North York

Exterior photo of North York furniture store

The Chesterfield Shop – Retail / Head Office / Warehouse / Pick-up

4900 Dufferin St. North York, between Finch and Steeles

Monday – Saturday: 10am – 6pm
Sunday: 11am – 5pm

Best quality, seating and value in North York

Huge Selection of Leather and Fabric Sofas and More

We focus on a providing our customers with a carefully curated selection of seating from every category, focusing on sofas, sofa-beds, sectionals, chairs, motion furniture, recliners, home theatre, lift chairs and ottomans.

The Chesterfield Shop specializes in City-Size™ Seating, manufactured to sit perfectly- and fit perfectly- into condos, apartments, lofts, basements. If your space feels irregular, the elevator is small, the door frames appear narrow or you are concerned about a tight fit, we will have a solution for you.

Additionally, we offer a complimentary “Check-Measure” program to verify that your seating will fit into your space before you order it- this alleviates the disappointment of a “no-fit!” (Often it’s not the actual room that presents the problem- but the “getting-in.”)

Selection, Value, Customize,

We focus on providing our customers with high quality seating to last for years to come. The Chesterfield Shop encourages you to enjoy an in-store experience when purchasing better seating. Simply looking at an image does not give you the whole picture and our experienced Sales Associates can explain all the options to you.

Why Customers Choose Us - Mississauga

Why Customers have been choosing us since 1948!

Since our first store opened in 1948, our customers have relied on us for selection, quality and value- and we continue this legacy today. Our Associates, many of whom are designers and decorators, and all with many years of furniture experience, can put together floor plans and assist you with your selection. Check out our reviews to verify this!

We strive to make certain that you have a positive, easy, no-pressure experience while making an informative choice in choosing the best seating to fit your space, price-point, vision- and ultimately – your comfort.

The Chesterfield Shop does its best to deliver all over southwestern Ontario. Tell us where you live- and we’ll come to your door.

