Reviews

The Chesterfield Shop loves reviews!

We'd love to know about your shopping experience! Let us know how we did.

Feel free to give a shout-out to your Sales Associate, Service Team, and our Delivery Team and we’ll always pass it on. Post a picture of your finished room on Google Reviews, it’s always gratifying for us to see the finished results.

And we know that we can always make improvements – please tell us how.

Your comfort is our comfort!

The Chesterfield Shop

4.8

Based on 1713 reviews

Lorraine Phillips

1721967792

Great store, great service, great people to service you. Thank you 😊

A Law

1721945477

I was very pleased to be able to find my couch and two armchairs at the Chesterfield shop in Mississauga. Aya was so helpful in helping me pick out coordinating colours and offering design advice. I was also happy to be able to order custom Canadian-made furniture from Lind. My order came weeks early, so that was a bonus!

florence robson

1721926041

Maryam took the time and had all the answers to my many questions in order to find the correct sofa for me.

Nancy Goodman

1721838510

We had the best experience possible purchasing a recliner at the Chesterfield Shop, with the help of Darya. Darya is so knowledgeable, and equally importantly understands the customer and responds to them and their needs. We made a purchase, and because of her felt completely satisfied that it was the right choice for us. Thank you, Darya.

Roy Sample

1721567756

Ryan Foster restored my full confidence of furniture shopping. Ryan covered every little concern I had about the right selection of furniture. There was absolutely no pressure on us throughout the visit to the Chesterfield Shop. The very idea of build your own Love Seat on how you would like it was incredible. We would recommend the Chesterfield Stop to all who have a desire for the perfect piece of furniture.Thanks again Ryan for all your assistance!

Yves Yao

1721501053

David, the sales representative was very patient showing and proposing all possible options! We got a great deal! I will surely return in this store!

Ada Chan

1721500934

The sales person, Walter Zarpellon, is knowledgeable.

Anna Caruso

1721394354

Excellent service. Olga was very informative.

Sonya Grundy

1721355534

This is my 2nd Purchase with Chesterfield Shop after a fantastic first experience, and this time was no different! Sandra went out of her way to help find the perfect fit for a small space while not compromising on quality, comfort or style. Grateful for the time her and her colleague spent with me!

Barb S

1721255628

Vanessa, you are a star! Thank you so much for your patience while Ray and I kept going back to the store over a number of months while we figured out what we wanted, and the Elran recliners are sooooo perfect! And then when we realized (after we ordered) that the size wasn't perfect, you were very helpful in coming up with a new solution. Again, we thank you for your smile and patience with us.

Tony Aitken

1721164727

I took my mother to get a new love seat, and was very pleased by the friendly and professional help we got from Latifah! She was very knowledgeable and pleasant, and made the whole process easy and enjoyable. Thanks Latifah!

Nat Guberney

1721142213

Had a really great experience looking for a sofa from here. Binal was very helpful and suggested a few couches for me to look at after telling her the size and style I wanted. Binal was super knowledgeable and was able to answer every question I had. I would definitely recommend checking this store out, as they have so many comfortable seating options that are a great price for the size and quality you get!

angela zaltsman

1721063747

Excellent and Friendly service. I went to several shops to look for a couch.I landed at the Chesterfield shop in North York. I met with Darya, who was very helpful and not pushy. We found our family a great couch, good value and super cozy for movie nights! If you are looking for a great place to go, I recommend making a trip to see her!

Gloria Vargas

1720998407

We had an amazing experience buying our sofas this weekend.Jane took care of us in a very kind and professional manner. She provided us with her advice and experience so we could make the best selection for our needs.We are so happy and excited for receiving our furniture.We definitely recommend this store and its team, specially Jane. They are wonderful!

Maggie Ng

1720981571

My husband and I have an outstanding shopping experience for our living room furniture at the Chesterfield Shop Kennedy location with Maryam Azarani, Sr. Design Consultant on July 12, 2024.Maryam is warm, friendly, patient, and helpful. She asked many questions and listened attentively to assess our specific needs. Then, she invited us to try different types of sofa to narrow down and identify our choices.Next, Maryam meticulously measured different furniture to ensure they are compatible to the sofa and fit into our condo living room, including an ottoman, media unit, side tables, and an area rug.Maryam used design software to help us visualize our "dream living room" with all our selected furniture. She discussed financing options and product protection plan.Maryam never pressure us to purchase anything. Instead, she provided us with printed details of all the products we selected, and let us borrow a leather and a wood sample so we can take them home for our review.We went back to the store after checking our measurements to place our order. Maryam was very thorough with our order - she triple-checked all the details such as model #, material, color, etc. She guided us to apply for a loan and answered all our questions and concerns.We are very grateful to Maryam's expertise, her enthusiasm, and passion. She is amazingly knowledgeable about all the chesterfield products, interior designing, coloring theory, and is well-versed in human psychology! We ARE impressed and SOLD! ;)We look forward to achieving our dream living room! :)Thank you, Chesterfield Shop!Sincerely,Maggie and Russ

Maurine Seguin

1720904957

Our second time back to The Chesterfield Shop to purchase furniture for our home. The first time was 20 years ago for our family room and now this time for our Living room. Buying new furniture can be very stressful but Olga made it so easy. She was kind, patient and funny. She listened intently and even examined photos I'd taken of our current living room to get the feel of what we were looking for. If you are looking for quality and an easy experience check out The Chesterfield Shop and ask for Olga. You won't regret it.

Samuel Wong

1720801721

Rossana Apa

1720792239

Friendly service. Sales person (Karen) went out of her way to ensure I picked the right piece & colour fabric for my home.She spent the time to make sure I was happy. I have already recommended her & The Chesterfield Shop to family & friends. Thank you.

Ronnie Rankin

1720659306

Had a great shopping experience with Avery Matlow today at The Chesterfield Shop in Newmarket. No pressure, easy going. Gave me honest opinions and some great advice. I would highly recommend a visit with him, buying or not. I bought... Two sofas!

Susan Freeman

1720547747

Jasmina provided excellent consultation services at the Mississauga location.

Susan shapiro

1720471153

We loved our experience at Chesterfield Shop on Dufferin St. Marty Lanys is a top notched salesman who knows his products well! He set us up with a fabulous sofa bed (fully automatic). So easy to open and very, very comfortable. Delivered in one day too! Thanks for the great service👍

carol allak

1720361673

Daria Newstead was very knowledgeable, personable and made the process very smooth.

Matthew MacKinnon

1720284436

Stephan and team were very helpful, happy with the product and service

C Levien

1720282941

I had an incredible experience with Chesterfield shop. The associate I had, Amal, was patient, kind, she listened, and gave really smart suggestions. I purchased two sectional sofas. When my furniture arrived - the quality was exceptional. Their furniture is definitely worth the price.

Gregg Feor

1720221379

This was our 4th trip to a furniture shop on a quest to replace our old couch.It really should have been the first.Ms. Olga Coish was an amazing guide throughout the selection process.We gained insight and knowledge that eventually led us to a successful purchase.Thank you Olga and Chesterfield Shop!

Donna Rae LeBreton

1720210270

From the time we entered the Mississauga showroom we were met with Dennis who was very knowledgeable about all things Chesterfields! He was very professional when we returned our sofa for a different colour and fabric. The delivery was 4 weeks earlier than expected and I absolutely love the new sofa. The delivery set up is the fastest I’ve seen and very professional.I will definitely be recommending The Chesterfield Shop, to everyone I know. Thank you Dennis!

Chris Koester

1720208900

Exceptional!! Vanessa was excellent in her customer service!! Highly recommend The Chesterfield Shop.

Daniel M

1720118556

Zanara was a pleasure to deal with. She is very knowledgable, friendly & helped us a great deal. Would highly recommend her and the Chesterfield Shop in Newmarket to anyone! Thank you Zanara!

Megan Lawlor

1720114597

Such a great furniture shopping experience! Our sales associate, Hinal, was knowledgeable, kind, and applied no purchase pressure at all. Selection of items is excellent, with lots of opportunity to customize the items to fit your space.

Paola

1720105813

I recently purchased a sectional sofa and am thankful that Sandra helped me in making the choice I made.I had a general idea of what I was looking for but I did not realize that I had so many choices with pieces/fabric/leather(which I ended up choosing) in order to make it my own.Sandra was very patient and informativeIt was a pleasure dealing with her and am looking forward to my new purchase and will highly recommend the store to friends and family!!

R. Feldman

1720025841

Purchasing my sofa could not have been better. Just had the sofa delivered and once again, a perfect experience. The delivery crew was friendly, accommodating and kindly moved the old sofa into my garage. I have purchased all my chairs and sofas for years with The Chesterfield Shop and would highly recommend them. Thank you.

Alireza Azarbad

1719852977

This is our re visit to the shop as we bout one set of recliners 10 years ago and that was time to buy a new set.That was a perfect customer service and the Sales lady (Olga Coish) was perfect answering all our concerns.

Laurie P

1719844691

My experience at the Dufferin location was excellent! The products are high quality, and Walter was an amazing help. He is highly knowledgeable of the products and was very patient while helping me choose the best couch for my home. I highly suggest asking for Walter when trying to choose the right couch for you!

Rebecca Rodriguez

1719784635

We just purchased a sofa bed from the Chesterfield Shop on Dufferin. Walter was a fantastic sales associate. His professionalism and knowledge are amazing. 10/10 would recommend!

Eric Y

1719772434

It was a pleasure shopping here. The selection of sofas were modern and reasonably priced. My s design consultant Maryam was very helpful and patient. I would definitely shop here again if I need another sofa.

Jacob

1719765720

We had a fantastic experience purchasing a couch at the Chesterfield store, thanks to Olga! Her expertise, combined with an extremely friendly demeanor and an amazing sense of humor, made our decision enjoyable and stress-free. Olga listened attentively to our needs, guided us through the options, and ensured we found the perfect couch for our home. Her professionalism and knowledge of the products were truly impressive. We highly recommend Olga and this store for anyone looking for quality furniture and exceptional service!

Tom Lloyd

1719687105

Just home from a great shopping experience at the Kennedy Road store. Thank you Olga for the great service.

Beth B.

1719628993

I just purchased a chair at the Chesterfield Shop. Maryam Arazani helped me. She was incredibly helpful and patient as she explained things thoroughly. I didn't feel pressured at all. Instead, she gave me plenty of space to make the decision that was best for me and answered questions as needed. I highly recommend Maryam and the Chesterfield Shop.

