The sales representative Amal found what we wanted right away. Unfortunately, stock issues and back end logistic systems errors went in the ways of a totally smooth experience. But thanks to the personalized support from Amal and understanding of Jim, we ended up finding solutions and getting a great sofa bed on time for the in-laws to sleep for the holidays.
Stephanie Applin
Stephanie Applin
02:01 29 Nov 21
Amal at the Yonge & Davisville location is very knowledgable and professional. She patiently went over the various options for the space and outlined the different aspects to consider.
Amanda Pullan
Amanda Pullan
02:15 11 Nov 21
Very pleased with my sofa-bed purchase from the Chesterfield shop. Worked with Allison at the Davisville location, who was wonderfully helpful, professional, and very patient with all my questions. She helped me find the right one for me. The sofa was delivered earlier than expected, which was an extra bonus.
Anny Bryson
Anny Bryson
03:19 07 Nov 21
Vanessa was very patient with us. We had so many questions and she was very gracious all along. It was a very nice experience. Let’s hope the delivery will be as smooth ( wasn’t last time we bought a couch there, 10 years ago ) and the 5 stars will be well deserved. We highly recommend the store in midtown.
audrey joseph
audrey joseph
02:03 06 Nov 21
Had a very good experience with the manager, Vanessa. She was knowledgeable and pleasant to deal with
Tyler Schnare
Tyler Schnare
21:08 03 Nov 21
Couch was great, though I did not receive the couch spray that was supposed to come with it.The sales staff was great as well.I do wish the couch was a bit less expensive, but it does feel very good quality
Quentin Toderick
Quentin Toderick
02:01 31 Oct 21
Had a very enjoyable experience shopping for a sofabed at the Midtown location. Amal was very helpful and patient as we went through the different options and helped us purchase a beautiful navy sofabed and an ottoman. She had great communication by diligently following up on the order and had great suggestions on colour coordination. Thank you Amal for a great experience. Looking forward to receiving my new sofabed and ottoman.
Meghana M
Meghana M
18:30 20 Oct 21
A few weeks ago I visited the head office of the The Chesterfield Shop for 10 minutes and one of the salesmen was extremely disrespectful and rude to me, an experience first-of-its-kind in Toronto. We left feeling upset.Last week, I gave the store another go at another branch (Midtown) and I am glad I did. Allison was wonderful to work with. She was patient and answered all our questions. She even helped us make a choice when I was being indecisive. Happy to have found what we wanted and looking forward to getting our new couch. Oh, even the store manager helped us when Allison was busy with other customers. Had a great experience. Thank you! :) I'd recommend this location. Very friendly and helpful staff.
I purchased a condo size swivel rocker arm chair. Originally it was going to take 15-20 weeks for delivery due to the pandemic. I received it 3 weeks after purchase. Amal from the Yonge and Davisville store was very professional and knowledgeable. I love love my new chair it's extremely comfortable and looks perfect on my new apartment. I would definitely buy from the Chesterfield shop again.
Yusuf Yasar
Yusuf Yasar
04:37 07 Oct 21
Such a smooth, seamless experience at Yonge and Davisville location. My wife and I were considering Pottery Barn at first and despite we were offered a shorter delivery timeline there, we still went with The Chesterfield Shop mostly because of their flawless professionalism. Allison was simply amazing; she was extremely kind and helpful in a no pushy-way. There was no sales pressure at all, just truly professional service with extremely nice attitude. Strongly recommend!
Laurel Henning
Laurel Henning
20:19 04 Oct 21
Yonge Street store manager Vanessa is very knowledgeable and helpful. Prices are good if you catch a sale. Delivery service is efficient.
Timothy Stainton
Timothy Stainton
23:43 03 Oct 21
So happy with our new couch! Thanks Vanessa for spending so much time with us helping to pick the one we did! It's perfect.
Melyssa Hutson
Melyssa Hutson
20:48 28 Sep 21
I was really impressed with the customer service I received from Amal. She was so helpful and patient.
Patricia Tobin
Patricia Tobin
22:16 22 Sep 21
My overall experience with Vanessa, the Store Manager was exceptional. She was able to guide me through a challenging process of purchasing three couches with much ease and knowledge. I would not hesitate to recommend Vanessa and The Chesterfield Shop to my family and friends. Many thanks !
