North York

The Chesterfield Shop – Retail / Head Office / Warehouse / Pick-up

4900 Dufferin St. North York, between Finch and Steeles

Monday – Saturday: 10am – 6pm
Sunday: 11am – 5pm

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Best quality, seating and value in North York

Welcome to The Chesterfield Shop- Toronto’s best selection in seating, quality and value, family owned-and-operated, since 1948!

With 6 iconic locations in the GTA, from downtown to Newmarket, our selection, value and quality are unsurpassed.

Our last-mile White Glove Delivery spans a huge catch-basin from east to west, north to south, including a vast circumference of cottage country. We will assemble and place your new seating, remove the packaging and take your old piece to the curb.

With over 40,000 square feet of beautiful showroom, including a comprehensive Clearance Section (one-of-a-kinds at marked-down pricing), it’s hard to find a bigger selection of contemporary and modern seating under one roof. This location opened in 1975 and has been a part of the North York furniture landscape ever since.

Huge Selection of Leather and Fabric Sofas and More

We focus on a providing our customers with a carefully curated selection of seating from every category, focusing on sofas, sofa-beds, sectionals, chairs, motion furniture, recliners, home theatre, lift chairs and ottomans.

The Chesterfield Shop specializes in City-Size™ Seating, manufactured to sit perfectly- and fit perfectly- into condos, apartments, lofts, basements. If your space feels irregular, the elevator is small, the door frames appear narrow or you are concerned about a tight fit, we will have a solution for you.

Additionally, we offer a complimentary “Check-Measure” program to verify that your seating will fit into your space before you order it- this alleviates the disappointment of a “no-fit!” (Often it’s not the actual room that presents the problem- but the “getting-in.”)

Selection, Value, Customize,

We focus on providing our customers with high quality seating to last for years to come. The Chesterfield Shop encourages you to enjoy an in-store experience when purchasing better seating. Simply looking at an image does not give you the whole picture and our experienced Sales Associates can explain all the options to you.

Why Customers have been choosing us since 1948!

Since our first store opened in 1948, our customers have relied on us for selection, quality and value- and we continue this legacy today. Our Associates, many of whom are designers and decorators, and all with many years of furniture experience, can put together floor plans and assist you with your selection. Check out our reviews to verify this!

We strive to make certain that you have a positive, easy, no-pressure experience while making an informative choice in choosing the best seating to fit your space, price-point, vision- and ultimately – your comfort.

The Chesterfield Shop does its best to deliver all over southwestern Ontario. Tell us where you live- and we’ll come to your door.

We can’t wait to meet you, come by to one of our six locations… or visit us at www.thechesterfieldshop.com / www.facebook.com/thechesterfieldshop / www.instragram.com/thechesterfieldshop

The Chesterfield Shop North York

4.4

Based on 258 reviews

See all reviews Write a review

yee fong

21:20 30 Sep 22

Repeat customers at the chesterfield shop - this time for a small sofa to fit our bedroom. Ted (at the kennedy location) provided very knowledgeable assistance for our very specific needs through the purchase and delivery. Our first couch continues to be in such good condition after nearly 10 years - the quality and comfort is unmatched. We are so happy with the look and style of this new purchase and can’t wait for many more years enjoying it!

Marsha Ely

21:59 28 Sep 22

Shopping with Karen at the Chesterfield Shop in Newmarket was amazing...easy and comfortable! She was knowledgeable, friendly, understood our needs, provided several options, helped us do our homework and did not push the sale. Thank you!

James Durling

01:16 28 Sep 22

Amazing selection of furniture. Dennis was outstanding with helping us choose the right couches and recliner for my in-laws needs. Additionally, the delivery team were so professional!

Alex Hoffman

23:26 18 Sep 22

Terrible quality and service. Ordered Pallister sofa and love seat, total "sale" price over 7K. Expected at least good quality but it doesn't even come close to a brand like Lazy Boy. Within the first few months leather in the back of seat cushions bunched up and creased, damaging the leather (wasn't stretched properly at the factory and poor quality leather - see photos). And the more you use the loveseat, the worse the damage gets. Left motorized sofa seat sunk by a couple of inches only after a couple of months of use. Called service with these issues and was promised a quick resolution - "we will order new foam seat cores, technician will come to install them, will stretch the leather, etc.". It looks like Pallister also uses inferior foam that deforms only after a few months of use. So after almost three months of repeated emails, which are often ignored, phone conversations and promises to expedite I am still waiting for someone to do something. The cores were supposedly shipped in July from Winnipeg but for some reason haven't arrived a month later "we need to call the factory". Everything is still under full parts and labor warranty but can't get anything fixed. Very disappointed with the Chesterfield Shop, I am sure they can do better.UPDATE: After I posted this review Chesterfield Shop contacted me the next day and promised to make things right. Foam seat cores were suddenly available and over the next week the sofa and love seat were repaired and extra foam was added. They also offered compensation. However, the leather started to bunch up again and I am not sure how long these repairs will last. But because in the end they made an honest effort to fix the problem I am changing my rating to 4 stars.

John Colangelo

20:50 18 Sep 22

My Mom purchased a sofa and loveseat from the Dufferin St. location. Our sales professional, David, was amazing!!! He is truly a professional! He was helpful, kind, patient and friendly. We never felt pressured to buy anything. He made the whole process a comfortable experience. We will definitely be recommending David at The Chesterfield Shop to family and friends.

Jay Granofsky

23:30 09 Sep 22

We always look here first. Great quality (mostly made in Canada) and good salespeople (ask for Marty at the North York store). We need a new living room sofa, see you soon!

Abraham Levy

22:40 04 Sep 22

Came to this store to buy a sofa, first of all the variety they have is overwhelming at first, they have every style sofa you can think of, a massive showroom with beautiful pieces!Sales representative Marty was very nice and helpful and over all very patientWe found something that we liked and were able to customize to our colour...etcI highly recommend this store for anyone looking for lots of options!