Emma Katchanoski

1719604952

Recently purchased a sectional, it was a fantastic experience. Dennis was informative and welcoming. Best experience of the day after visiting several other furniture stores. We wish we started here first!

Adam T

1719603671

Ryan made our couch shopping experience very smooth and easy. We got a solid deal on some beautiful leather couches. Highly recommend

George Ogston

1719430226

We recently purchased a couch & chair from the Chesterfield Shop on Kennedy road in Toronto. From the minute we walked in we were treated exceptionally well. We were greeted by Olga & boy did she know her stuff. Her recommendations and knowledge was impressive. She helped us with spacing and colour theme. We received the equipment and were so pleased that we went back 2 months later and purchased 2 recliners. I do have to say that the delivery crew was fantastic. Very friendly & knowledgeable. They set everything up and clean up and removed all the packing equipment very efficiently. Our family room could now be a showroom for the company. (See Pic's) We are going back in a few weeks for an entertainment couch for the basement. I would highly recommend The Chesterfield shop to anyone looking for quality & variety. Awesome to deal with.

Elizabeth

1719408415

I am a new customer, and I must give a rave review to the lovely Maryam at the Chesterfield Shop in Scarborough. She is extremely knowledgeable about all of the furniture and home decor items available for sale, and she is also an excellent interior designer. She gave me invaluable advice about colours, textures, durability and the correct sizes for my space for all of the furniture I needed. She even set up a payment plan for me so I can pay for my beautiful new furniture over time without paying any interest. I can’t say enough good things about Maryam and the Chesterfield Shop!

George Martin

1719344701

Latifa did a great job guiding us through the options to find the right thing for our home while offering thoughtful and knowledgeable advice.

Adam M

1719172675

Walter was not only friendly and helpful but very knowledgeable as well. Looking forward to dealing with him again.

Laura Schwartz

1719164871

My parents always said you got to check out the Chesterfield Shop. Walter is phenomenal. He knows everything. Helped us pick out the perfect couch for our starting family (with two large dogs). Thank you for making the sales process such a breeze. We will be back for recliners soon enough.

Eric Raymond

1719083543

Had an amazing experience shopping here over the last 2 days. We were in the market for a new couch and chair for the main room of our home and decided to visit The Chesterfield Shop to get an idea of what they had to offer. Having visited a few other retailers, and experienced rather lackluster (or stereotypical used car salesmen) customer service we were pleasantly surprised.Not only does The Chesterfield Shop have an amazing selection of manufacturers and products, but virtually everything is customizable, with almost endless options.Dennis was a massive help throughout the process, walking us through our options, providing solutions to some of the issues we raised, and made the whole shopping experience enjoyable and fun. I left the first day adamant about Dennis and The Chesterfield Shop getting our business, and we returned the next day to make the final selections and purchase.They also have easy financing options, which when you're in the middle of moving makes things so much easier. The products are all Canadian/American made, which has the added benefit of making one feel good about buying "local". We will definitely be back and I am sold on being a repeat buyer.

Tracy Ibsen

1719075697

Olga was our salesperson & she was terrific.. She explained everything about the sofas &helped us pick the materials using her design knowledge.She also had a great sense of humour.We have just taken delivery of our sofa & we were so Impressed with the delivery men. They called to say when they would be here & they were right on time.Never have had better service than from these two men.Hope they get credit for the hard work they do.Would gladly recommend the Chesterfield Shop

Vera Bulatovic

1719074153

I've already purchased s sofabed at the same place and had an exceptional experience. That brought me back, and it was even better this time. Amal went above and beyond to answer all questions and explain all the details. Great job!

Susy

1719072784

Great!! Just great! Okay, so they might be the perfect furniture experience.Shopping was relaxed with no pressure from the available but not hovering sales person. Like an excellent waiter, you know… she materialized within seconds of my head going up to look for her for questions and then she would disappear again. Just great service in store. A really lovely change from pressure sales in many places.And then, we were told the chair was going to be 12 weeks for custom order but to call after 8 weeks for a more accurate timeline. It was delivered today at 4 weeks. FOUR! And the delivery people were wonderful! They did everything, even pugged in the recliner.It is rare to find service this good these days.

Barneyjean R

1718813306

Sitting pretty! Jim Delpippio was delightful to deal with. Vanessa the Manager/Interior Designer at the Yonge Street store was very professional and kind. She spent a lot of time with us, answering all our questions with patience and a vast knowlege of their products. Just had our recliner delivered by 2 very couteous and helpful men. Very pleased with every aspect from the moment we walked into the store to today, sitting in comfort. Delighted, thank you!

Matthew Johnston

1718655078

I had a great sales experience with Marty and am excited to receive my new couch! Great showroom and Marty took time to describe everything.

Phoebe Lim

1718631579

Olga was absolutely fantastic. She has a thorough knowledge of the inventory, body types and taste. I might expect that from a highly skilled salesperson but she added friendliness, useful advice, was never pushy or impatient. With her decorator training and certification she was very helpful with choosing style and color. She was a joy to work with.

J B

1718596344

Jordan was great! He gave me my own space to explore around the shop and checked in on me to answer questions and shared his knowledge. I really appreciated it.Highly recommend this store for quality couches. It was hard to make a decision because almost every couch was comfortable! you can definitely tell the difference between these couches and big box stores couches.

Patrizia in Villani Cocchi

1718315135

We recently bought a new couch from the Chesterfield shop on King Street.The couch is not only comfortable but is also beautiful in our living space.I had a great help and great experience with Hinal.The treatment was exceptional in the sale and for delivery to Midland. I asked for delivery on Saturday morning and they managed to accomodate me.I am so happy to have chosen Chesterfield Shop.Thank you.

Walter Silva

1718193256

We had been looking for a ottoman and contemporary chair for some time. We found it here and had great help from the Senior Designer Darya. Great price and no tax at that time .

eunhee woo

1718148441

The service provided by Darya was sufficient, professional, and highly satisfactory. Her products were also unique, with lots or variety. Highly recommend!

Andrei Kachine

1718120680

I purchased a recliner at Chesterfield on Saturday. Delivered today, and it is Tuesday. Great quality leather recliner, the best we found around since February. Thank you, Karen, very appreciate for your advice, it fits on given space exactly as expected, both size and colour. Price is fair, deal is great. Delivery team respects your time, fast, left no piece of garbage or paper on front of your house, smart and professional. It’s a pleasure to have a business with The Chesterfield. Thank you all!

Unknown Unknown

1718117219

I am very grateful for the services of Darya her guidance was very useful, and she patiently answered all my questions, and with her help , I had a unique shopping experience.

Ah Sey

1718117181

Darya Newstead helped me to see and understand all details of itemsShe was very happy and energeticGod bless her

Rose Strano

1717887364

Darya, was very pleasant and helpful.

ROSS

1717790452

We recently visited the location on Dundas Street in Mississauga as we wanted to purchase from a reputable company that was established. Dennis helped us with a sofa for my mother and two lift/recliner chairs for my in-laws. It was awesome to have Dennis’ assistance, he was knowledgeable, patient and able to offer great suggestions on what manufacturers would suit each person (i.e. height/depth of chair, etc..). All items were delivered this week, they look great and everyone is comfortable with their new purchases! Nice to see service is alive and well at the Chesterfield Shop!

Nancy Miller

1717599421

We bought a sofa-bed yesterday from your King street showroom. We were in a hurry (a son coming in from Vancouver) but your staff person Binal made it so easy and pleasant. She quickly understood our needs, showed us several possibilities, gave us a sale price and included a 'seniors' discount. Then arranged delivery and said 'they'll even take away the packing papers.'So Binal and her colleagues made us fans and admirers, they've created a friendly place to shop.Bob Neighbour

Salena

1717552904

My family and I were in the store last weekend looking to purchase a couch and Marty was the Sales Professional who helped us. We were blown away by Marty's professionalism, knowledge and expertise in the products, and patience in helping us choose the perfect couch for our living room. I will definitely be coming back to Chesterfield Shop for other furniture pieces in the future.

sudsy les

1717430177

We purchased two pieces for our home with the help of Jasmine Mitrovic Nikolic in the Dundas location. She is extremely professional, knows her products, has a keen sense of design and is easy to work with. Thanks

Nick HSU

1717393767

Amal is really professional and nice. She not only helped us to find a perfect sofa for us but also gave us some advice on living room design. Hight recommend 👍

Lisa Warner

1717365432

I had a great experience at the Newmarket location. Ryan approached me right away & we chatted about what I wanted but I needed to go home to think it over. I went back a week later to order & he was very patient as I was flip flopping on colour & material. We discussed options, he made some suggestions & I was able to make a decision. I left feeling 100% confident in my decision & was grateful for Ryan's gentle guidance and never feeling any sort of pressure. I felt at ease & am now excited to get my new furniture. Definitely 2 thumbs up .Thank you Ryan Foster

Dorothy Fryer

1717361251

I WAS VERY PLEASED WITH MAYAM AZARANI'S, EXPERIENCE, KNOWLEDGE, HELPFUL AND FRIENDLY. MARYAM HAS A NICE WAY WITH PEOPLE, MAKING THEM FEEL COMFORTABLE WITH THIER CHOICES, SHE IS AGREAT ASSET TO THE CHESTERFIELD STORE. I AM VERY PLEASED WITH MY CHOICE OF CHAIRS THANKS TO MARYAM DOROTHY FRYER

Larni de courtenay

1717335323

New couch delivered on time, good price and very comfortable. Extremely happy with the team and the product.

Joan Brew

1717184308

I treated myself this past Christmas to a chesterfield from Chesterfield Shop upon the recommendation of my sister. A wonderful present it has turned out to be!Many thanks to Leela. She was generous with her time & knowledge. As a result, I bought a hassock & a couple of pillows to complement my cozy couch.

Thomas Joo

1717182745

Excellent and knowledgeable service by Marty

Mario Bashi

1717141875

I visited the Dufferin location a few weeks ago and Darya was most patient and professional in helping me choose right leather sectional.

Helen Frederickson

1717118505

MaryAm was incredibly knowledgeable about the chesterfield shop products & made excellent recommendations! We appreciate her patience, time & professionlism!👍

Laysa Figur

1717115163

Mark was so knowledgeable and patient. He was ready to help us and answer any questions we had. We left with the perfect couch for our family.

Willemien Stanger

1716928194

With many thanks to Amal and her team at the Chesterfield Shop. I love my royal blue recliner and look forward to many years of relaxed comfort!