Lauren Sugar
Lauren Sugar
20:59 21 Sep 21
Great experience at this location. Allison was extremely knowledgeable, helpful and patient in helping me find the right thing for my very particular size requirements. Can't wait to see my new couch!
Anne Francis
Anne Francis
21:01 08 Sep 21
My experience so far has been extremely positive--I was impressed with the fact that everything is made in Canada, and found the prices very reasonable. The saleslady, Amal, was low-key and extremely helpful. The selection in upholstery fabrics was huge.
Jenn Heath
Jenn Heath
01:19 29 Aug 21
Great experience at the Yonge St location.Pure professionalism from start to finish.Highly recommend.
Tanya Titchkosky
Tanya Titchkosky
14:04 27 Aug 21
Allison Adriatico was amazingly helpful in a calm and non-pushy way. Very knowledgeable too. Thanks!
Amy Keating
Amy Keating
20:18 23 Aug 21
My partner and I were looking for a couch to furnish our new condo, and we were lucky enough to be helped by Vanessa at The Chesterfield Shop on Yonge. Vanessa was so incredibly helpful, and went above and beyond to help us find the right couch. Seriously this woman needs a raise. She single-handedly made this potentially stressful and important experience a dream. Thank you Vanessa and The Chesterfield Shop.
Sean
Sean
18:37 17 Aug 21
Rebecca McNeil
Rebecca McNeil
14:47 05 Aug 21
From start to finish, my experience purchasing a new couch with The Chesterfield Shop was outstanding.In the shop itself, Vanessa was very helpful (but not in that obnoxious sales-pressure way). I was upfront about my space and timeline requirements and we were able to narrow down a couple options within those criteria. Of course, I ended up choosing the first model I saw when I had initially walked in.The delivery took place this morning and I could not have been more impressed by the professionalism and determination of their team. It was a tight squeeze into my apartment, and they performed some light disassembly/reassembly to get it through the door. No dings, scratches or anything.The couch itself is incredibly comfortable, and very solid. It was slightly costlier than what I came across elsewhere on the internet and in other furniture shops, but I am confident that it was an absolutely worthwhile investment.If you're in the market for a couch, or any seating for that matter, I would highly recommend stopping by.
Shamsuddin Rattani
Shamsuddin Rattani
20:30 04 Aug 21
My wife and I had a very good experience purchasing a leather sofa bed and condo sofa with Chesterfield shop located at 2045 Yonge Street. Vanessa Guerrero, the store manager is just awesome, she answered all the questions over the email and she even arranged a Zoom meeting at a time suitable to us to show us the sofa bed and answer any questions we had. When we visited the store, Vanessa informed us about all the options we had within our budget. We are very pleased with the service we received from Vanessa at this store and we highly recommend Chesterfield shop and specially Vanessa Guerrero for any living room furniture purchase. We are eagerly waiting to receive our sofas :)
Simone Fried
Simone Fried
19:24 01 Aug 21
Vanessa and her staff were very helpful on a busy Sunday afternoon visit. They were able to balance a number of clients at the same time, making sure we had enough info to mull over while they had to spend a bit of time with another client. Super professional team and a great experience.
Kat Gunn
Kat Gunn
03:18 29 Jul 21
Had a lovely experience here and ended up buying a couch finally after months of looking. Special thanks to Gary for sharing your knowledge and amazing personality with us!
Olga Zamora
Olga Zamora
19:21 19 Jul 21
Gary was very helpful and patient as we looked at many fabrics and sofas to help us make a decision. We did buy a sofa we really liked. Thanks Gary.
dave quon
dave quon
01:36 12 Jul 21
Gary was great and helpful. He was very experience, passionate, and knowledgeable but didn't provide pressure. We were just looking but ended up buying a couch in 30 minutes.
Deb Lipton
Deb Lipton
17:55 08 Jul 21
Vanessa is fantastic! She is so knowledgeable about their products and fabrics and everything to do with couches. She quickly helped us pick out exactly what we were looking for. I have no hesitation in recommending the Chesterfield Shop and Vanessa when looking for a new couch!