Matheos B

04:01 31 Aug 22

Gail Bebee

12:11 20 Aug 22

Totally disappointed with product quality and the service. I ordered a chair on Feb 16 2022- expected delivery in June (COVID delays). Put down a 50% deposit. Chair showed up in mid-June and I was charged the remaining cost. However, the chair was shoddily made, and the Chesterfield Shop inspector agreed. They picked up the chair on July 6, and said it would be repaired in 2 weeks. Now it is August 15, and I still do not have the chair that I fully paid for.What is most disturbing are the lies the Chesterfield Shop Service Dept. spins when I phone to find out where my chair is (they do not call me with updates) - oh it's on the next delivery, oh we will pick it up tomorrow and deliver it on Saturday (August 13), oh the truck broke down so we couldn't pick up the chair, I will find out the chair status from the factory and call you by noon on Monday (it's 10 PM and I am still waiting for that call) etc. How difficult can it be to upholster ONE chair properly? I want the chair now or my money back. Chesterfield Shop are you listening?Followup:Chesterfield Shop contacted me immediately after I posted the above review in frustration. The VP Sales apologized for the order mess up and promised to get my order completed as quickly as possible.I posted the complaint on Monday. My chair, now upholstered properly, was delivered on Thursday along with gift cards for dinner at The Keg to compensate for the aggravation my order caused me. I am now a satisfied customer and have raised my rating to 4 stars.

Peter Cook

20:53 17 Aug 22

Olga was very patient with us as we took multiple hours over 2 visits to decide! We’re very happy with our choice.

Eric Myles - Alarm Source

01:16 12 Aug 22

Great store! Huge selection! Ask for Avery. He's a pleasure to deal with and a very personable, professional and knowledgeable sales person.

Michna Schaubel

05:14 26 Jul 22

**UPDATE July 2022We have had our couch now for ~7 months and it is amazing. We get so many compliments on it when we have guests come over. It’s super comfy, very good quality and looks great!I am very impressed with The Chesterfield Shop. It was recommended to me by my sister and I’m so glad she told me about this Canadian made store! Chesterfield has by far the best quality couches compared to any other furniture store. Great customer service and amazing management. We are still waiting for our couch to be delivered but I’m so excited! We will be purchasing from chesterfield shop again once we own a home :)

Deborah Sinnatamby

02:31 18 Jul 22

I had an excellent experience with my purchase as The Chesterfield Shop. Dennis O was my sales rep, he was very knowledgeable of the various products and quality, and very attentive to my questions. He set clear expectations for delivery (6 months) and I was prepared to wait, it worked well for my needs. My sofa ended up coming a month earlier, even with a nearly last-minute fabric change on my part. The delivery men were very capable, polite and respectful of my home, also ahead of schedule which is always great! Best of all, my new Max Home sofa is SO comfortable, well worth the wait. I got to meet Steve and Pam too!

David Mackenzie

16:56 07 Jul 22

RYAN FOSTER, our salesman … delivers the goods!!!Our new powered leather love seat … arrived “earlier” than the projected date!!! We are extremely pleased with the colour we chose - it matches our family room decor! It matches our family room decor to a tee! It’s comfort is “magic”!!!The delivery team was very easy to work with, removed our old couch to the garage and assembled our new couch fairly quickly.Most important … our salesman, RYAN, was extremely helpful in helping us select the couch that provided the options we wanted, all in a very unrushed, relaxed environment. We would HIGHLYRECOMMEND both our salesman, RYAN Foster, and the Chesterfield Shop, for their professional Customer Service and quality products!!!

Ryan Dallas Henry Taylor

19:15 29 Jun 22

Had a fantastic experience with the VP of Sales at this location. Jim was attentive, thoughtful and proactive with respect to my issue. I will be coming back when I need more furniture! Thank you Jim!

Desiree Leuterio

15:23 29 Jun 22

Was looking for a particular kind of seating and had already been to a number of shops in the past month. We went to The Chesterfield Shop (Scarborough), where Olga patiently helped us find the couch that fit our needs. She explained the details, answered our questions, and gave us the confidence that we made the right choice.Everything was done efficiently and like clockwork - bought the couch on Sunday, received a call on Monday to set-up delivery date and time, couch was delivered on Tuesday. Looking forward to hanging out on it today. Thanks for the smooth experience, Olga!

Antonio Clavier

15:21 29 Jun 22

Great furniture for an affordable price.

Robert Travis

18:58 18 Jun 22

Great value, delivery and set up was outstanding. Randy Dorsey was very helpful, considerate and respected my budget which was the reason I bought from the Chesterfield Shop.

Michael Chiovitti

18:04 18 May 22

It's been over a year since I purchased my theatre seats from Walter at the Chesterfield Shop and I've been wanting to leave a review about my experience and never got around to it but I just had to make the time because I can't say enough about how incredible this man was in helping me with my purchase. From my initial phone call when he cleared his schedule and allowed me to go in to see him within 5 minutes of me calling. He was a pleasure to deal with and extremely knowledgeable on all the different theatre seat options and configurations. I could sense his sincerity and genuine nature within minutes of meeting him and made a deal on the spot. The owner of the store, Pam reached out to me within days of my order and gave me her personal number and was like a personal concierge to me throughout the waiting process giving me regular status updates. I was so amazed at the level of service both Pam and Walter provided me with and the quality and function of the seats I purchased that I am looking to make another purchase of the same item for a family member right now. As for the seats themselves they are AMAZING!!! The are fully automatic and adjustable in multiple ways, they light up, have built in cup holders, tray tables and they're so easy to get in and out of - there's no sinking in and feeling like you've fallen and can't get up like some subpar couches and recliners out there. I would highly highly recommend The Chesterfield Shop and the Palliser line of Theatre Chairs!