Shannon Gurevitch

1716720449

I had a really great experience working with Leela at the midtown location. She hears exactly what you are looking for and helped narrow down the options for us quickly. After weeks of searching for a modern, stylish, cozy couch that would actually last for years, I was shocked to find one so easily in an affordable price point. I had assumed, incorrectly, that this store would have only very expensive couches due to the quality they offer, but we were able to find a perfect option for less than $2000 for a sofa for my apartment.Hundreds of colour options and the ability to customize the size means I'll have my perfect couch . I couldn't be more thrilled to have found this place would recommend everyone look here .

Gil Toledano

1716684361

Just purchased a beautiful full leather sofa from an amazing sales person at The Chesterfield Shop on Dufferin south of Steeles Ave. I dealt with Walter and I would highly recommend him. He has been with the company for forty years and he really knows his stuff. He is extremely knowledgeable in the construction and features of all there sofa’s and they have many. Walter was very patient with me as I was having trouble deciding what type of sofa to go with. I had a great experience and again would highly recommend Walter and The Chesterfield Shop.

Angel on my shoulder ASMR

1716668493

Had great service from JordanHe was very patient and answered all our questions

Monica Manock

1716667299

Just purchased a beautiful Chesterfield and side table from The Chesterfield Shop. Wow Wow Wow - the service we received was bar none the best. Olga is absolutely amazing, she took the time to get to know us and our style and helped us select the perfect piece for our new home!! Thank you Olga for all your help!!

Camille

1716649337

I am a repeat customer at The Chesterfield Shop because I appreciate their commitment to quality. This time around I was greeted with kindness, patience and expertise from Sandra Broglio. Sometimes visualizing furniture into your space can be difficult and overwhelming. Sandra was extremely patient and offered great advice from the beginning to the end.

Tahera Yusuf

1716464701

We were served in March by Jasmina with thorough professionalism in choosing recliners. We entered the shop with zero knowledge about them, however left with 2 recliners and a world of information! Without her guidance and no-pressure attitude, we would have been running around in circles shopping for the right seating. I will not hesitate to recommend this place to our friends and family. Thank you, Jasmina for all your help!

Tahera Yusuf

1716464119

Haseeb

1716329348

We needed to purchase a sofa and an accent chair. Natasha guided us through the whole process and gave really good recommendations. We are very happy with the service provided.We also got our delivery on time and as scheduled. The delivery service was also excellent.

Kathy Leeder

1716303778

The Chesterfield Shop really came through for us this week. I have to warn you that their showroom is like a candy store for someone keen on satisfying their furniture sweet tooth.Walking through the door we were greeted by an excited and enthusiastic Darya Newstead. She was sharp, witty and very effective at asking us the right questions to quickly ascertain our needs. She toured us around the show room introducing us to different styles and price points to gage our interests and help us figure out where we felt most comfortable in our purchase. Her knowledge of the different brands, fabrics and the showroom inventory was incredible. All our questions were answered. We were given suggestions and presented with solutions on things we hadn’t even considered.We were never pressured to make a decision. In fact, we were encouraged to take some fabrics and think our choices through. We returned confident and ready. We had walked in hoping to find one couch and left with 5 pieces and solutions for three very different rooms.Summing up our experience, Darya put herself into our home, imagined what would work and what would put a smile on our faces. Thank you Darya and The Chesterfield Shop, we will enjoy our furniture because of you and our experience. We’ll be back.

BILL PALMA

1716233793

Pleasantly surprised... efficiency.From beginning to end.

Toni Nikolovski

1716156251

Noah Zlotnik

1716148658

Darya was a great help! She asked us our budget and preferred colour and she found us an amazing couch. Great service! 10/10

Kim Sunico

1716141931

Aya was so helpful and patient with helping my husband and I put a sectional sofa together. She went through all of the configurations and options very thoroughly and was very knowledgeable. Very happy with the service we received and excited for our sofa to arrive!

James Gatley

1715978705

Marty was great - very knowledgeable and helpful, but not pushy.

Inesa z

1715868654

Very professional, knowledgeable fast and effective service. Way above excellent!!!All the stars 🌟 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

Roni Feldman

1715448539

My ‘Go To’ company for sofas and chairs has always been The Chesterfield Shop. Went to the store in Newmarket for the first time. Jane took exceptional time and care to find the perfect sofa bed. Looking forward to delivery of my sofa bed! Thanks Jane.

Carey

1715440906

Olga helped us purchase a couch to go with our newly renovated living space. She answered our questions and took the time to show us different options. We are completely thrilled with the quality of our couch and adore the custom upholstery we chose with her help. The chesterfield shop does not disappoint. It is our second couch and it fits our bungalow perfectly.

jason quanchan

1715425805

Was not my first stop in the search but was where my search eneded great staff were not pushy and gave me room to make a decision now hopefully the product matchs the service.Thanks to Maryam for her patience and professionalism. Would most definitely recommend.

Jack Anderson

1715369214

I'm really pleased with the look and quality of the furniture I purchased. Great help and advice during the sales process, great delivery guys with a friendly demeanor and attitude. I highly recommend the Chesterfield Shop.

Vinay Vishwanath

1715351728

Great staff who walked us through all our options and gave fantastic advice. Vanessa in particular was very patient and thoughtful in our interactions, and the fantastic service continued even after the purchase. Highly recommend.

Cindy Hazell

1715282049

We recently purchased a recliner at the mid-town location, and had a terrific experience with Vanessa beginning with a simple phone enquiry, and continuing throughout the entire purchase process. She really went above and beyond, including listening carefully to understand our preferences and constraints, checking for inventory at other stores, sending alternative models that she felt we might be interested in, and actively seeking out floor models that we could actually "sit" in before we ordered. (We had found our initial, preferred style on-line).When she had to be out of town for a couple days, she made sure her colleagues in the store were fully informed regarding the status of our order and purpose for our visit. She responded quickly to my numerous questions and requests for dimensions, fabric options etc. Vanessa truly understands the value of customer relationship management, which we greatly appreciated - and this no doubt impacted us as we finalized our purchase decision!

Barbara Levy

1715182271

Another excellent experience. Latifah was knowledgeable and patient throughout my many visits. Highly recommend The Chesterfield Shop!

N.L. Herman

1715108697

Really impressed with the quality and customized options. Karen was very helpful and made purchasing my new sofa a pleasure!

Larry Birnbaum

1715038933

Professional and courteous service

Lydia Thurton

1714910966

I was impressed with Latifa’s extensive product knowledge. She had a very intelligent and honest way of approaching a sales conversation, that made us enjoy the time we spent in the store. She helped us with a sectional sofa specifically, but I could tell she has a natural eye for design and genuinely wants her client to have a beautiful, functional home. If you need advice and efficient service, I would ask for her by name.

Wendy Fortunato

1714838897

Dennis met us halfway through the store. Very upbeat, congenial and knows his products very well! I have been a customer here since 1986 and went back for the lvg. rm couch and love seat around 1995 and met Barry. Well, that day I ended up buying 3 more pieces. Dennis told me Barry had passed. A-shame really because he was such a character. Dennis had big shoes to fill but as usual we walked out of the store successful. We had found exactly what we needed after Dennis ran a gamut of products up to the couch we had chosen. He discussed every single detail with us, wrote a detailed bill and made sure we were satisfied with everything we had chosen in a final review.Felt like we had just gone over to see a friend for coffee. Solid knowledge interspersed with jokes, Dennis listened intently to our likes, dislikes and was eager to satisfy. Really appreciated this Dennis! Thx a bunch😃

Sachin Kodate

1714827485

Michna Schaubel

1714774581

**UPDATE May 2024We absolutely love our current couch for over 2 years, that we returned to purchase an accent chair. Darya, one of their lovely sales associates, helped us out! She is very professional, friendly and knowledgeable. My husband and I highly recommend her to help with your chesterfield needs. We can’t wait until our custom chair arrives :)I am very impressed with The Chesterfield Shop. It was recommended to me by my sister and I’m so glad she told me about this Canadian made store! Chesterfield has by far the best quality couches compared to any other furniture store. Great customer service and amazing management. We are still waiting for our couch to be delivered but I’m so excited! We will be purchasing from chesterfield shop again once we own a home :)

Wayne Ibsen

1714774408

Olga was great.She showed us many options to meet our needs.Very professional with a great sense of humour

Daniel Spudic

1714768386

Darya helped us find a great chair that was within our budget! Couldn’t recommend her enough.

Dr Mark Panzer

1714697402

Thanks Vanessa, for your help and advice.Innovative thinking gave us a great sofa ottoman combo!

Gloria MacMahon

1714657200

Vanessa was very pleasant and helpful. She provided useful ideas and information that helped me choose a sofabed for my small apartment.

Samantha Lowell

1714594457

Marty was a great help & very kind!

brian donahue

1714591886

Great experience at the Scarborough location. Our initial order was handled by Natasha who did an exceptional job helping us. Maryam assisted us when we decided to add a chair to our initial order. She also provided friendly, professional service.Our furniture was delivered on time and the delivery guys were friendly and efficient. Our room layout coupled with the size of the furniture required both arms to be removed from the chesterfield to fit through our door(s). I was impressed that the guys were already aware of this...presumably informed by Natasha and/or Maryam.The furniture is of high quality and looks great in our room. The exceptional service is what sets The Chesterfield Shop apart. We will definitely recommend friends and family.Audrey and Brian

Mark C

1714577842

Darya, was the Design Consultant that helped me with my purchase. She showed me around, asked specific questions and took me to sofas she thought fitted my needs, she knew where every piece was. Once I picked the sofa, she offered her opinion on leathers and colour choices. She was great, start to finish, thank you. This was not my first time at The Chesterfield Shop and it won’t be my last.

Kayla Ross

1714520443

Great experience at the Yonge/Eglinton location. Got a new sectional was Vanessa was super helpful. Helped us pick the right fabric for our lifestyle and what we were looking for. Also great that we could specify the exact delivery date to align with our move-in date. Thanks Chesterfield Shop!

Behtash Adib

1714487334

Davin Portz

1714427564

Karen was an absolute delight! She heard what we needed and was super accommodating!Cant wait to get our couch in

Linn Skene

1714408286

Thank you Natasha for your help. A pleasure doing business with you and the Chesterfield Shop.