We can’t wait to meet you, come by to one of our six locations… or visit us at www.thechesterfieldshop.com / www.facebook.com/thechesterfieldshop / www.instragram.com/thechesterfieldshop
Jill Matlow
Jill Matlow
00:05 03 Feb 23
We are just thrilled with our cozy sectional from The Chesterfield Shop! Avery at the North York/Newmarket location was super helpful, he understand exactly what we were looking for and knew he stuff with tons of industry knowledge! The delivery was flawless and we are enjoying our comfy cozy time with the family on this couch! Thank you so very much!
Vance Sider
Vance Sider
20:07 24 Jan 23
We were very pleased with the assistance and service we received from our sales rep, Sandra B. She was attentive, responsive, but not pushy. Prices were very competitive. We are excited to get our new furniture.
Jade Gould
Jade Gould
19:37 16 Jan 23
I had an excellent experience with my purchase as The Chesterfield Shop. Jordan G was my sales rep, he was very informed of the various products that the store held and quality of each item. He took his time to discuss what my needs were and how he could fit the right item into my home. Jordan was very helpful and attentive when it came to answering my questions about all sofa items. Jordan was helpful and kind. I am very thankful for my experience with him as I normally get frustrated, but he took his time explaining things to me slowly. Thanks Jordan!
Kathryn Green
Kathryn Green
13:21 10 Jan 23
When we were looking for a sofa at the Mississauga location of The Chesterfield Shop, we received excellent attention from Sandra Broglio, Sales Professional. We are very pleased with the sofa that Sandra helped us choose and were happy that we received it one month earlier than expected. Sandra provided great advice where we were making a fabric selection and we are pleased with the choice. The sofa is very comfortable and well made (made in Canada). When we recently returned to the Chesterfield Shop to purchase an armchair, Sandra welcomed us back and immediately found the fabric sample from our sofa to match up with a chair. She is an exceptional sales person who is very people focused and her suggestions are given in a very friendly way. Sandra has a great “eye” for what works and her sense of humour makes buying furniture from the Chesterfield Shop more relaxing. Our chair is a perfect accent to our sofa. We are happy to recommend The Chesterfield Shop and especially their excellent sales professional, Sandra Broglio.
Vanna Truong
Vanna Truong
17:49 04 Jan 23
Jerry Burmania
Jerry Burmania
17:29 04 Jan 23
Our shopping experience with Darya was truly a pleasure. She looked after our requests and needs. Service is exceptional!
Vanda Greto
Vanda Greto
18:25 29 Dec 22
Darya was amazing ! She went over and beyond what you would expect from a salesperson! She was extremely helpful and honest making me feel comfortable with my purchase! I highly recommend Chesterfield shop and ask for Darya!
Digital Revolution
Digital Revolution
22:22 27 Dec 22
Naomi Lipner
Naomi Lipner
14:50 02 Dec 22
Courteous, patient, empathetic service by Darya in choosing and purchasing sofa, loveseat and recliner. Very pleasant experience.
Lawrence Lander
Lawrence Lander
19:53 27 Nov 22
We are long time Chesterfield Shop customers. A few weeks ago we decided to replace our leather sofa that lasted at least 15 years. We went to the Dufferin Street store and we were warmly but genuinely welcomed by Darya. We explained what we were looking for and the price range and Darya showed us a wonderful deal on a great sofa with recliners. The price was a bit more than we wanted to spend but it was a great deal. We were impressed by the appearance and quality and to protect the investment we purchased the extended warranty. Delivered was made as scheduled and we love our new Chesterfield.
Nadia C
Nadia C
16:47 25 Nov 22
Had a wonderful experience at this location. Sales associate DARYA was very patient and helpful and did her best to get me the best deal.
Joe A
Joe A
15:09 17 Nov 22
Jordan Switzer
Jordan Switzer
19:52 13 Nov 22
Visited The Chesterfield Shop today to look for new couches. I was greeted by Darya who took the time to show us around the showroom and look at various options. Darya was friendly and patient as my wife and I tested various options. It was really refreshing to see a sales rep. who did not apply any high pressure sales tactics and was not pushy at all. I would highly recommend visiting this location and asking for Darya.
Margaret McConkey
Margaret McConkey
16:02 29 Oct 22
David was very helpful and professional. He found us exactly what we needed for our new family room
Brian Taub
Brian Taub
00:50 24 Oct 22
Dennis was fantastic to deal with. His knowledge is only complimented by his huge personality. I feel like it was meant to be….,
Nicolas Kramsky
Nicolas Kramsky
20:45 15 Oct 22
Karen Twinney, at the Newmarket store has been very helpful and professional in the selection of our sofa and love seat.Nicolas Kramsky
yee fong
yee fong
21:20 30 Sep 22
Repeat customers at the chesterfield shop - this time for a small sofa to fit our bedroom. Ted (at the kennedy location) provided very knowledgeable assistance for our very specific needs through the purchase and delivery. Our first couch continues to be in such good condition after nearly 10 years - the quality and comfort is unmatched. We are so happy with the look and style of this new purchase and can’t wait for many more years enjoying it!
Marsha Ely
Marsha Ely
21:59 28 Sep 22
Shopping with Karen at the Chesterfield Shop in Newmarket was amazing...easy and comfortable! She was knowledgeable, friendly, understood our needs, provided several options, helped us do our homework and did not push the sale. Thank you!
James Durling
James Durling
01:16 28 Sep 22
Amazing selection of furniture. Dennis was outstanding with helping us choose the right couches and recliner for my in-laws needs. Additionally, the delivery team were so professional!
Alex H
Alex H
23:26 18 Sep 22
Terrible quality and service. Ordered Pallister sofa and love seat, total "sale" price over 7K. Expected at least good quality but it doesn't even come close to a brand like Lazy Boy. Within the first few months leather in the back of seat cushions bunched up and creased, damaging the leather (wasn't stretched properly at the factory and poor quality leather - see photos). And the more you use the loveseat, the worse the damage gets. Left motorized sofa seat sunk by a couple of inches only after a couple of months of use. Called service with these issues and was promised a quick resolution - "we will order new foam seat cores, technician will come to install them, will stretch the leather, etc.". It looks like Pallister also uses inferior foam that deforms only after a few months of use. So after almost three months of repeated emails, which are often ignored, phone conversations and promises to expedite I am still waiting for someone to do something. The cores were supposedly shipped in July from Winnipeg but for some reason haven't arrived a month later "we need to call the factory". Everything is still under full parts and labor warranty but can't get anything fixed. Very disappointed with the Chesterfield Shop, I am sure they can do better.UPDATE: After I posted this review Chesterfield Shop contacted me the next day and promised to make things right. Foam seat cores were suddenly available and over the next week the sofa and love seat were repaired and extra foam was added. They also offered compensation. However, the leather started to bunch up again and I am not sure how long these repairs will last. But because in the end they made an honest effort to fix the problem I am changing my rating to 4 stars.