Caroline Rosenblatt

02:22 28 Apr 22

Wonderful experience, knowledgeable, patient salesman. I highly recommend the Chesterfield Shop

Thao Hoang

02:12 25 Apr 22

The after sales service is great. One of my control for the recliner sofa is broken. We bought this more than 10 years ago. We search everywhere for the replacement, we finally called them, they looked into their record and found our purchase and then the replacement. Thanks

Bev Kyro

20:10 23 Apr 22

Newmarket Ont. with sales rep Karen TwinneyWe really appreciated Karen’s guidance in helping us find the right couch and fabric for our family room. Karen was extremely patient, accommodating and knowledgeable as we made choices. She gave us lots of time and space to make decisions on such a large purchase.

Sandra Nasu

16:35 12 Apr 22

My husband sat on every recliner in the shop. Excellent selection. Olga was patient and so informative.🥇

Daryl Marks

07:25 30 Mar 22

I went to The Chesterfield Shop on Kennedy Road looking for a new rocker/recliner, and was served by Ted. He understood my needs and budget and patiently took me through the store and showed me multiple chairs to choose from. He was knowledgeable, friendly and an absolute pleasure to deal with, and I ended up purchasing an absolutely beautiful chair. Thanks, Ted. You're a Rockstar!Cheers!

C N

16:21 22 Mar 22

Outstanding buying experience from start to finish! We were looking for a replacement leather sofa and loveseat for our family room. We found an excellent selection of Canadian made products and we lucked out with stock on a new model and colour. Loved the personal service and attention from Marty - he gave us great advice with no pressure. Delivery and set up was hands down the best furniture delivery experience we have ever had with any purchase in the past 25 years - very careful, explained the set up, and great customer service to match the buying experience. Thank you Marty and team at Chesterfield Shop Dufferin St 😁

Alicia Jackson

11:36 22 Mar 22

andykap k

23:33 21 Mar 22

I have a comment about one of your sales associates/interior designer. Her name is olga and she work at the Scarborough location. Her service was excellent. She had an answer for my many questions, being a first time couch purchaser. I went to a bunch of stores and she made the choice easy. I will be a returning customer.

Larry Baldachin

13:28 15 Mar 22

After many years of living with an old hand-me-down sofa our family finally decided to throw the old one out (okay, we donated it to a charity) and get a new one. We looked in a number of the high-end stores along King Street East in Toronto but found one that we loved at an excellent price at the Chesterfield Shop on King Street. The staff there were a pleasure to deal with and very accommodating and definitely knew their products well.We were particularly impressed by our Sales Representative Stephan Grill who not only took us through the various models that were available, patiently, but explained the pros and cons of each ... and when it came time to buy, he gave us a great price and we felt valued!While the delivery took longer than we'd like due to a variety of COVID-related supply chain issues, when the time came to deliver the sofa the team at the Chesterfield Shop were amazing - both the scheduling team under my new best friend Maria Passynkova and the men who delivered the sofa to the house and installed for us on time and without any fuss or hassle whatsoever. They even left a little bag of candies for us as a gift from the store to thank us for our business and apologize for the delay.All in all, a great experience in every way possible - highly recommend this business for anybody looking for a great product and great customer service.Thank You! Larry (and Family)

Brian Huber

02:48 06 Mar 22

Nothing wrong with this place. A bit outdated styles for the younger folk. Decent quality for a good price. Recommended for 40 or older

Samantha Schneider

21:50 02 Mar 22

We had a great experience with our couch hunt. Walter was incredibly knowledgeable, helpful, and upfront with all the details we needed. He made the process so easy and stress free. The Chesterfield shop also has so many customization options available that we did not need to go anywhere else. While our couch won't be coming in for a few months due to covid supply shortages, we highly recommend visiting The Chesterfield Shop and seeing Walter.

Yvonne Booth

05:26 25 Feb 22

The only place we found sofabeds that were actually in stock.

J Zweig

01:57 25 Feb 22

Our brand new sectional just arrived last week. We are extremely pleased! It is really comfortable, looks great, is exactly what we ordered, and is of very good quality. It took a loooooong time to come but 1) we were told this in advance, and 2) it's Covid times - we get it. Neither the customer nor the company wants these delays but what are you going to do during these times?You may be paying higher prices here than say The Brick or the like but in the long run it'll be worth it. Again, quality-made but also, the salespeople know their stuff. These are actual chesterfield SALESPEOPLE - not just someone the Brick hired because they needed a job (I don't mean to slam or single out the Brick here, I just mean any similar store and at the Chesterfield Shop both the product and the level of service are simply of higher quality). Most of the salespeople have been there for years and their knowledge shines through.I want to make special mention of Jim, the VP of Sales. We had a couple of issues to deal with along the way and the level of customer service we received from Jim was simply outstanding. He was courteous, generous, attentive and made us as customers feel extremely valued. A++

Norm Ullock

20:44 20 Feb 22

Maryam, took care of us. she was very helpful and has a very good knowledge of her product lines. She is always pleasant and thorough in our dealings with her. She gave us accurate pricing and what option we had for the product we wanted. I would be happy to deal with her in the future

Gary Benjamin

12:33 17 Feb 22

Huge selection at a range of prices. Our sales person was great, showing us options when we needed information, while leaving us alone to test out the comfort before committing to a purchase.

Maged Ghobrial

18:37 16 Feb 22

It's been a great experience shopping at Chesterfiled (Newmarket, ON). One of our friends, who bought from them 3 years ago, recommended it to us. Good quality, fine style and amazing customer service.Karen showed us around, explained the differences, searched for the exact colors and quality grade we want. She has an exceptional knowledge and patience. She made all the process so easy. We will also recommend it to our friends.