Gerry Ward

1714363372

After visiting several other furniture stores without much success, we decided to try the Chesterfield Shop and were immediately impressed by the different more relaxed atmosphere. We were assisted by Olga who was extremely knowledgeable about everything in the store and patiently took us through all the sofas, answered all our questions in a patient and friendly manner and went out of her way to ensure that we had the right sofa for our needs without any hard sell. Even when we had second thoughts about our original choice, she was happy to go over everything all over again without complaint to make sure that we were happy and confident in our final decision and there was never any pressure to make up our minds. The owner, Steve was also very helpful in assisting us to make an informed decision that we would be happy with. Not many owners would go to that trouble. This was a superior level of customer service and flexibility that we had not experienced anywhere else and we are now looking forward to taking delivery of our nice new sofa.

Nicole Bruce

1714336912

Shopping for my new furniture at the Chesterfield Shop in Newmarket was an absolute pleasure. Karen was so warm and helpful. She took her time and made sure i got the perfect sectional for my space. I highly recommend working with Karen at the Chesterfield Shop!

Gerry McGuire

1714320783

Had a great experience at the Chesterfieldld shop. I have been looking for a new recliner for a couple of months checking out the manufacturers and retailers and found the Chesterfield shop on the Palliser website. The selection is amazing. My sales lady Amal Hamady was very helpful in explaining the different options and then showing the recliners that most met my requirements and making suggestions as to colour and expected availability. They even had one in inventory that was exactly what I was looking for. It was delivered and set up the next day.Thank you for your excellent service.

Alexandr Pinchevski

1714254058

Viplav Parikh

1714250122

Jasmina was incredibly helpful during my sofa search, guiding me through various styles, sizes, and fabrics. She patiently answered all my questions, ensuring I found the perfect piece for my living room and environment. I would highly recommend her to anyone who has any questions or inquiries about sofas.

Laura Mark

1714149798

We absolutely LOVE our new custom sofa! It’s just stunning and very well made. Sharon at the Newmarket location was amazing and helped us design the exact sofa we wanted with no detail overlooked. We were told it would take about 8 weeks to receive it and it was 8 weeks on the dot. It was seamlessly delivered yesterday. I would highly recommend shopping here to find your dream sofa. They have a huge selection at all price points and we couldn’t be happier!

LILIA KARINA DE FREITAS DE SOUSA

1714010375

We went today to this location and we met KAREN, she was super nice, kind and helpful.I would definitely recommend her to anybody.Thanks 😊

Devan Islas

1714003083

Darya is a dream to work with. Her professionalism, speed, and courtesy made for a wonderful experience.

Marla Wardinger

1713890042

Leeleh at the store on Yonge Street was terrific! She understood my needs and was extremely cordial and professional. I would have given 5 stars except I had to send a note to head office to get a delivery date as opposed to their contacting me.

Anne-Louise Blaikie

1713819744

We purchased two swivel chairs and just love the fabric. Staff were so helpful and patient! Delivery was smooth and they offered great customer service on a small question we had. Thank you!

rex Hagon

1713815829

Latipha could not have been better informed and helpful as I was choosing a sofa bed.She exceeded our expectations.

candice kloes

1713734207

Great selection. Thanks to Marty for great customer service!

Judy M

1713712247

Olga was very helpful and knowledgeable. Thank you Olga.

E M

1713628631

We came into the Chesterfiled Shop ant Dufferin and Steeles and we were welcomed by Walter. Walter was friendly and patient while we looked at every single sofa they had in store. He was happy to answer any and all questions and even asked us some questions we hadn’t considered, like the height and width of our elevator door.We found a beautiful set in stock which was great as we were on a time crunch. Our sofa and chair was delivered in perfect condition by Augustine who was on time, quick, professional and even took the garbage with him! A great perk of the delivery service.I would definitely recommend shopping for your furniture here, and I know I’ll be back in the future.

Nicole Fedorovsky

1713546231

We visited the Dufferin location and their salesperson, Darya, was there to assist. We showed up with two tiny kids and very limited time and Darya was wonderful. She helped us navigate the showroom, answered our questions and went above and beyond in terms of service to make the purchasing process seamless. We are waiting for our couch to arrive and are excited to experience it in our home. Thank you!

S K

1713544814

David helped my mother and I pick out furniture that we needed at the last minute. He was so patient and knowledgeable and all of our furniture arrived within 2 days. The two men who delivered it displayed excellent customer service and paid attention to every detail to make sure everything was set up perfectly. It was a great experience from start to finish-highly recommend!

Liz Verok

1713533136

Jordan Goodman was pleasant and answered all of our questions without been pushy. The two delivery men were very efficient and friendly.

João Victor Vaz

1713324375

The manager, Vanessa Guerrero, was very attentive and helpful, knowing the details of each product and understanding our needs for a perfect match. Thank you!

Sari S

1713316131

I have nothing but good things to say about The Chesterfield Shop. I have purchased 4 couches with them. Their quality is very good and prices are in line with the quality. They also have a clearance section where you can find some pretty good gems.I have dealt with Darya for the last 3 couches I purchased and my brother also purchased a couch from her. She is kind, personable, knowledgeable and honest. I enjoy working with her and I highly recommend using her if you purchase a couch there. She's a valuable asset to the company! Thank you so much.

K Mills

1713195817

I had a great experience shopping here. Good quality product, it was made according to how I wanted it, it was delivered on time, and the delivery was smooth. Great overall experience.

Patrick Appleton

1713026308

I’ve had the recliner couch for about six weeks and I’m happier now than when I bought it. One thing you don’t see in the showroom is how solid it’s built, I can stand one footed on the console lid with zero flex. I got a synthetic fabric because I own cats, they don’t scratch and cleans easily. I was helped by Olga who made sure I tried similar products to make sure the style, comfort and functionality was suited to me. She also went through all covering options down to tested durability due to my cat concern. Recently I’ve been in a lot of Leon/Brick type stores and tried out every recliner to compare and I haven’t found one anywhere as nice as my Pallister. Especially headrest and lumbar adjustment are far superior.

Thomas Bell

1713020495

It was an absolute wonderful experience with Natasha. From the moment we stepped in, there was no pressure. We were not followed around, not approached by multiple people. There was a sense of respect. She asked if we were looking for something specific. We described what we were hoping to find, she knew right away and led us to it. We did not expect to find this, Natasha was knowledgeable, patient, provided all the information to take away and think about this purchase. We would have returned sooner to purchase however she was not in store for 2 days. We waited until she was there to do this major purchase in person. We were very happy with this service, while waiting to have the purchase order done, we ended up purchasing an additional piece to complete the set!

David Deschenes

1712837386

Quite a great experience! Happy with the product and the whole experience of finding the right couch for us. Marty knows his stuff and can really help you find exactly what you are looking for.

Rena Epstein

1712767350

Babak Abedi

1712610682

Mik Gans

1712499121

We just purchased a sectional for our new &first home. Sharon made the process so much easier. She was knowledgeable and kind as she walked us through the purchase process. I would highly recommend to anyone to deal with her if you can. Thank you Sharon!!

Amanda Roberts

1712325214

The Chesterfield Shop and the staff at the Scarborough location made my experience wonderful. Olga was fantastic! She was personable, honest and full of knowledge. Olga took the time to understand my vision, my wants, needs and she helped me choose what would look the best but would still be functional for my space. The staff is also patient and allow you to take your time and never push. The whole experience was so positive. Olga knew what I wanted and needed even when I didn't! Thank you to all the staff at The Chesterfield Shop.

Selina D'Alimonte

1712189510

Just had a great experience with Marty who was so patient and understanding throughout the process. This location had a great selection with a range of styles, prices, and customization options. Would recommend!!

Marzia Murdoch

1712017264

Jasmina was extremely knowledgeable about the products and very patient with the many configuration changes I made before settling on a final design. She made it a wonderful experience!

Sammy Kligman

1711807740

My parents had a great experience being served by Marty. He was kind, patient and very knowledgeable about the products they were interested in purchasing. He was overall a great salesman who took the time to show around the store. Would definitely recommend going here and asking for Marty as he was an overall kind and passionate person to work with.

Rob Lando

1711802231

Yet another wonderful story to share about the amazing Vanessa! My mother is 89 years old and had a loveseat that she was emotionally attached to, but could not use any longer because the arms were not rigid, and created a fall risk. I called Vanessa because she had been so helpful when we bought another sofa for my mother last year. The situation was complicated because I live in New York and was trying to arrange everything long distance. Vanessa sent us pictures of the loveseats she had in stock, and within days it was sitting in my mother’s apartment. She even made special arrangements to remove the old loveseat. But the most amazing thing is that my mother LOVES the new loveseat that is safe for her, and said it was the perfect color, style and firmness. She was so happy that she does not even miss the old, dangerous one she has been so attached to. Vanessa, THANK YOU!

Sydney Crombleholme

1711752939

We went to the Chesterfield Shop in search of a couch this winter and had an amazing experience. My husband and I have both agreed this experience was actually one of the best furniture buying experiences we have ever had. Yetunde was the sales associate who helped us discover the perfect couch for our apartment and my anxiety! She never pressured us but was able to answer all our questions and allowed us to make the most informed decision we could. She was a dream to work with, and we highly recommend everyone should go see her to get your dream furniture. We ended up coming back for our couch and specially going to her, because we couldn't image anyone better. Our experience with Chesterfield only got better once it came to us having our couch delivered. They were in contact with us a few times to keep us posted on the expected finish date for our couch. They were also very prompt in setting up a delivery date and window for us. On the day of our delivery, we had the best delivery experience ever, with the two gentleman who brought our couch and set it up for us. What seemed like common practice to them, felt like them going above and beyond to us. They were considerate, professional, friendly, and so fast! I could not recommend them or chesterfield enough! Yetunde and the delivery man deserve a bonus for sure!

Jacqueline Spagnuolo

1711741726

Excellent customer service. Vanessa was very professional and knowledgeable. The delivery team was excellent. They were punctual and very polite. I would recommend the Chesterfield Shop.

Andrew B

1711720257

I had a great experience buying my couch at the King st location. Hinal was very helpful and knowledgeable. She made the decision making easy. Great customer service! There was a sale going on and the prices were very competitive. I was considering the same type of couch from eq3 but I got more for the money at chesterfield shop.