Pam Foreht
Pam Foreht
17:27 26 Jun 21
We are very satisfied with the attention and assistance offered to us by Gary Morin. He was honest, informative and most helpful.
Robert Lindores
Robert Lindores
19:19 19 Jun 21
After 2 or 3 visits to your Yonge St. location, I yesterday placed my order for one of your many selections of recliners. Just want to thank Gary Morin for his service in helping me make what is the best for me. His knowledge about the various features and available fabric choices was much appreciated. THANKS, GARY ,
Lucy Dalglish
Lucy Dalglish
19:57 18 Jun 21
I went in to buy a couch after Wayfair failed to delivery 6+ months post purchase. Gary Morin assisted me. He was very knowledgeable and courteous. Chesterfield has a variety of couches that can be customized with size, additions, and fabric choices. Looking forward to my new couch, thanks for all your help Gary.
Katie M
Katie M
19:20 12 Jun 21
The Chesterfield shop offers a great quality selection of sofas and chairs with so many beautiful fabric selections. I'm very pleased with my chair and automan purchase. Gary Morin provided great service and helped me select my chair and decide on the fabric. Gary is professional and knowledgeable. Ask for him, you won't be disappointed.
Randy Laskin
Randy Laskin
18:37 26 May 21
Devra was a pleasure to deal with at the Chesterfield Shop. With all the restrictions in place due to the pandemic, she was able to circumvent the restrictions and subject us to a very pleasant shopping experience!
L Y
L Y
18:57 17 May 21
Vanessa is absolutely AMAZING! What can I say, except that she is Super professional and friendly. She will also pick up on cues from your conversation so that she can offer different advice to fit your style, space needs, design options and your personal need (ie., sofa bed, furniture that comes in sections etc). She is just a super fantastic person. What I also love about the service is that they are not pushy, and they do not create a chaotic environment that forces you to buy. She gave us space and time to think. We shopped at the Chesterfield Shop because of the quality, the price for what you get, and the level of customer service. Over the various times that we have interacted with various staff, we have always had top grade customer service. Thank you!
Don Reid
Don Reid
17:05 26 Apr 21
The friendly, polite customer service and the quick follow-up which we received by Gary and Jim was excellent.
Taylor Reynolds
Taylor Reynolds
15:50 14 Apr 21
Vanessa from the Chester Field Shop Yonge & Eg location was so helpful! We purchased our first investment couch (not to mention virtually given store closures due to Covid) and she made the entire process so easy and enjoyable! She provided us with a zoom tour to show us all our swatch options, ensured our needs were met (mailing us samples) and responded to all of our inquiries in a timely manner. Would definitely recommend purchasing with them! Thanks you, Vanessa!
Dian Boone
Dian Boone
09:27 12 Apr 21
COVID-19 period might be challenging times but service I received from Vanessa G of 2045 Yonge Street branch had been OUTSTANDING!!! Wee hours into the night Vanessa would take the time to address and iron out any of my concerns. Her work ethics should be exemplary to anyone of us. I appreciate her professionalism and the company she represents. This is my 4th purchase. The Chesterfield Shop never disappoints. I would recommend to anyone, any time.
Trish Colter
Trish Colter
16:56 10 Apr 21
We had an excellent experience with Vanessa Guerrero at the Yonge St. store. We purchased a Palliser sofa bed via a virtual appointment -Vanessa spent a great deal of time helping us to make our choice-her professionalism and attention to detail were impressive.
Adam Gertzbein
Adam Gertzbein
20:17 05 Apr 21
Yonge and Davisville location: Great selection, great service, competitive pricing. Vanessa was amazing. She helped narrow down the selection to meet my budget, needs, and style.Can't wait to receive the sofa!
Richard RD
Richard RD
16:56 03 Apr 21
Great service, we’ve made a great choice shopping and looking here, found a new and epic nice sofa-bed! Gary Morin, a sales professional helped us and we made a choice with thought and support from him, he was very accommodating. We had a great experience. - Roldan Family
Adam Tweedy
Adam Tweedy
19:57 02 Apr 21
Excellent customer service. Knowledge of the products and the patience around our decision was greatly appreciated.