Edward J Okopny

14:10 12 Feb 22

As it should be, great selection of couches. Sales rep, Jordan, was very helpful and very friendly, without being pushy. Did not pressure, kept his distance and simply answered questions asked. Gave the impression that he was proud of the company he worked with, which says a lot about the product.

Nazir Alani - DLC

15:37 11 Feb 22

We are repeat customers !We just purchased another piece and Maryam, our sales rep was fantastic.Chesterfield shop has great leather sofas.Their service has always been great and we got our delivery today - and once again very pleasant service.Maryam, thank you once again !

Gary Tile

00:31 08 Feb 22

We are thrilled with our latest purchase from The Chesterfield Shop. The entire process once again exceeded all expectations. The sales staff was helpful, creative and gave us great ideas. The delivery was scheduled immediately and the customer service was very responsive. We received our items on time and exactly as promised and the team was very helpful setting up our room. Highly recommended.

Connor Talbot

23:11 05 Feb 22

Very good 👍 Marty was a great salesman

Alison

20:58 27 Jan 22

At The Chesterfield Shop Jordan and Pam were extremely patient and helpful. I would definitely recommend getting your sofa here! Thanks Jordan and Pam!

Monika Schouten

14:06 25 Jan 22

We have been buying sofas at the Dundas Mississauga location since 1973.great quality and service.Thank you Sandra.

Riyosh Ram

19:45 02 Jan 22

Worked with Ted F on finalizing the couch. Great experience.

Grace Jereos

16:05 28 Dec 21

David was very helpful, knowledgeable and personable. We will definitely buy from him again.

kim burton

13:57 22 Dec 21

What a wonderful experience! We selected our chair and ottoman in August, with friendly and capable assistance from Jordan. Our purchase arrived as promised, on time, no issues, delivered and set up with consideration by Jorge and Jorge. We are delighted, would recommend them highly and will definitely shop with them again. Fair pricing, great selection.

Scott McDowall

01:31 08 Dec 21

I don't often write reviews, but, in this case, an exception is warranted. My wife and I had the fortunate experience of dealing with Avery. His no pressure approach, thorough product knowledge, cander, professionalism and willingness to avail himself to our changing requirements all contributed to an excellent experience. If you are shopping at the Dufferin location, be sure to ask for Avery!!

Davida Petroff

14:18 23 Nov 21

I just ordered a large U-shaped sectional from this location. From the moment I walked into the store, Walter was extremely knowledgeable and patient. He helped me pick out the perfect couch for my family and I can't wait for it to be delivered in the spring. Thank you, Walter!

E Malchevska

05:17 21 Nov 21

We already have 2 items from this store and I can not be happier. The quality is awesome! Your customer support and care is great. Sales people in the store treat their customers exceptionally. Many thanks to the guys who deliver sofas, they are so nice and helpful. They helped me to move old sofa to the basement and replace it with a new one, that was highly appreciated! Thank you, Chesterfield team for your wonderful job!!!

raphaela ramos

18:31 20 Nov 21

Reasonable price and high quality product, we had excellent customer services with Walter the salesperson. Highly recommended.

Myke Hamada

18:30 20 Nov 21

Sales associates are amazing and well informed. Clear explanation about sofas and materials. High quality products and deals

Angela Allen

18:23 15 Nov 21

We could not be happier with our recent purchase from The Chesterfield Shop! We bought a L-shaped sectional and it's the most comfortable piece of furniture we've owned. Sharon not only helped us pick the perfect piece, but also used her design expertise to help us plan out what would fit best in our space and for functionality in our home. We had our couch delivered and they were professional, on time, and set it up exactly where we wanted it. 100% would recommend!

denise mackay

23:19 08 Nov 21

Olga coish was really helpful and informative and friendly

K Waltz

16:25 08 Nov 21

Great low pressure shopping experience, but Randy in Mississauga knew exactly what we needed and had us setup in no time. Also, he respected the opportunity to sleep on our decision before we made the purchase final and managed our expectations for the delivery times. I was reccomended by a friend and recommend shopping here again.

Michelle Milgram

22:17 06 Nov 21

Avery helped me out today. Had a fantastic experience buying my first couch. Very patient, very informative, was willing to answer all of my questions, double checked on super random specific questions I had. Helped find the most outrageous teal colour which is no small feat and I absolutely love it! Spent about 2.5 hours in the shop and Avery gave my mother and I lots of space to discuss our options but was always readily available whenever I had questions and periodically popped in to make sure we didn't have any additional questions.

Keith Burtles

20:20 03 Nov 21

We visited the Chesterfield Shop on Dundas in Mississauga and were very impressed with the selection and quality of sofa sets. The ladies at the front desk were very friendly and courteous. Randy Dorsey assisted us with choosing the right product for our needs. He was very professional and polite and we really appreciated his advice and patience. The Chesterfield Shop is very fortunate to have Randy on their team. Thank you Randy for your help and guidance. Keith & Beulah Burtles

Janine Veinot-Wolch

23:49 31 Oct 21

Joanne Pipito

02:46 30 Oct 21

Amazing service by Olga at the Scarborough location. She gave us our space while we looked around and answered our questions. Love our new sectional. Thanks for the advice Olga, you were right it looks perfect in our family room.

sunil dsouza

00:12 29 Oct 21

Good product 👌

Nancy & Ted Liss

04:21 24 Oct 21

We were looking for a quality recliner that didn't look like a recliner. We went to the Chesterfield Shop, where the sales person, David Zworth, helped us. After determining our needs, he helped us find the perfect chair, without ever feeling pushed or rushed. The recliner was very high quality, with a choice of real leathers at a reasonable price, and made in Canada. Being a custom order, we were told it could be 12 to 16 weeks for delivery. We were pleasantly shocked that it came in just nine weeks. Delivery and setup was efficient, with the box taken away. A great purchase, and a great store to buy from.