Susan Z

1711649112

David Zworth is an amazing Sales Professional and here is my honest opinion. Today we zipped into the Chesterfield Shop on Dufferin (1 of 3 shops on our list to compare prices) to buy a recliner for my dear 90 year young Mum!!! David asked me 3 questions politely and I replied with exactly what we were looking for as we are in a hurry driving a pickup truck!!!He listened to my likes and dislikes and promptly showed us 6 recliners out of about 30. He definitely knew his inventory and product. David actually took us into the clearance room and said: “This is the one for you - you will love it and it is by far the best price and today, you save the tax and we can load it into the back of your truck today.”David’s enthusiasm was contagious and we said: “perfect we will take it. Thank you so much for not being a pushy salesman!!!”Susan Zacchigna from The Zacchigna Team GTA ReMax West Realty highly recommends the entire world to shop at The Chesterfield Shop on Dufferin Ave., Toronto and ask for David Zworth!!!Last but not least this company is a huge supporter for The Hospital For Sick Kids Toronto and so are we!!! Cheers!!!

John Child

1711636359

Sue Bolender

1711549991

Huge thanks to Sandra at the Dundas location, for helping us with our purchases. She listened patiently, didn't rush us, and asked us the questions we needed to make some big decisions. Sandra was the best help to us and we're looking forward to receiving our new purchases.

Suzanne Marks

1711471285

I just purchased a sofa and matching chair from the Chesterfield Shop on Yonge. The service there was amazing. Latifa (who is also an interior designer) was very helpful as well as very knowledgeable of the products the store sold. I highly recommend this store/location. This is our 5th purchase at the Yonge St location in the past six years - It is our go-to store for sofas and hide a beds. Highly recommend.

G. Chassels-Giles

1711451040

Very helpful staff.

Rod Young

1711295850

Sharon Koufes was excellent! Very knowledgeable and spent a significant amount of time with us while we were making our decision.

Jennifer Weidmark

1711239483

We had a wonderful experience working with Olga. She was helpful, friendly and very knowledgeable. We most certainly recommend The Chesterfield Shop... and ask for Olga!

Jim Sivell

1711144309

Our salesperson was Olga who greeted as we entered. She was very professional and eager to help us out with any questions. She wasn't pushy for us to purchase something instead concerned more with us finding the right couch to meet our needs. I have known about this shop for many years but have never purchased anything before until now. Our couch will be delivered shortly but until then just wanted to give a shout out to Olga with her interior expertise in finding the right colour and type of fabric to go with our decor.

Nina Graci

1710984058

What a great experience! Thank you for making this a great experience Amal and thank you for your patience! We bought a leather couch here 30+ yrs ago, which still looks great but wanted a change. There was so much to choose from! And also fine-tune with a large choice of legs and incredible array of fabrics! It's between Aubergine and Pesto - such luscious colors.

Cynthia McCall

1710964529

We were unable to visit the store however we received excellent customer service from Amal via telephone who helped us customize and complete our purchase. Amal went over everything with us in great detail and even managed to fulfil our request for a rather unconventional colour to enhance our recliner and make it quite unique. Amal is extremely knowledgeable and was always available for us. We recommend her highly.

Maureen Walker

1710818518

We recently purchased a sleeper chesterfield at this store and we are very satisfied with our purchase. It was our very first visit to this store and was very surprised at the beautiful furniture that they carry. As we were walking around Jane approached us and asked and asked what we were interested in, we told her and she directed us to one that we purchased. I must say that she's was very approachable, friendly, and very professional in every way, she made our visit so comfortable. The furniture there are very well made. We'll definitely visit your store in the future, and we hope that Jane Baker will still be there to serve us.Jim &Jannett Walker

Frances Cammisuli

1710783686

Great experience! Olga Coish Interior Decorator,was extremely helpful and informative made all our decisions easy. Would highly recommend The Chesterfield Shop.

Maria Toews

1710773945

Olga was a fantastic help at the Chesterfield Shop. She listened to our requirements and helped us pick out a sectional that would meet all of our wants and needs. She was very helpful at picking our fabric as well. Would highly recommend working with her

Amit Bakshi

1710728388

Splendid experience! Binal was knowledgeable, she exactly knew what I needed and very professional handling my ask. Thank you Binal for the best sofa.

bipin lakhani

1710707391

Our experience with Maryam and Ted was amazing. They genuinely have great knowledge and Maryam provided many valuable suggestions to make sure the furniture would work well in our space. She was very professional.

Anh Mai

1710698368

Just bought a sofa set fromChesterfield. Sandra was so helpful and personable! Such a great experience

Doug Stoll

1710691014

Great purchasing experience. The sales representative (Amal Hamadeh) was extremely helpful, knowledgeable and friendly. I highly recommend people to consider purchasing furniture at this location (1248 Dundas St. E. Mississauga Ont.

Corrado Moncada

1710625983

Oh Wow!! The Chesterfield Shop what an experience. Save your precious time this was definitely a one stop shopping experience. So many styles and comfort levels and the best thing was that nearly every sofa, coach, sectional, Ottoman is totally customizable from choice of fabrics and leathers. The possibilities were really overwhelming, thank God we had an amazing sales agent (OLGA) at the Kennedy Rd location.Thank you Olga we were very fortunate that you were there the day we were shopping for home furnishings, your past designing experience definitely made me and my wife happy with our purchases.Overall,, great selection, definitely you're getting for what your paying with huge discounts and 1 year no payments and interest.For the best experience go see Olga at the Kennedy Rd Scarborough location.All those other shops on Kennedy Rd was a waste of our time.Follow review coming ounce we recieved the products.

Lidija Solaja

1710609940

Go and see Jasmina if you want to have a great support and advice. After a few weeks of visiting different stores it took me one visit to decide to make an order for sectional sofa with Jasmina’s guidance and help! Very happy with my decision. Definitely can recommend the store and Jasmina.Lidia

Rizdin Premji

1710605162

Wonderful customer service from Maryam! Ordered 2 sofas and look forward to delivery soon.

Tahera Yusuf

1710387336

We are extremely pleased with the expert advice and excellent approach to the detailed guidance of Yasmeena. We had entered the showroom last weekend with no idea about reclining chairs and left with two beautiful recliners! Our experience was indeed very satisfying and we are certain to go back for any other future purchases.Shahid and Tahera

Ken Dawson

1710190511

This establishment is great. The associate,Sandra, was very helpful, knowledgeable and friendly. The products that they deal with are of great quality and for this reason we came back nearly a decade later to purchase a sectional and two seater couch.We are super excited to have many comfortable years with their product. Thank you Sandra for being great!!

Darryll Lywood

1710174677

Kevin Nishikawa

1710172109

Excellent service and advice from Jasmina. A great selection here and expert help in helping me choose a sofa for my apartment.

Mary Ann

1710120274

Aya helped me pick out colours for the couch, recliner and cushions I bought. I brought in photos of my area rug and furniture and she did a great job helping me find what I liked. Delivery was a bit later than the six weeks as the second piece took a bit longer to come in. Delivery team were careful, efficient and pleasant. I am really enjoying the recliner and the red sofa adds a nice pop of colour to the room.

Dan Uss

1710098889

We just bought 2 electrical leather chairs. The variety in this store is amazing. I am especially grateful to Ryan for his explanations and conversations. He made our experience in the store a pleasant adventure rather than simple shopping that I usually hate.

Bill Sullivan

1710070932

My third Purchase from the Chesterfield Shop.No hassles ,smooth, no pressure ~ Maryam was most helpful.I look forward to my new purchase.

Valerie Tamblyn

1710006397

I’m absolutely thrilled. I’ve been looking for very specific recliners for months! Sharon Koufes welcomed me as soon as I came in the door, She listened patiently as I told her exactly what I was looking for, and she led me to several options. She’s extremely knowledgable about the products available and I was able to customize my recliners. Thanks, Sharon I’ll definitely be passing your name along!

K Corail

1710001842

Went shopping with my mother who is a senior that recently moved and had to downsize. She was looking for a sofa bed and was a bit stressed regarding her new situation. The Sales Associate, Sandra was so amazing she left happier than we could have imagined. Sandra listened to her requirements and made the best suggestions. The couch was delivered on time today by 2 of the kindest young men. My mother is thrilled. So thankful to Sandra for taking the time to help her get the best couch for her new home and to the delivery people for setting it up perfectly and removing the packaging

Cheryl Durkin

1709934114

First time visiting the store and we were able to walk around the store without any pressure to buy or sales person following us. Eventually Sharon approached us asking if we needed assistance. As this was the first store to visit for sofas I said we’re shopping around and I’d be in touch. I ended up going back a week later to Sharon who was extremely helpful in suggesting complimentary fabrics and colors for the sofa and accent chair I purchased. I felt she understood my sense of style immediately and it didn’t take long to finalize the details. Sharon was very professional as well as friendly and really listened to what I wanted. Even if I didn’t realize it at the beginning she really helped me nail down my final decision. What could’ve taken me hours to do on my own or with someone who didn’t get my style, Sharon was able to work very effectively with me. I would definitely recommend Sharon Koufes to assist with your decor. She has great taste. Photos to follow.

Ron Kitamura

1709912183

This is our second successful purchase here. Sandra was very helpful as a "tour guide" and professional in finalizing our sofa choice. The delivery "guys" were experts in switching the old with the new. All around a smooth transaction.

rajan masih

1709881171

My wife and I were looking to replace our sofas. We went to 3 big furniture stores but couldn’t get all our questions answered. Finally we went to Chesterfield Shop on Kennedy Rd. Maryam Azarani the sales consultant spent lot of time with us and addressed all our questions and concerns. We were absolutely satisfied with service she provided and we ended up buying a sofa and two love seats from her. We found that she was very knowledgeable about her products and helped us make a good decision. Looking forward to receiving our furniture!

Jamie Cotck

1709773985

I want to thank Gellie and Vanessa for the excellent service I received in the past week or so regarding buying a new leather sofa. Their service towards customers are explicably great. If you look up service excellence in the dictionary, both of their names are listed there. Thank-you so much Gellie and Vanessa, I really appreciate your kindness and service towards me. If anyone is thinking of buying a new sofa or chair, this is the place to go!

Stephanie Vaz

1709680799

We just purchased a sofa bed from the Chesterfield Shop on King and cannot say enough wonderful things about the store and staff. They have a great selection and the staff is so knowledgeable. Hinal especially was so kind and honest with us about what sofa bed was best for our needs. She was so easy and lovely to work with and we are already thinking about returning to see her for some more pieces for our living room.

Alex Len

1709481077

We had a great experience at the Chesterfield Shop. Amal was super sweet and helpful as we tried to design a sectional. She even created a visual of our room and the couch we ordered to help us confirm it was a good fit. Thanks Amal!