Nataly Alarcón C
Nataly Alarcón C
03:03 01 Apr 21
Can't say enough good things about the service provided by Vanessa. From the beginning when I contacted them via email she was always very responsive and patient (very patient!). We had to do our purchase remotely so she gave us a virtual tour, explained absolutely everything about the sleeper sofas they had available in a very non-pushy way which I highly appreciate, she answered all our questions, made great suggestions, and assisted our buying process with high professionalism and kindness. If you're looking for a place to buy furniture and get top-notch service, this is where you should go!
Debbie Smith
Debbie Smith
20:44 30 Mar 21
Yesterday, my partner and I bought a couch and recliner from the Yonge Street branch of the The Chesterfield Shop—after being greatly and gratefully helped by Devra Wasser. She's an amazing salesperson!Devra listened. She listened to our description of the space, and she listened to what we were looking for from a functional point of view.She showed us products that would work for us—and The Chesterfield Shop had a lot of great options! She suggested alternative configurations and solutions when something wasn’t quite right. She offered well-thought-out and much appreciated advice about colours of fabrics that would complement one another. And she was so patient!We are so glad that we walked through The Chesterfield Shop's front door and so glad that Devra was there to greet us. We can't wait until our new furniture arrives! And, we'll definitely be back when it's time for our next purchase.
Shanyce Parkinson
Shanyce Parkinson
17:58 29 Mar 21
I recommended this store to my mother as I saw their truck delivering pieces to someone in my building. When we arrived at the Chesterfield Shop, Gary greeted us. Gary was friendly, knowledgeable and extremely patient, answering our list of questions. The store offers a fair selection of styles, colours and fabrics, so you’re more than likely to find what you’re looking for here.
Richard Bedrich
Richard Bedrich
18:58 27 Mar 21
Thank you Gary, Yonge Street location, for the amazing service you gave my wife and I this afternoon. We were looking for a specific purchase(s) and you were able to match it perfectly. You gave us a highly knowledgeable advise and a super friendly service, your expertise really showed.Great shopping experience ........... Gladys & I
Nham Kay
Nham Kay
14:26 25 Mar 21
I recently bought a sleek loveseat recliner from the Chesterfield Shop. I had a wonderful experience in their show room. Devra, the consultant made me feel at home and very helpful in every step of my decision making. Excellent customer service right through to the delivery. Very good quality furniture as well. Thank you Devra!
Shira Goldberg
Shira Goldberg
03:41 14 Mar 21
Had a great experience buying a new sofa sleeper. The store manager, Vanessa, was very patient, accommodating, and helpful. She helped to make this big purchase an easy, informed decision. Thank you!
Patrick V
Patrick V
01:50 14 Mar 21
We had a great experience shopping here. Vanessa was very helpful and friendly. She answered all of our questions and helped us customize our purchase without pressuring us. We would absolutely shop here again based on her assistance!
Andrew Sorlie
Andrew Sorlie
17:03 12 Mar 21
Just so thrilled by our Chesterfield Shop experience. We purchased an in-stock reclining chair from Palliser. It arrived two days later with expert delivery by Augustine and Jake. They even gave us gummy candies. Look no further than the fine team at Chesterfield Shop.
Julie Jane
Julie Jane
01:14 12 Mar 21
This location of The Chesterfield Shop had been recommended by many for quality selection and service and it certainly lived up to those rave reviews. I couldn't have been happier with the knowledge, patience and friendliness of Gary. He went above and beyond to be helpful and I really appreciated his honesty throughout the selection process. I even found two beautiful accent pillows that will look lovely with my new sofa. These days, it is rare to find a business that operates with such a focus on customer service and satisfaction, but The Chesterfield Shop does just that and I am sure I will be thrilled with my purchase when it arrives (can't wait!).