Bianca Guarnaccia

16:52 09 Oct 21

Couch shopping was not easy. There are many things to consider and the longevity of the item makes it that much more important to do all the research beforehand. Denis at the Duffern St. location made it easier for us. We thought we wanted a sectional but after speaking to him he showed us the benefits of separate pieces. I'm so glad we purchased from The Chesterfield Shop. Thank you Denis for all your help!

neill rankin

23:16 05 Oct 21

Great couches. My daughter was looking to buy her first couch for her first apartment. It was only chance that we hit a red light on Kennedy and saw the store. I, wrongly, assumed their couches were "old" in style. We saw we liked and she bought her L shaped couch there. There couches and chairs are Made in Canada! She chose the style of arms, legs, length, and fabric. We ahd a mix up at delivery and the longer length of couch couldn't turn the hall bend to go in. We called and for a very reasonable price they seperated the angle part and a few weeks later all was put together on her apartment. This was 3 years ago. It's as comfortable as the first day and is in perfect shape. I think she will have this for amny years to come. When we want another couch we will be back to buy from them. As the salesman said " if they only offer two fabric colour options you know it came of a container". For a little over that kind invest in one to last a very long time. (And keep a few more jobs in Canada.)

Sydney G

14:43 01 Oct 21

I was helped by Walter at the Dufferin location - he was patient, not at all pushy, happy to answer any and all questions, and clearly had a ton of experience and knowledge in what he does. He was realistic about expected delivery times and gave an honest opinion when asked, and was great about explaining customization options and helping me find something that would fit in my smaller space.I would definitely come back to this location in the future and look for Walter, and would happily refer him to friends and family looking to buy a nice couch/chair etc.

Andrew DaCosta

00:29 01 Oct 21

We purchased a sectional and a chair from Gary Morin at the downtown Toronto location.Gary was knowledgeable, patient and took the time to work with us to find the right piece for our room. He was not pushy and was very personable.

Chuan Chen

19:39 26 Sep 21

We had a very good experience. The sale associate was very friendly, knowledgeable, and helpful. We had good experience with chesterfield product from previous purchase.

Patricia Chartier

15:49 04 Sep 21

We just purchased a sofa and two chairs from the Chesterfield Shop on Yonge Street near Davisville. Our salesperson was Allison and she made the experience pleasant and easy. I generally find it very stressful to select fabric and styles. Allison was so patient and offered tremendous guidance, without being remotely pushy. I highly recommend shopping there and asking for Allison when you do.

Margarita Cruz

19:36 31 Aug 21

We went there to see if we can buy a sofa and there was Olga she was very helpful and knowledgeable she knows what she is doing and a gave us advise she was very helpful we ended buying a sofa from there

Stefano Oliverio

23:31 28 Aug 21

It took me a while to find the perfect couch to fit my needs, but I finally did at the chesterfield shop. You are paying a bit more, but for both comfort and quality!Walter was extremely helpful, patient and knowledgeable! Would definitely recommend his service.

Steve Krystal

20:12 23 Aug 21

We love this store, excellent for sofas, huge selection, reasonable prices. Shop with confidence.

Ryan Schriner

22:11 22 Aug 21

We shopped around all over to make sure we purchased the best quality sectional we could find for a reasonable price. We kept leaning towards the chesterfield shop no matter what store we went to. We were happy could purchase from here because the furniture is made locally in Canada and this was important to us. Every time we came in Gary was very helpful and informative, but never too pushy or aggressive to get a sale. The sectional showed up on the date we requested it and was in perfect condition. We will definately go here first for any future furniture needs and would recommend this store to anyone looking for high quality furniture.

Kathy Kent

20:00 18 Aug 21

An excellent experience with Stephan. He went above and beyond in terms of customer service (responding to emails outside of hours, etc.), was fast and knowledgeable and a total pleasure to work with. Will definitely be going back again!

Violet

14:03 07 Aug 21

They were recommended by a friend to me. And I bought a sofabed here back in 2010. I like that it’s custom made and was made in Canada. My sofa is still in very good condition to this day and it was money well spent.The only reason I gave 4-stars was because I was told it would take 4-6 weeks for delivery but by the end of the 6th week, I called to inquire and it sounded like my order was not placed because the person I talked to had a hard time looking for it and when she finally did, she told me that it would take another 2 weeks, no explanations why. (That’s 8 weeks total with no couch to sit on).I have been recommending Chesterfield to my friends and family despite the experience and most of them ended up buying from them too. Another friend I recommended it to just bought her sofa and loveseat today and was told 3 months to delivery, (which reminded me of my experience, hence this review). I sure hope she doesn’t have to wait longer than that.

Vlatko C

01:25 03 Aug 21

Olga was great as she showed us lots of options to fit our needs. She was patient and didn't rush us in our decision to buy a sectional sofa. I highly recommend you ask for Olga at the Scarborough location.

Andres Robledo (Pipe)

23:38 31 Jul 21

Michael Braiden

17:06 30 Jul 21

We met Denis Thomson over a year ago when looking to furnish our new townhouse. The home is a bungalow with 14 foot ceilings so open concept was pretty obvious. We had a few ideas and some rough estimates of area size we needed to complete.. Denis was so knowledgeable and friendly. He started with some basic questions about style , comfort, usage. Also talked about quality and value. The whole experience was excellent including very capable delivery team. There was a minor stain on the sectional picked up in transit and was looked after by another very professional individual promptly.We bought a number of pieces including a sofa bed, sectional's, occasional (2) leather chairs, ottoman and coffee table. Quality pieces at very competitive prices. Thanks again Denis

Est Serota

19:03 29 Jul 21

Good selection. Friendly and knowledgeable staff.

Shahjeb Selim

18:25 28 Jul 21

Product is great as always. But wasn’t happy with the customer service and delivery from this location.

Jan Goodwin

19:34 27 Jul 21

Just bought a couch today. Dealing with David, our salesperson, made the decision easy and painless. Excellent quality product, terrific showroom, superb service.