Cindy Parry

1709415279

After searching for the right pieces to fit our very odd size room, we decided to give The Chesterfield Shop a try. We are THRILLED that we made that decision. We were so fortunate to have Karen serve us. She was extremely knowledgeable, helpful and at no time did we ever feel pressured. From start to finish she guided us with style, size and fabric options and the process was easy and very comfortable. We had purchased a sofabed many years ago from The Chesterfield Shop so we knew the quality was very good. Thank you to Karen for bringing us back to The Chesterfield Shop with your great customer service!

Tracy

1709403327

I needed a sofa bed, had done some research, was completely overwhelmed and was NOT looking forward to shopping.Someone recommended The Chesterfield Shop, so I thought it was as good a place to start as any.Olga greeted me at the door and asked me a few questions about my specific circumstances. She narrowed down the choices, demonstrated the ones that would work in my space, and answered my questions.Olga is extremely knowledgeable about the products and I never felt pressured. There was no need to look any further; I found exactly what I wanted, on budget and in a colour I love. Thanks Olga!

Michael Martosh

1709239633

Avery was a pleasure to deal with. He was knowledgeable, engaging and a pleasure to deal with. Oh, and the furniture was exactly what I was looking for.

jamie howieson

1709065833

Lafita did an excellent job she was very knowledgable about the product

Pedja

1708995267

My experience with Jasmina at The Chesterfield Shop was exceptional. She effortlessly guided us through the features of the products We were interested in without any pressure. Her friendly and knowledgeable approach made our decision-making process a breeze. The customer service she provided was top-notch, leaving us impressed and satisfied with our purchase. I highly recommend Jasmina for anyone seeking a pleasant and informative shopping experience.Shopping at The Chesterfield Shop was a delight! Their wide range of furniture options ensured there was something for everyone, and the quality was exceptional. Additionally, their financing program made it easy to bring home the perfect pieces without breaking the bank. I'll definitely be returning for all my furniture needs.

Azadeh Yadollahi

1708899938

Sylvia Mueller

1708891412

Great service in store as well as during delivery! Conscientious and professional staff. They were careful bringing furniture in and setting it up.

Sue White

1708889297

Ryan in Newmarket was incredibly helpful. Not pushy. Definitely recommend

Michelle Hung

1708882578

Karen was extremely helpful with answering all our questions. She was quick to give us a quote for all the different configurations we were interested in and is very responsive. We're so excited for our new Palliser couch. Highly recommend!

A S

1708802823

Great variety, quality and price. Support was excellent from first inquiry to final home delivery. Special thanks to Jasmina for all your help.

Rhonda Herdman

1708797272

Came to The Chesterfield Shop because of the great reviews and now I know why they have so many. We had bought our previous sofa from one of their competitors and were pretty disappointed in the quality of their product. At the Chesterfield Shop the staff is helpful and very patient and the quality of their product is excellent. I’m sure we will be enjoying our sofa for many years to come.

Maria Fátima Esteves

1708792234

After a referral from a friend of ours, my husband and I visited The Chesterfield Shop in Mississauga and were greeted by Sandra Broglio. Sandra's welcoming demeanour made us feel we had chosen the right place to, hopefully, find the sofa we needed. As seniors with health challenges, we had very particular requirements and Sandra took the time to sit and listen, gave us some suggestions we actually had not considered and was patient enough to answer all the questions we had. We felt no pressure. Sandra was very professional, knowledgeable, accommodating and with our needs in mind. We bought our sofa and can't wait for it to be delivered. Thank you Sandra! We will definitely give your card to our friends and family. Our daughter will soon be needing furniture...guess where she will be shopping for her sofas!

Simon Bowyer

1708623166

Sharon helped my mother and I pick out a couch and she was fantastic. She was very knowledgeable about all the product and different options. She answered all the questions we had easily and quickly.

Melissa Hampton

1708610374

Great experience at the Newmarket Chesterfield shop. We went in looking for a pull out couch and Sharon was a great help! She was kind and knowledgeable and took our budget seriously, not trying to push it. We were very happy with all her help. We appreciate that she took all our wants and needs into consideration to get us the couch we wanted that was within our budget.

Sandra T

1708547469

We were in the market for new furniture and after going to multiple places we ended up back at the chesterfield shop for two reasons. One the quality of the furniture was excellent and two our sales person, Amal, was extremely helpful. She guided us through not only the selection process but also the design. We are looking forward to the delivery!

kerry insanally

1708479463

Jasmine is very efficient and knowledgeable. Thanks.

Ryan Jeffery

1708455249

Our shopping experience at the Kennedy/ Scarborough location was effortless. Our sales consultant, Maryam, was very easy to work with and full of knowledge. My Wife and I relied on her advise and design/colour suggestions to guide our final choices. We will certainly go back! Highly recommended.

Danijela G

1708438548

Jasmina is the absolute best! She helped us with her expertise in and knowledge and gave us the best recommendations.This is our second set of sofas from this location and truthfully the best selection in sofas. Please see Jasmina I promise you will walk out of there the happiest!!

Delores Gero

1708412074

I found the experience relaxed and the sales rep was very patient with me. Didn't expect to actually walk out with a new couch. Thats exactly what happened though.

Debbie Ormsby

1708369820

Sandra Broglio is an excellent sales person. Great service and no pressure. So happy to have found her and made my purchase!

Ali Ali Nejad

1708200580

Very nice and professional people , specially Sharon who helped us with our purchase today.Thanks.

Storm Fletcher

1708200146

Excellent atmosphere Avery welcomed us and then left us to look around at our leisure. They have a fantastic selection of high quality furniture and extensive knowledge of their product. Looking forward to our new Coffee Table set. Highly recommended you will not regret!

Caleb Hawdon

1708148821

Vanessa was great at helping me find a suitable sofa bed for my small condo. Very approachable and knowledgeable! Thanks again, Vanessa! 😊

Mary Lynn Vanderwielen

1708114618

Shopping for two loveseats and two recliners with the help of Sharon Koufes at The Chesterfield Shop in Newmarket has been stellar. Sharon was very helpful in our challenge of choosing recliners for two people that differ in height by one foot! Her customer service has been excellent so far. We look forward to receiving our new products soon!

Louisa Lo

1708039873

I had a wonderful experience with Leela when I went in to get a sofa bed last week. She knew right away which one would be the most suitable for me, and she went out of her way to make sure that it was delivered in its best condition. I would buy another furniture from her in a heartbeat!

kim Hoang

1708035529

Great service and very nice clean place to shop. Maryam was very nice and made me feel very comfortable while shopping there.

Matthew Sobczyk

1707928896

Aya was great with us and would highly recommend asking for her when you visit the store. She was super accommodating and spent the time and effort to ensure we left the store feeling like we were taken care of and had everything we needed. If you are looking for a comfortable sofa or chair, this is the place to shop.

Sue Davies

1707705971

We were greeted as soon as we entered the store. Olga showed us around and showed us our options for chairs and sectionals. She was very helpful, professional, knowledgable and worked with us to help us choose the best furniture for our needs.She helped us with making our decisions and made recommendations that helped us make an informed decision.

Andrew Moodie

1707669838

Thank you Stephan Grill for excellent service. We'd been looking for weeks for the perfect comfy chair and love our new swivel/glider!

Sheila Cohen

1707503031

Vanessa was very patient and knowledgeable and found a great option for our basement.

Robert Noble

1707483271

Ryan is top notch

Rudy D'Agostino

1707357210

Great experience today with Vanessa and the staff at the Chesterfield Shop, 2045 Yonge St.Truly 5 star customer service and product.Can't wait to get our new sofa.Thanks Vanessa and take care

Shelley Suffield

1707166745

Thank you Jasmina. You were pleasant, professional and knowledgeable! You made our decision to purchase at the Chesterfield Shop an easy one.

Frank Bertolas

1707137209

Very friendly and knowledgeable staff guiding the selection process. Delivery fellows were also excellent taking care on moving in the sofa and the setup. Thank you

Anusha Srinivasan

1707084147

We had a wonderful experience shopping here. Maryam was amazing - I had called the store the previous evening to ask about timings and an overview of what’s available. We were interested in leather sofas. Maryam was warm and reassuring on the phone, and even better in person. She showed us around the store, took time to understand our preferences and needs based on our reactions, and made sure we had enough information without overwhelming us. There was a promotional offer going on for a sofa + loveseat. But because we came in with the intention of buying just a sofa, Maryam did not push the deal on to us. Another store would have tried to get us to buy both right from the start (and we went to 9 stores before we came here), so I really appreciated Maryam’s patience and etiquette. Ultimately, we did end up buying the sofa + loveseat because the pricing and product both made sense for us. We eventually want to buy a fabric sectional, so I’m sure we’ll be back.

Pam Noble

1707076350

Cheryl C

1707008750

I’ve shopped at this location before and always found Olga helpful, funny and practical.Thanks again, Olga, for helping my Dad find just the right recliner!

A C

1707002797

We purchased a recliner at the Kennedy location on Monday. It's specifically for my husband to watch TV in our family room. Olga was our tour guide! She took the three of us (including our daughter) around. We all tried out multiple recliners, and each had differing opinions - none of which fazed Olga. She was matter-of-fact and has a great sense of humour. We were at the store well past closing time, yet Olga never showed any hint of impatience. We found "the one" just as we were thinking we should perhaps come back! The recliner was delivered two days later and completely fits the bill! Thank you Olga!

Dorota Matusiak

1706975934

Catherine O'Reilly

1706968342

Olga was a very knowledgeable customer service rep……she made my day!

Richard Carty

1706819587

I had a great experience with Vanessa. The service was excellent at the store and when the sofa was delivered. And all of the positive attributes of the sofa which she told me about were correct. Richard

Linda Kafka

1706694458

shiva hg

1706667471

Latifa customer service was excellent. Her patience and professionalism were evident in the way she presented each product which helped me determine which option would fit me best. Purchasing from her was a very pleasant experience for me.

Eva Carniello

1706622236

Sandra was very helpful and patient while helping us select a sectional for our home. Provided many options and we never felt rushed.

Giri P

1706573901

We recently bought a new couch from the Chesterfield shop. Ordered it around Black Friday and it arrived mid-January. We are extremely happy with our purchase and especially want to call out the wonderful support and help of Stephan Grill at the store. We changed our minds after putting in our deposit and he was very accommodating on changing things for us as well as always available and prompt in his responses. The couch is not only comfortable but is also beautiful in our living space. Thank you!

Jon Smith

1706532382

Excellent experience from the time we walked in. The selection available is unmatched in my experience. Most importantly Sharon helped us with our purchase & she was fabulous! Not only did Sharon help us with our purchase but she also knew about lighting, colours, matching & so much more to make sure we got exactly what we wanted for our home. Sharon helped us beyond just buying a couch.