Randy Daiter
Randy Daiter
17:54 01 Feb 21
I highly recommend dealing with the staff at this location of the Chesterfield Shop. The store manager Vanessa not only under-promised and over delivered on the custom-order delivery date, but helped us find a solution in making it fit. Even though we measured the sectional prior to purchase, it wouldn't fit on delivery due to an unexpected bulk-head site condition. Vanessa and the company found a solution and ensured the sofa was re-delivered to our complete satisfaction. Again, would highly recommend dealing with with company, as the couch is of superior quality and the service completely exceeded our expectations.
Shelley Passingham
Shelley Passingham
20:43 28 Jan 21
I purchased my couch here 13 years ago and because of the quality of the product I returned. Recently purchased a sectional with Vanessa, a Sales Associate and would highly recommend her. Vanessa provided a variety of options being mindful of what I was looking for. she was extremely knowledgeable and made herself extremely accessible if i had any follow up questions - would highly recommend.
Lisa McAuliffe
Lisa McAuliffe
21:45 23 Jan 21
My husband and I purchased a little pied a terre in downtown Toronto with a short closing date. We needed a couch, chair...delivered by the closing date. Most other establishments required 12-14 weeks delivery and we only had 6 weeks. We saw their ad in the Toronto Star and thought to send them an email requesting service. They got back to us within minutes and we were swiftly referred to the lovely Vanessa at the Yonge/Eglinton store. Because of Covid we couldn't visit the store (we also live in Collingwood) but we did a Zoom meeting! She knew what we were looking for, was very patient as we asked her to sit in the chairs, describe the comfort level and firmness. It was quiet odd, actually. Well, within a half hour or so, we found exactly what we were looking for plus a very cool coffee table!It was a very pleasant experience and Vanessa was super responsive to our numerous questions after the purchase. On top of everything, we were super happy to find out that our furniture was in stock so there was no waiting (except for when we get our place at the end of February.).We would absolutely recommend these folks/Vanessa, especially in this uncertain environment.
Jenn Rutherford
Jenn Rutherford
19:20 23 Jan 21
Had a great experience working with Vanessa at this shop. I had very specific requirements that were all met! Great selection of pull outs and sectionals. Vanessa is super knowledgeable and was able to help guide me to the purchase of a couch I know I’ll love!
Nicholas Cooper
Nicholas Cooper
21:52 20 Jan 21
My experience with Chesterfield Shop was a positive one. I emailed Jim regarding a sectional on their website and was responded to within an hour. Olga was the local representative who assisted me and was very patient with my many questions.Yes, Chesterfield is like any retail environment and they will talk up the protection/extended-warranty plan frequently - which isn't to say those plans are a bad idea. However, I found their approach more conversational and less uncomfortable than other vendors I had been in contact with. I appreciated that they did not apply pressure to upsell me on a different model or alter my opinion on aesthetic choices.We ultimately purchased the sectional couch and had it delivered within two days (an apartment in midtown Toronto). The delivery guys are superbly mannered and very efficient. With the trust built during this transaction we felt comfortable purchasing an accompanying recliner less than a week later. The purchase and delivery experience was a repeat of the first. Both items are of high quality and the pros and cons of each design were well explained by Olga.Based on several weeks worth of online hunting, the pricing for the recliner was competitive and the pricing for the couch was very competitive.
Marina & Michael Louis
Marina & Michael Louis
20:38 14 Nov 20
Had a great experience with Pedram today. He was extremely helpful and patient. He helped us design a beautiful couch to fit in our basement. Very happy we thought of the Chesterfield Shop!
Steve Kaszas
Steve Kaszas
22:26 15 Oct 20
Reza Harji
Reza Harji
22:04 28 Sep 20
Aaron Kates Rose
Aaron Kates Rose
00:16 20 Sep 20
Jason
Jason
23:11 29 Aug 20
Fine products at great prices, not only does the Chesterfield shop have nice stuff at affordable everyday prices but they also have friendly and very helpful staff that are dedicated to helping us get the perfect product. On top of all the great things I've mentioned they also can disassemble a couch to fit in your place the reassemble the couch.
Flora Chan
Flora Chan
13:11 07 Aug 20
Chesterfield Shop has a very good selection of sofas that are ideal for condo or small-home living. Vanessa, the staff who helped me with my selection, was very knowledgeable about all aspects of what makes a sofa comfortable for each individual and took the time to explain it all to me. I never felt rushed to make a decision or pressured to make a purchase. She was very accommodating even after I had made my purchase and then had changed my mind on the colour.