Barbara Lord

19:04 27 Jul 21

Delighted to see this great business in the new King Street East location! Capable and kindly Stephan assisted us. He has joined this location with a lengthy background in furniture sales. With each phase of the selection process, Stephan answered our questions, addressed our concerns and encouraged us to take the time we needed to feel comfortable with our choices. Gary, veteran staffer from their Yonge Street location and Debra, their knowledgeable designer and manager, also have a wealth of experience. In 2022 we will have been purchasing from this business for fifty years; we have bought at least twelve pieces of furniture over the years and have always been happy with the styling, comfort and sturdiness of our purchases. The company stands by its products. Congratulations on your new location, Chesterfield Shop!

Farai Maunze

17:05 21 Jul 21

Charles Kirkham

22:28 18 Jul 21

I haven't bought here yet. Currently looking for furniture and have visited many stores. From a shopping experience? These guys were great 👍. Did not hover. Answered questions professionally with our interests in mind. Saw their ad in the Toronto Star and decided to try them out. If they have what I decide I want I will buy here!

Arif Khan

18:45 18 Jul 21

We had a stress-free experience at the Dufferin location while shopping for a sofa and accent chairs. Our sales person Marty was very knowledgeable and patient throughout the process. Thank you and see you soon!

Tannia Belvedere

22:37 17 Jul 21

Great amazing service at Newmarket location.

LENA F

01:30 14 Jul 21

Pricey

Gina Bissember

20:16 06 Jul 21

We went in on a Saturday with some ideas but not sure if we’d find anything. Olga was a wonderful help. She listened to what we were looking for and gave some great suggestions. She took the time to explained things. It was delivered the following Wednesday. Great costumer services and great selection too.

Peter Chan

14:39 06 Jul 21

I had a pleasant experience shopping at the Scarborough location last weekend. Good selections and prices are reasonable. Natasha was very approachable and helpful. She was quick to respond to my questions after I have placed my order. Looking forward to the arrival of my new sofa!

Ragunathan Mahesu

18:24 03 Jul 21

Ian Ng

02:52 28 Jun 21

Had a great experience shopping here. The couches are sturdy, customizable and comfortable. Olga (the salesperson) was very knoweldgeable and showed us the sectionals and sofas that suited our needs. She even responded to my questions during off hours with her personal cell! Would certainly recommend adding this to your list of places when shopping for your couch!

Deborah Finlayson

05:04 24 Jun 21

So happy the store is open again! Salesperson Vanessa was so friendly and helpful with purchase of a recliner. I’ve been waiting for months to replace my old one and Vanessa helped me find exactly what I was looking for — a swivel rocker that not only reclines, but has a heated lumbar support 🤗. I even got to choose the perfect fabric from a huge variety of samples. Very happy with friendly and knowledgeable service from Vanessa at the midtown store, and highly recommend her!

Levon Sakaloglu

16:40 21 Jun 21

Donna Massel

20:43 19 Jun 21

If have purchased 5 times with Ted. Couches and a chair. It is my automatic place to go. The service is awesome and the quality of products terrific. The delivery people are very professional. One of my sofas had to be taken apart to fit down my basement stairs. They did it confidentially and without complaint. Chesterfield Shop and Ted do a great job.

Oren Shemesh

17:43 05 Jun 21

I have purchased personally at least 8 couches from the Chesterfield. With all of my family, we've purchased probably over 100. Every couch and experience is better than the previous.Maryam was our sales rep on our last order. She was wonderfully helpful and patient. She showed us tens of couches virtually and spent hours with us on the phone to finally find us the perfect fit.Yes, the product is expensive but anything worth something is. I have colleagues than are still using couches they purchased over 40 years ago. I can personally attest to having a brand new looking couch 10 years after my original purchase.This is the place to go for a properly made couch. Maryam is the rep to talk to for an outstanding experience.

Megan Whitney

16:53 04 Jun 21

Sandra was so helpful and patient as we figured out what sectional and ottoman best fit our needs. She was knowledgeable and friendly. Excellent customer service. Can't wait to get our new couch!

Gilbert P.

22:28 02 Jun 21

Elaine “Liverbirds711” Hall

19:29 02 Jun 21

I am so happy. I finally received my lovely leather sofa and chair. The high quality materials used along with attention to detail in workmanship is what makes your products stand out from the rest. The delivery fellas where professional and friendly and did a fabulous job setting everything up. Thank you again!

Kay Glo

01:31 31 May 21

I had a wonderful experience with Vanessa.She went above and beyond to find me the perfect sofa bed.It was a pleasure dealing with her and the variety was amazing.Even through zoom it was very easy to choose.I have bought quite a few sofas from Chesterfield Shop and will continue to do so.Thank youAgainKaren

Rosa Dragonetti

22:28 25 May 21

Sandra is an amazing sales person. She understood our needs and made valuable suggestions. Super friendly and professional. Always accommodating. We are thrilled with our sectional - it's super high quality, comfortable and looks amazing in our home. Would highly recommend furniture at Chesterfield Shop

Monica Mula

17:46 19 May 21

I had the absolute best experience working with Maryam at the Chesterfield Shop! She went above and beyond, showing me multiple sofa and fabric options via FaceTime from the showroom. I am so happy with my purchase, the delivery process was seamless, and they even sent candy to thank me for my purchase!! I recommend this store to everyone now!

Erica Cardone

23:33 11 May 21

I really enjoyed my experience at the Chesterfield shop! Salwa provided excellent customer service to us and was very kind and friendly. She gave us great advice when we were deciding on a colour for our ottoman and showed us many examples. I would highly recommend others to go to the Chesterfield shop, it is a place that we trust.

Betty Vavougios

22:34 08 May 21

Thank you Olga for the great service! Extremely helpful with great ideas.