Mary D

1706493718

Maryam Azarani, was amazing in helping us narrow down what we were looking for. Instrumental in getting us a loaner couch to get through the holidays. Now received our beautiful set and enjoying it immensely!

bryan watson

1706470361

This was our 2nd time back shopping at The Chesterfield Shop. Extremely happy with the customer service and the products that we purchased. Very friendly staff, Sharon made sure that we were well taken care of . Can't wait to be back again !

Monika Racioppo

1706201200

Working with Sandra was a joy while we tried to figure out colours and fabrics. I appreciate the time she took to work with us through many different samples. Thanks Sandra :)

Kim Scott-Wood

1705601096

Jasmine was very knowledgeable and helpful. Her and the Chesterfield shop were extremely flexible and accommodating to our needs. I would highly recommend using them. We ended up getting a great couch at a great price. Best value in Toronto in my opinion- my wife and I visited over 15 showrooms to find our couch.

Vicki Blake

1705600169

My husband and I bought a vacation home north of Toronto. We had to furnish an entire home. It was overwhelming!Luckily, we met Sharon Koufes in the Newmarket Chesterfield Shop. Sharon was professional, knowledgeable and a dream to work with. She worked with our budget and contempororary style. I don't know how I would be able to do this on my own without Sharon and the Chesterfield Shop.The Chesterfield Shop Showroom has so many style options,incredible inventory and price points. I love our sofa and chairsin our living room. The comfortable sectional in our family roomand counter stools in the open kitchen. Unique coffee and end tables in living room and family room.The delivery was a dream! The Chesterfield delivery crew arrived in a large truck with our wrapped furniture. They unwrapped, assembled and set up the furniture in the appropriate rooms.And took away all the recylables. Our home was spotless.We definitey will visit Sharon and the Chesterfield Shop in a few months. We have a large family and need additional sleeping options. The new sofa beds today are not the ones I purchased years ago. The new comfortable, luxurious sofa beds are the best. You wouldn't know it was a sofa bed.Thank you Sharon and the Chesterfield Shop for all your assistance.

Deb Von Sychowski

1705456856

Karen was a dream to work with! Knowledgeable, warm and kind - she was incredibly patient with us and made us feel comfortable with making the right decision. Can’t wait to bring our sectional home!

Jeffrey

1704807003

Just over ten years ago, I needed to purchase a sofa bed. After visiting several furniture stores, I was not impressed with either the quality or selection. I went to The Chesterfield Shop, and was immediately struck by both the quality and selection, as well as by their reasonable prices. I bought a sofa bed from The Chesterfield Shop, and never once regretted the purchase.Fast forward to December 2023, and it was time to buy a new sofa bed. While there are still quite a few furniture retailers in Toronto that sell sofa beds, I would only make a purchase from one store: The Chesterfield Shop.I went to the mid-town Toronto location, which specializes in sofa beds and other city-size seating options. I was not disappointed. There were quite a few sofa beds on display, with several sizes, styles and colours for each one. I chose a size that is perfect for my room. I’ll also note that Latifa offered wonderful advice on the colour of the sofa fabric that would best suit my room. Her knowledge of the styles and features of the products was very impressive!I scheduled a day & time for delivery, and they showed up exactly on time. The gentlemen set up the sofa bed, made sure it was working properly, and even took out the old sofa bed & mattress for garbage pick-up. Professional and accommodating from start to finish!While a very minor adjustment was required to a support spring, The Chesterfield Shop service department promptly had their repair technician call me and arrange a time when they could come over to fix the spring. Their response was prompt, they arrived at the scheduled time, and were extremely professional. Because of their experience and ingenuity, the issue was fixed in under five minutes. Bravo!To sum up my two experiences purchasing a sofa bed from The Chesterfield Shop, I can say without hesitation that this retailer is above and beyond other stores in those things that matter most:• Quality• Selection• Price• Customer Service• WarrantyAs they just celebrated their 75th anniversary of being in business, I would like to wish them many more years of success!I give The Chesterfield Shop five gold stars! BUY LOCAL⭐️ ⭐️ ⭐️ ⭐️ ⭐️

harley1151

1704649337

Jonathan Cutajar

1704578023

Jasmina was fantastic! She is very knowledgeable, patient and didn't pressure us. She went above and beyond to help us find what we needed.

Breanne Gimza

1704498282

Don’t let the unfortunate website fool you. I almost didn’t even bother to visit if it weren’t for the number of glowing recommendations I received from my local Facebook parenting group. We had visited so many stores and sat on so many sofas. When we walked into this store it was a full-body YES. Every single value point in this store was miles above the competition. Let me count the ways: The selection of classic and contemporary styles and performance fabrics was incredible. I mean really customizable, like pick your arm style, leg style, leg colour, chaise, extra middle seat, pull out bed etc. SO many permutations. The flexibility in terms of modular options made it so much easier for us to find something perfectly sized for our small awkward space. Prices are surprisingly reasonable compared to the competition, AND when you factor in the fact they manufacture in Toronto and offer a 5 year unlimited guarantee for a small added fee, I had zero hesitation. The service was friendly and relaxed. Run, don’t walk, if you’re in the market for your next sofa! Stephan was a fabulous salesperson. Highly recommend!

Jaime Pereira

1704426053

This is a great place to get furniture. Decent prices, friendly staff, no high pressure tactics here just honest advice. The quality of the product is good, and made in Canada. They opened a down town location so if your in the Toronto core it's easy to get to. If you need a new couch or recliner I would recommend stopping by and checking out their offerings

Annette Fantauzzi

1704409369

Avery Matlow at the New Market location was very knowledgeable and gave great advice on style and fabric choices. He gave us space to look around and didn’t pressure us at all. I would highly recommend to visit the Chesterfield shop at the New Market location.

KEITH WRIGHT

1704033675

Excellent service

Kevin M.

1703896351

Some of the most attentive service I've had, not only at a furniture store, but any store. We were given a detailed overview of multiple sofas by Leela (who we can't recommend enough). We went and checked out several pieces at their brick and mortar store and everything was very high quality and comfortable. The prices were higher than average (think the Brick, Leon's, Ikea, etc) but extremely competitive for the quality (much better than the aforementioned chain outlets).We ended up going with a piece from another store due to price and size and a tight delivery timeframe... I hope I don't regret it... but have a feeling I might...Anyways, if you need a Chesterfield... This store has its name on it.

Daniela Caprara

1703725482

Great salesman in the fact that he did not try to “sell” us. Avery left us alone while we browsed until we figured out what we wanted and then once we requested some assistance he was very attentive and responded in kind. The whole process was straightforward and was very easy.

Julia Lucas

1703625026

Amazing sale person Sharon Koufes❤️ Got a Sofa bed. So very kind, and professional.Thanks again for all your help.

Paul Crouch

1703369481

A stress free and enjoyable experience! Our salesman (Mr. Avery Matlow) was friendly, knowledgeable and professional. He gave good advice and left us on our own when needed. Would definitely recommend going to see Avery!

Soledad Cristina Mejia

1702873804

I was really happy with the customer service that Sharon Koufes provided to me while searching for a coach. She was very knowledgeable of all the options the company has, she helped me to narrow down according to my specific needs. She was professional, friendly and helpful. I received the modular coach and couldn’t be happier. Great quality, slick and comfy! Thank you Sharon and Chesterfield shop ☺️

Rona Grasse

1702534306

Excellent service and selection. We wereable to choose from a wide selection of styles and materials for our new furniture. Our sales representative Sharon K. was extremely knowledgeable and patient assisting with our furniture purchase. We didn’t realize when going to the Chesterfield Shop all their products are Canadian made. Thank you Sharon for a wonderful shopping experience.

Julian M

1702358483

My grandmother is physically disabled due to old age, and spends most of her time using her electronic armchair. She raises it to help herself get up to standing position and sit back down safely. When the chair's mechanism broke, I went in person to speak with the gentleman at the shop to help with warranty. They assisted me with getting in touch with service, who put in a rush order for a technician to fix it. That technician was amazing, and came THREE TIMES - once to double check the issue, again to replace it temporarily with a used part, and again to fix it with the new part once it had arrived. This was incredible for my granny and the service was amazing. I am now a lifelong customer of The Chesterfield Shop, and will be recommending them to everyone I can. This level of service is superb.

Chris Hetherington

1701953020

Very happy with my purchase from The Chesterfield Shop and the excellent service I received from Vanessa. I have a tiny entry way to the basement, but they had no problem moving it in and it was right on time.

Stephen Morrison

1701635805

Great selection and reasonable prices. Our item came on time and the delivery personnel completed the set up very professionally. Vanessa G. was also a great help. highly recommended!

Emile Maamary

1700947589

Stephan and his team are the most patient and come calm sales people we dealt with on this whole street. Highly recommend them

Bonnie Balinsky

1700542171

Binal Shah was our sales representative and she was amazing. She knows her products very well and was able to steer us in the right direction as per leather/material and sofa size. Great experience.

Andrew Richardson

1699890576

Vanessa Guerrero, store manager, worked with us and with our interior decorator to help select a loveseat, sectional, and lounge chair that are perfect for our space. She provided exceptional service and product knowledge, and we have already gone back to her for an ottoman. Highly recommended!

Elena Uborceva

1699765883

Great experience with Vanessa from Yonge street store! Professional, patient and very well mannered. We were the kind of customers that are not easy to please, and she excelled in every regard. She was able to patiently work with us to resolve all our concerns and find the solutions that satisfy all our wishes working through many options of styles, sizes and fabrics that finally worked for us. The furniture we bought working well for our house and we really enjoy it. Highly recommend!

Nalin Sharma

1699737340

Vanessa and her team were fantastic to deal with from the moment we walked in. Instead of trying to “sell” us a couch, they took the time to ask questions, determine our needs, and make sure they could provide a product that actually fit what we were looking for. They went out of their way to provide us with valuable information and make the entire process so enjoyable. We intended to shop around but the team made us feel so comfortable that we ended up buying our couch on the spot! We will be back and would definitely send our friends. Thanks again Vanessa and the team!

Jim Gardner

1699289302

We bought our original sectional, pull-out leather coach from the Chesterfield Shop many years ago. It was badly damaged in a flood and deemed non-salvageable by insurance. I contacted Vanessa to enquire on a new quote and she even dug up the original INVOICE. Although the insurance process has been painful to navigate, Our sales professional, Vanessa has made the research and buying process an absolute dream! Our new sectional was ordered on the weekend and hope to have it arrive before Christmas - we will be adding photos of that beauty after it is delivered!Thank-you for your amazing service Vanessa - you are amazing at what you do and are excited to receive our delivery!!!