Ryan Granahan
Ryan Granahan
02:23 07 Aug 20
If you're new to looking for a good chesterfield, ask Vanessa for suggestions!She gave us a thorough tour of the shop and explained exactly what to look for when buying a good chesterfield. Her suggestions were genuine and based on our preferences; we did not feel like we were being "sold" to at any point.Very positive experience for a buyer, I can't wait for the chesterfield to arrive. Thanks, Vanessa!
Leo T
Leo T
23:11 14 Jul 20
Professional, warm, and positive experience. Vanessa and Shermin went above and beyond while being patient with us. Highly recommend!
Sherri S
Sherri S
18:44 09 Jul 20
Great place to shop. Gary and Lia really know their stuff. Very helpful. Will make sure you get the perfect couch to fit your needs. Will not try to oversell you
Cynthia Abuyuan
Cynthia Abuyuan
22:42 24 Jun 20
Mark Dance
Mark Dance
02:34 12 Jun 20
We write this review from atop our beautiful new Chersterfield Shop sofa. It glistens and gleams in all its plush glory, lighting up our living room and cradling our tired bodies. It’s been a smooth ride throughout our purchasing experience, with excellent service from all the CS folks we’ve met: Pam, Steve, Jamie and Bob. In the face of covid, we were so grateful to be kept in the loop throughout the manufacturing process. We could also tell, when our sofa was delivered, that there was much thought put into ensuring that it would be done safely. We can tell already that this is a sofa that will anchor our home for a long time: durable materials, made in Canada quality. Thank you Chesterfield Shop—here’s to another 72 years of taking a load off!
Jill Derby
Jill Derby
16:01 27 Jul 19
My Palliser sleeper sofa was recently delivered, and I'm thrilled with the whole experience. This was my first big-girl-furniture (aka non-Ikea) purchase, and I was a little apprehensive. However, from the moment I walked in the door to the seamless delivery, I received knowledgeable, unpretentious service that put me totally at ease. I have frequent visits from friends and family, so wanted a pull-out with an excellent mattress. Dale, at the Yonge/Eg location, instantly understood what I was looking for; I wandered around the showroom to satisfy my curiosity, but the first model she showed me was the one I ended up purchasing. Delivery (exactly on schedule; ten weeks later) was a breeze, with incredibly friendly service. My couch is beautiful, comfortable, and I still can't get over how great it looks in the living room. Definitely a step up from Ikea (and well worth it!). I recommend TCS without reservation!
Michelle Smolenski
Michelle Smolenski
20:27 25 Jan 19
UPDATE 2Kudos to TCS for their 'make it right' attitude! As mentioned previously, mgr David went above and beyond in addressing concerns.Caution: when dealing with the in- house brand (can't speak to other brands) get a sample to verify colour in natural light. That said I have no reservations about quality of the brand.UPDATEBoth store mgr David and Jim from head office immediately reached out offering opportunity to update fabric. Returning to store David extended his impressive depth of knowledge in selecting new fabric samples for review. Will provide further updates...BUYER BEWAREGrey single sofa placed at entrance under terrible light, because the showroom floor is full; maybe, because they want to hide a strong purple undertone with poor lighting; DEFINITELY. When sun appears so does the MAUVE MONSTER, would not have purchased had I known.
Tyson Geller
Tyson Geller
00:11 16 Dec 18
A good balance of quality, variety and price
Great selection of couches and sectionals. Some models are cheaper than ikea and better quality.
Julie Harding
Julie Harding
01:06 16 Oct 18
My Fiancé and I stopped into the shop to look around at condo size sectional couches, not expecting to make a purchase. We were greeted by Bryne, who showed us their inventory of sectional sofas and explained how we can customize to make it perfect for our needs. He left us to shop and consider purchasing, no pushy sales tactics, just straight up honest service. We bought our couch within 30 minutes, to be delivered in 6-8 weeks. We were VERY pleased with the service of The Chesterfield Shop.