Michael Katz

15:13 05 May 21

I'm updating my review to 5 stars from 2 stars. Originally I was really disappointed about the extended warranties and manufacturer warranty of a leather recliner sofa we bought, since they didn't want to cover repair of a stitch that came loose soon after we bought the unit. Hence the 2 stars. But after hearing they won't cover the repair, I contacted The Chesterfield Shop and the are going to repair it as part of their warranty. They do have great customer service. I would personally discourage buying the extended 5 year warranty from Zucorahome as it seems to be inferior to the standard warranty that Chesterfield offers. Below is part of my original review. We bought our leather powersofa in Sept 2019, and the stitching is starting to come loose. I contaced Zucorahome company, which offered the 5 year protection plan that we had purchased for our sofa through The Chesterfield Shop. After sending them the picture, they pointed out that their plan exclusions do not cover seam separation. I then contacted Elran Furniture, which is the manufacturing company of the sofa. Even though they have a 2 year warranty on the leather, they do not cover the seams or stitching repairs. What kind of a warranty is that, and why do their seams come loose (we use the sofa infrequently, and barely ever used the reclining function so the sofa doesn't get excessive use at all) Again, I would give The Chesterfield Shop 5 stars for their service, but beware if your furniture doesn't hold up, the external warranties don't cover what I would consider a manufacturing defect (since the seams should not come loose after 1one and a half years with very little use)

C M

13:48 28 Apr 21

Salwa from the Mississauga branch was a pleasure to deal with. She zoned in on exactly what I was looking for and I chose a couch in under 30 minutes. Plenty of selection to choose from and Salwa was extremely knowledgeable and explained all options well.

Paul Stokes

20:22 25 Apr 21

Met with Salwa at the Chesterfield Shop Mississauga today in an arranged appointment to follow up and purchase a sofa we had looked at. Salwa was amazing - so knowledgable and helpful through the process. Thank you for your help and steering us to make the right decision!

Niusha Farrahi

01:14 24 Apr 21

A great service and product !Friendly staff and managementHigh quality products and fair priceMaryam was really knowledgeable and helpfulShe helped us with the answer of all our questionsA nice choice and a great experienceDelivery was really fast and on timeThanks to Chesterfield shop for their magnificentService and product , job well done !Cheers

James Antflick

19:36 23 Apr 21

Olga made us feel at home, and helped us a lot with our purchases at the Dufferin store.

meghan robertson

17:40 17 Apr 21

Maryam made the virtual furniture shopping experience (using FaceTime/texts) easy. She provided the perfect blend of professional knowledge with recommendations that showed she had listened carefully to my thoughts and preferences. She presented great options and I would work with her again - a skilled sales advisor.

Adam Sone

17:37 16 Apr 21

Taylor Reynolds

13:37 14 Apr 21

Vanessa from the Chester Field Shop Dufferin location was so helpful! We purchased our first investment couch (not to mention virtually given store closures due to Covid) and she made the entire process so easy and enjoyable! She provided us with a zoom tour to show us all our swatch options, ensured our needs were met (mailing us physical swatches) and responded to all of our inquiries in a timely manner. Would definitely recommend purchasing with them! Thanks you, Vanessa!

Claudia A

21:13 13 Apr 21

This place deserves TEN stars! We just came back from a private consultation and it was fantastic. The selection, quality and price is incredible. We saw Olga and she was such a joy to deal with. She's knowledgable, bubbly and professional and she was able to steer us in the right direction. This has been the best furniture experience I have ever had and the easiest furniture purchase my husband and I have ever made. We also loved the fact that most of the product there is Canadian made so it's even easier to shop domestic and support local businesses. We will definitely be back.

Shelley Stone

15:11 09 Apr 21

I would like to thank Marty for all his help in assisting me to pick out a sofa and love seat. He was very professional and attentive to helping me choose. He measured it out so I knew it would fit in my living room. Marty was very patient with me and I appreciated it. I would recommend Marty and the Chesterfield Shop.

Reid Berman

14:57 08 Apr 21

I recently bought a couch from the Dufferin location of the Chesterfield Shop and the experience was fantastic. There was a huge range of models to look at and choose from, along with an array of fabrics for each one.The staff were all extremely friendly and helpful. A sales associate named Avery worked with me for over an hour to find a size and colour that perfectly fit my living room.I would definitely recommend the shop to anyone in need of a couch, recliner, etc.

Diana Mohabeer

00:28 07 Apr 21

Very beautiful furniture

Yuri Vachenko

18:29 29 Mar 21

Nice, but pretty expensive!

A B

19:28 12 Mar 21

Salwa was so helpful and professional in every way. This is our second time purchasing a sofa from The Chesterfield Shop, MIssissauga. Great quality and very easy to customize.

Serena Gandhi

21:17 05 Mar 21

Sandra was an extremely helpful sales associate. She helped us find a sofa that fit exactly what we wanted, and was super quick in getting back to us with pricing and specifications. Her customer service is amazing, she came all the way to a different store to help us out. Thank you for all your help, Sandra!

Danny Marandola

21:39 01 Mar 21

Sales staff and the product and the price all excellent. The delivery people who installed the couch where beyond exceptional. They were courteous, conscientious and extremely careful with the furniture in my home. I would recommend the Chesterfield shop to anybody

Sheila Chadha

21:44 24 Feb 21

We moved into a new place and we were looking for a leather chaise sofa. Looked at numerous websites (including Article, CB2 and EQ3), but wanted to get something from a smaller local store or local Toronto chain. Looked around and decided since I had seen the Toronto Eglinton location before for the Chesterfield store, I would try calling them. They were closed but the Dufferin location was open. My experience from start to scratch with them was wonderful. With COVID restrictions in place I was not able to go into the store, but the store was able to do virtual appointments. From my first call with them they were very professional and through. They asked for measurements and made suggestion based on a floor map I provided of the room. Unfortunately I am extremely indecisive and they patiently allowed me to take my time (over the course of 4-6 weeks) to make a decision. They provided pictures, costs, leather types and colours whenever I requested it. They had 4 virtual appointments with me and numerous messages back and forth. Picking a couch without trying it (especially a pricier one) is always a gamble but Maryam (who helped us through the process) tried to make it as easy as possible. She was amazing and is an asset to the store. The actual couch will be delivered in April since it takes the maker 12-14 weeks to make and deliver the custom sofa color we requested. But I wanted to still provide a review for the customer service piece of it which has been amazing so far. If you are in the market for a sofa definitely try them. Once I get the sofa will provide an update to this review (fingers crossed it lives up to expectations!).