Amani Kamel

1699238768

I just purchased an American Leather Sofa Sleeper from the Chesterfield Shop because I wanted a solidly built Canadian product that I know will last. While I was delighted with the sofa that I chose, I was even more impressed with the help and guidance that I received from sales person Vanessa Guerrero. She went out of her way to help me choose a sofa that will work in my small midtown home. Her patience, professionalism and pleasant demeanour was refreshing. Thank you Vanessa!

Wendy Harvie

1698850267

The moment I walked into The Chesterfield store on Yonge Street, I was welcomed by Vanessa Guerrero, Store Manager. I was looking for a new sofa and didn't know where to start. She was extremely knowledgeable and guided me through the store. Once I made my selection, she helped with fabric selection. From start to finish I had a great experience! We LOVE our new sofa! I highly recommend Vanessa, you won't be disappointed!

Reid Bounsall

1698699575

Just walked in on a Friday afternoon wanting to check out their line of recliners and was greeted by a warm and friendly lady, Vanessa, who, as it turns out, is also the store manager. She helped me find a really nice recliner at a 50% discount and waved the taxes too.All in all, a very positive experience. Highly recommended.

Kristen Moore

1698619269

Excellent service in store with Vanessa and very professional and efficient delivery team. The product arrived much quicker than anticipated! Really great quality, we are very happy with our choice.

Marcie Gordon

1698462921

Vanessa was welcoming as soon as we walked in. She made my client feel extremely comfortable. She is knowledgeable and will also give her opinion when asked. The process of buying the sofa bed was quick and easy.

Sasha Stoltz

1698274014

I just bought a new sofa from this location. I dealt with Binal Shah. She was amazing. When I showed her a picture of what I was wanting she got it & showed me great options. She was very knowledgeable. The delivery men that delivered the sofa were also amazing. Very clean , they set up the new sofa, took the old one away as well as all the packaging. I would for sure recommend this location.

Alicia

1696880239

Had a great experience from start to finish here. Stephan helped me find the right couch for me, provided info without being pushy or impatient, and I ask A LOT of questions. I took four months to look around and was most satisfied with the quality and value at Chesterfield. I purchased the Palliser Madison track arm and it is great, feels well made and super comfy. Delivery was smooth and efficient. Thank you!

Grace Finlayson

1696009445

We had an excellent experience buying our new couch with help from Latifa. She was so friendly, welcoming and helpful. Latifa helped us find the perfect new couch within our budget and used her interior design experience to recommend the best colour, fabric and shape for our space. Thank you, Latifa!

Reza Harji

1695762054

My family has bought a few sofas and sectionals from the Chesterfield Shop. Vanessa, the store manager was very helpful and sweet. She catered to all our needs even post delivery.

wendy Beaty

1693669601

I’m so happy I went into the Chesterfield Shop on King East. Stephan was incredibly helpful and emailed me photos and additional details of the leather power couch I eventually chose. It took me awhile to make my decision but there was never any pressure. It’s an added bonus to be able to purchase quality furniture made in Canada. Highly recommend!

Simon William

1692963896

Happy with the couch so far. Really good quality and appreciate the hospitality I got from Vanessa. Was also very pleased with how quick and easy they were able to set up the couch after ordering it. Would happily recommend them to anyone looking to get a new couch.

Shanti Edwards

1691779210

Great experience! My partner and I came to the store to look at a new couch and Binal was so helpful, very knowledgeable and professional. We have ordered our couch and are so excited! Thank you Binal for helping us find the perfect fit !

Susha Suresh

1688657582

I am very happy with my purchase. The Atticus couch and Novato are rug were perfect for my small sized condo and gave my place a bohemian cozy vibe. The delivery was quick and professional, the communication was good and the sales person Binal was very knowledgeable and helped me make a decision.

Sandy

1687722050

We received great service from Stephan G today! He was knowledgeable, helpful and casual. No high-pressure sales like you get elsewhere, so we made a big purchase!

Gerri MacNeil

1687271640

The Chesterfield Shop by its longevity tells you something - it’s a great! Being in business since 1948 speaks volumes! What I didn’t know, a secret that needs release (secret to me anyway) is they have an absolutely FANTASTIC location on King. This location caters to small spaces! Small spaces equals condo living! Their selection is amazing. And their customer service is beyond reproach. I stumbled in there on a rainy Saturday morning (May 20th)only to be greeted by a very friendly and sincerely welcoming staff. Stephen took great pains with great patience to listen and actually hear me about what I needed, what my concerns were [and how we’re going to fit it in the elevator of a condo.] before assisting me in selecting the perfect sofa.. The customer service from Stephen was outstanding. I didn’t feel any pressure to buy. I was encouraged to look around and to take my time before making such a selection. He really helped me all the way through it. If you haven’t been to this location in King, you must go - especially if you’re living Downtown. They actually cater to condo living at this location! I didn’t know this. To be sure, there are options out there. But if you want well made, top quality Canadian made - this is your store. They only sell high-quality furniture that will last as long as you want to keep it ! And as noted, the customer service is second to none. What more can I say than that? Thank you Stephen for your help!

lee m

1684296578

Loved the selection in downtown. Just the right sale people, informative without being pushy

Kevin Field

1683739521

We were impressed with the selection at the shop, and the salesperson was very helpful. We never felt rushed as we tried several of the sofas, sometimes twice, and he was very knowledgeable about the products and materials. Our new sofa was delivered ahead of schedule, and it's exactly what we were looking for.

Joseph Withers

1683290706

Stephan and the team were fantastic in helping us pick out a new sofa. It was a big purchase for us and they didn’t rush or pressure us like a lot of other shops we visited. The only point of improvement for me would be their online store doesn’t showcase all of their products or the materials they have available. They do sleepers that come in parts and are built in your basement, if only we had known that prior to going to ikea, we would have bought one from them too! The quality of product is pretty high end but you aren’t paying an extortionate price which is great. Would go back in the future!

billy o'neill

1679869358

From the moment we walked into the store, Stephan G. greeted us with warm smiles and made us feel welcome. He was incredibly helpful and informative, taking the time to listen to our needs and preferences and guiding us through the different options available.What we appreciated most about Stephan G. was their attention to detail and their willingness to go above and beyond to ensure our complete satisfaction. They took the time to answer all of our questions and provided us with all of the information we needed to make an informed decision.In addition, Stephan G. was very knowledgeable about the products they were selling and were able to offer valuable insights and recommendations based on their experience and expertise.Overall, we would highly recommend Stephan G. at the Chesterfield Store downtown Toronto, to anyone looking for a professional who is friendly, knowledgeable, and dedicated to providing excellent customer service. We will definitely be sure to connect with Stephan G. for our future purchases. Thank you to Stephan G. for making our shopping experience at the Chesterfield Store so enjoyable and productive!

batoul ghafari

1676601418

Peter Chaban

1675733476

Excellent service both at the King st store and with the delivery. Thank you Stephan for finding the sofa bed best suited for our narrow staircase.

Roger Y

1674932157

Excellent sales rep. Gary gave lots of information on the various couches they had and gave me some time to think alone. I was able to make an informed purchase on a couch and now happily typing this review while sitting down on it. Would purchase from again in the future.

Gary Carper

1674600647

This afternoon my wife and I purchased a sofa bed from The Chesterfield Shop. The sales representative, Binal Shah, was courteous and extremely helpful to us in coming to a conclusion about which of the many available sizes and models was right for us. She was patient and unhurried and listened to what we were looking for. She made shopping in this store a pleasant experience.

Pauline T

1674078011

Hats off to Gary and the team at the King St. Chesterfield Shop for the beautiful Elran leather sofa we ordered. The price was excellent for all the features we chose including electric lumbar support. It's unusual to have solid leather throughout, as well as a choice of arms and cushions. We'll done!

Anne Morin

1672850030

What a great shopping experience!!!!I went over to your King st location where I was greeted by Gary Morin.Gary was extremely knowledgeable of his product.He took the time to explain the options available to me in the different price ranges and styles.I then returned to the store with my husband later that day again Gary was there for us .He took the time once more to explain to my husband the different options .We choose with his help a great looking sofa bed great .It has been a long time since My husband and I received such AMAZING CUSTOMER SERVICEThank you Gary 😊

Jennifer M

1672692990

Gary was very helpful in helping me choose a sofa for our new office

Nikki Nguyen

1672168523

Worked with Gary and had a great experience, highly recommend. He was very knowledgeable, helpful and respectful, at no point did I feel pressured to buy. We talked about many options and in the end, Gary helped us purchase a sofa chaise that we were happy with and met all of our needs :)

Jim Tushingham

1669739460

Gary was a great help in selecting both the right sofa bed and fabric for our renovation. Lovely to deal with-knowledgeable, courteous and low key-no pushing for a sale.

Peter Mason

1669669328

Excellent service and advice given by Gary M. Helped us find the perfect sofa bed in the size, style and fabric best suiting our needs!

Julia Ricci

1667149526

Derek was very knowledgeable and helpful! We ended up with a modern and comfortable couch. Great service and very happy with our purchase! Thank you!

Rachel Salares

1665940649

Teaching Channel

1665342070

Best place to shop for a couch. I checked the brick, Leon’s, lazyboy , ikea , structube, west elm, eq3 and many other boutique shops. This store has best quality , and the deals are good considering the quality you’re getting. Stephen the store manager was great at listening to my style of what I was looking for and guiding me. They can also change and customize Size, configuration, fabric and colour. Stephen gave me his email and stated in touch to help me. I ultimately ended up buying from a different Chesterfield shop that was much closer to my home but I recommend the store and appreciated Stephen‘s help. Now to wait and see if it comes in the promised timeline 🙃🙂

ilyas khamis

1650909518

My fiancée and I stopped into this store to look at sofa beds and were immediately taken care of by the staff. Gary and Daniela helped us find the perfect option, that just so happened to be in stock, and supported us in getting the promotions that were available on the Chesterfield website. We had the sofa bed delivered literally 2 days later by a professional crew who set it up in minutes. The fact that the sofa is incredibly comfortable is the substance to an amazing customer service experience.

Himmat Kaur

1649014390

Gary was so very helpful! Tons of options here for custom couches

Victor Bederman

1648154137

Purchased a leather sofa from Gary Morin today. Great service, great help from Gary, and great selection

Next Reviews