Erika Hallot
Erika Hallot
17:11 25 Aug 18
Amanda A
Amanda A
20:27 22 Jul 18
Quality of their furniture is impressive. Sales people aren't too pushy, but very helpful. Very knowledgable.
Marika B.
Marika B.
02:46 07 Jun 18
An addendum to my post of March 15, 2018Revised rating (based on my interactions with Steve) 4 stars!!!A couple of days after my post below, Steve Freeman (owner?) called to discuss my experience with the Chesterfield Shop (TCS). His call was very much unexpected but so genuinely appreciated. Situations like this are never easy; not for the (disappointed) consumer and certainly not for the organization. Too often an organization will have a "well, screw you" mentality and not engage with a consumer after they have walked away. By calling me, Steve demonstrated management at TCS does not ascribe to that mentality. The manner in which setbacks and delays are handled will always make the difference. For me, the difference in this particular situation was Steve's call. Steve, thank you so much! Fast forward (another) 10 weeks and I have a new (smaller) chesterfield that I absolutely LOVE from the TCS. Thank you to Jenny, Diana and Steven as well for their help.-----Original Post----Original rating 2 StarsIn late December 2017, I arranged for the purchase of a lovely vintage espresso chesterfield. David Batko, the sales manager with whom I dealt, was very help (at the time). The Chesterfield Shop arranged for members of their team to come and measure the entrance of my condo suite to ensure the 92" model I ordered could be accommodated through the entrance - if there wasn't room sufficient, David suggested I purchase the 85" model instead which I happily agreed to do. Their team came within a couple of days and confirmed the 92" model would "certainly fit". Order placed. Fast forward to the date of delivery (March 15, 2018) and the 92" model was significantly too large to fit through the entrance of my suite. The gentlemen who attempted delivery were very patient and tried every thing but the model was just too large. My anger and frustration at the situation is indescribable. After speaking with Bob (Status Manager) and David that night, I once again made my way to the showroom the next day to determine my options. Upon arrival, I was told David had stepped away and I indicated I would gladly wait. Having waited for more than 35 minutes, I was more than willing to purchase the 85" model and wait another 8-12 weeks. That willingness turned to additional disappointment, when there was little to no recognition of their organization's incredible error, the length of time I had already waited and the additional 8-12 weeks I would have to wait again! With the exception of platitudes and mention of "these things happen sometimes", there was nothing. Not even an offer of a nominal discount (off what I would have originally paid back in December) or mention of eliminating the delivery fee. My only recourse was to ask for a full refund. Now I begin anew my search for a Chesterfield. This is a teachable moment for your organization, in particular members of your Yonge/Eglinton Store.
Maria Kerber
Maria Kerber
21:23 16 Jan 18
Major purchase and wanted to be sure. The staff especially Bretran at the Toronto -Mid town location provided the expertise and patience to allow for several options with me at ease. The delivery was exceptional. Cannot thank Bertran and this location in making this move less painful
Jodi B
Jodi B
15:17 01 Dec 17
I have purchased 2 chairs on separate occasions from the Chesterfield Shop on Yonge Street. David helped me both times and was excellent to deal with. He knows his products and is extremely helpful!! I was thrilled to see on my recent visit that he is now the store manager.
Pierre Bouchard
Pierre Bouchard
13:17 18 Oct 17
Good sales staff experience. Seems overpriced.
Andrew Nolan
Andrew Nolan
11:20 18 Aug 17
We walked in, found what we wanted, got a really good price on it, and 4 hours later it was at our door. Amazing. Staff were super super helpful.
Sabrina Deutsch
Sabrina Deutsch
21:35 19 Jan 17
We purchased a sofa bed that is exactly what we wanted and what we were promised and it was delivered on time. Above all, Patrick was extremely kind, patient and helpful, a truly great purchasing experience.
Alison Altidor
Alison Altidor
14:38 10 Jun 16
My recent experience (May, 2016) at the Chesterfield Shop was truly unforgettable. From the patience, expertise and professionalism exhibited by Patrick in helping me select a sofa for my family, to the ease of purchase and expedient delivery. Also, you can't beat those prices for such excellent quality furniture. I am very pleased with my purchase and the high quality of service.
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