David Adams

19:51 21 Feb 21

I have had the privilege of shopping at the Chesterfield Shop in North York. My experience was rewarding and satisfactory. There is a huge selection to choose from, high quality with reasonable prices. Olga was my sale person who is also an interior designer. Olga was professional and extremely helpful. I left the store very happy with my purchase. I would strongly recommend shopping at the Chesterfield Shop.

Jonathan Sherman

20:11 20 Feb 21

Amazing experience as a first-time homeowner. The process was easy and painless, and prices were fair. I’ll be back!

Kathy DeMan

15:09 19 Feb 21

My recent experience at the Chesterfield shop during the pandemic was exceptional. Sandra quickly searched the store inventory for a chair that we needed to match our existing decor. She quickly found several options we discussed over email and she booked a private viewing for me to select the furniture. The pandemic has created obstacles we have rarely seen in our lives and Sandra’s attention to detail in both chair selection and my personal comfort and safety while visiting the store was appreciated. We have bought from this store before and will continue to make it our preferred stop when shopping for our home. Sandra was just great !

Ken Paquet

01:25 19 Feb 21

Sandra Broglio provided the best service we could have asked for ! We bought a Pinnacle custom leather sectional and after finalizing our material and colour, we placed our order. However, 6 weeks later we decided to add a major feature but thought it was way too late!...NO WAY, Sandra and the Chesterfield Shop made it happen! we got exactly what we wanted along with friendly professional service. You cant go wrong with that kind of service and don't forget quality furniture ! THANKS AGAIN SANDRA and Team!

Jenna Clark

18:06 17 Feb 21

Very happy with our purchase! We bought a large sectional (with Olga's lovely help) - delivery was earlier than anticipated, the sectional is beautiful and very high quality, delivery was professional and efficient. Olga worked with us to make the purchase completely by telephone and with exchange of pictures by email, and the process worked very well! We purchased from The Chesterfield Shop because our old sectional literally fell apart... while our sofa and love seat, purchased over 20 years ago from The Chesterfield Shop, are still in mint condition.

Daniel Gold

02:13 03 Feb 21

A perfect shopping experience from top to bottom. Ended up with an ottoman I think I’ll have the rest of my life. Well priced, well organized, high quality materials, knowledgeable staff. This family run store is a Toronto staple for a reason. Look no further!

Vivian Lee

21:11 01 Feb 21

Great experience at the store! Olga was our personal design specialist, and she was amazing! She not only was honest and forthcoming with the products, she helped us find the perfect sofa for us! She was not pushy, nor did she try to upsell us. Could not have asked for a better experience!

Jonathan Weitz

00:06 21 Jan 21

Outstanding service and a great selection! Staff were very kind and extremely knowledgeable. High quality and very fair prices.

Joseph Friedlich

12:38 14 Dec 20

A gem amongst the furniture world. Extremely knowledgable and friendly staff willing to go the extra distance to ensure that not only do you choose the product that is right for you but that you are completely satisfied. It is always our first stop when comfortable seating is needed.

02:41 12 Dec 20

14:47 22 Nov 20

04:37 23 Oct 20

23:29 15 Oct 20

Huge selection of sofas. Profesional sales person. Easy transaction and piece of mind delivery. Price was great too. Thank you.

Elena Giudici

01:52 14 Oct 20

Visited The showroom in August and was met by Dennis who was very helpful but not pushy, went back a week later to order and he remembered me and we proceeded to finalize the order , with an eta of 4-6 weeks , but 2 weeks later I got the call that my sofa was in ready to be delivered! These days nothing comes early ! The delivery crew and installers were great! Very professional and diligent! Can’t say enough of how much I luv my leather palisades sofa! So many compliments! Thanks Dennis and your staff!

Oksana Kozlova

17:55 12 Oct 20

Nima Akhbari

08:54 03 Oct 20

Good stuff

Michael Gardner

22:23 02 Sep 20

Brooke Segal

14:53 18 Aug 20

Chesterfield Shop has been amazing to work with and has been so fair. I went there in June to purchase a sectional sofa. They had a great selection and Salwa from the Mississauga location helped us pick out and customize our sofa. I wasn't sure it would fit in our space so they sent someone out to take measurements to confirm that it would. Unfortunately, we ended up moving kind of suddenly. I thought our new entryway was more spacious so I didn't think to have them come out to measure the new space. However, on the day of delivery they found they couldn't fit the sofa up our new stairway. They took it back to the warehouse and someone from the main office called me within minutes. They were SO kind and fair about it, and allowed me to put the deposit I had put down on the original sofa towards selecting a new one. I went back to the Dundas store, where Salwa helped me again. She is very helpful and knowledgeable. She helped me choose a new sofa that we were sure would fit through our space. Thank you so much Chesterfield Shop and Salwa!

Lynda Levenstein

21:09 25 Jul 20

Wonderful Service. Selected beautiful sectional with Avery. Spend 2 hours with us and never made us feel rushed. Very excited to receive custom made sectional and ottoman in 6 weeks.

Maxim Khasiev

19:11 14 Jul 20

Jerry Mendlowitz

18:32 13 Jul 20

Great place to shop and friendly excellent service

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