John Colangelo
John Colangelo
20:50 18 Sep 22
My Mom purchased a sofa and loveseat from the Dufferin St. location. Our sales professional, David, was amazing!!! He is truly a professional! He was helpful, kind, patient and friendly. We never felt pressured to buy anything. He made the whole process a comfortable experience. We will definitely be recommending David at The Chesterfield Shop to family and friends.
Jay Granofsky
Jay Granofsky
23:30 09 Sep 22
We always look here first. Great quality (mostly made in Canada) and good salespeople (ask for Marty at the North York store). We need a new living room sofa, see you soon!
Abraham Levy
Abraham Levy
22:40 04 Sep 22
Came to this store to buy a sofa, first of all the variety they have is overwhelming at first, they have every style sofa you can think of, a massive showroom with beautiful pieces!Sales representative Marty was very nice and helpful and over all very patientWe found something that we liked and were able to customize to our colour...etcI highly recommend this store for anyone looking for lots of options!
Eli Zogo
Eli Zogo
04:01 31 Aug 22
Gail Bebee
Gail Bebee
12:11 20 Aug 22
Totally disappointed with product quality and the service. I ordered a chair on Feb 16 2022- expected delivery in June (COVID delays). Put down a 50% deposit. Chair showed up in mid-June and I was charged the remaining cost. However, the chair was shoddily made, and the Chesterfield Shop inspector agreed. They picked up the chair on July 6, and said it would be repaired in 2 weeks. Now it is August 15, and I still do not have the chair that I fully paid for.What is most disturbing are the lies the Chesterfield Shop Service Dept. spins when I phone to find out where my chair is (they do not call me with updates) - oh it's on the next delivery, oh we will pick it up tomorrow and deliver it on Saturday (August 13), oh the truck broke down so we couldn't pick up the chair, I will find out the chair status from the factory and call you by noon on Monday (it's 10 PM and I am still waiting for that call) etc. How difficult can it be to upholster ONE chair properly? I want the chair now or my money back. Chesterfield Shop are you listening?Followup:Chesterfield Shop contacted me immediately after I posted the above review in frustration. The VP Sales apologized for the order mess up and promised to get my order completed as quickly as possible.I posted the complaint on Monday. My chair, now upholstered properly, was delivered on Thursday along with gift cards for dinner at The Keg to compensate for the aggravation my order caused me. I am now a satisfied customer and have raised my rating to 4 stars.
Peter Cook
Peter Cook
20:53 17 Aug 22
Olga was very patient with us as we took multiple hours over 2 visits to decide! We’re very happy with our choice.
Great store! Huge selection! Ask for Avery. He's a pleasure to deal with and a very personable, professional and knowledgeable sales person.
Michna Schaubel
Michna Schaubel
05:14 26 Jul 22
**UPDATE July 2022We have had our couch now for ~7 months and it is amazing. We get so many compliments on it when we have guests come over. It’s super comfy, very good quality and looks great!I am very impressed with The Chesterfield Shop. It was recommended to me by my sister and I’m so glad she told me about this Canadian made store! Chesterfield has by far the best quality couches compared to any other furniture store. Great customer service and amazing management. We are still waiting for our couch to be delivered but I’m so excited! We will be purchasing from chesterfield shop again once we own a home :)
Deborah Sinnatamby
Deborah Sinnatamby
02:31 18 Jul 22
I had an excellent experience with my purchase as The Chesterfield Shop. Dennis O was my sales rep, he was very knowledgeable of the various products and quality, and very attentive to my questions. He set clear expectations for delivery (6 months) and I was prepared to wait, it worked well for my needs. My sofa ended up coming a month earlier, even with a nearly last-minute fabric change on my part. The delivery men were very capable, polite and respectful of my home, also ahead of schedule which is always great! Best of all, my new Max Home sofa is SO comfortable, well worth the wait. I got to meet Steve and Pam too!
David Mackenzie
David Mackenzie
16:56 07 Jul 22
RYAN FOSTER, our salesman … delivers the goods!!!Our new powered leather love seat … arrived “earlier” than the projected date!!! We are extremely pleased with the colour we chose - it matches our family room decor! It matches our family room decor to a tee! It’s comfort is “magic”!!!The delivery team was very easy to work with, removed our old couch to the garage and assembled our new couch fairly quickly.Most important … our salesman, RYAN, was extremely helpful in helping us select the couch that provided the options we wanted, all in a very unrushed, relaxed environment. We would HIGHLYRECOMMEND both our salesman, RYAN Foster, and the Chesterfield Shop, for their professional Customer Service and quality products!!!
Had a fantastic experience with the VP of Sales at this location. Jim was attentive, thoughtful and proactive with respect to my issue. I will be coming back when I need more furniture! Thank you Jim!
Desiree Leuterio
Desiree Leuterio
15:23 29 Jun 22
Was looking for a particular kind of seating and had already been to a number of shops in the past month. We went to The Chesterfield Shop (Scarborough), where Olga patiently helped us find the couch that fit our needs. She explained the details, answered our questions, and gave us the confidence that we made the right choice.Everything was done efficiently and like clockwork - bought the couch on Sunday, received a call on Monday to set-up delivery date and time, couch was delivered on Tuesday. Looking forward to hanging out on it today. Thanks for the smooth experience, Olga!
Antonio Clavier
Antonio Clavier
15:21 29 Jun 22
Great furniture for an affordable price.
Robert Travis
Robert Travis
18:58 18 Jun 22
Great value, delivery and set up was outstanding. Randy Dorsey was very helpful, considerate and respected my budget which was the reason I bought from the Chesterfield Shop.
Michael Chiovitti
Michael Chiovitti
18:04 18 May 22
It's been over a year since I purchased my theatre seats from Walter at the Chesterfield Shop and I've been wanting to leave a review about my experience and never got around to it but I just had to make the time because I can't say enough about how incredible this man was in helping me with my purchase. From my initial phone call when he cleared his schedule and allowed me to go in to see him within 5 minutes of me calling. He was a pleasure to deal with and extremely knowledgeable on all the different theatre seat options and configurations. I could sense his sincerity and genuine nature within minutes of meeting him and made a deal on the spot. The owner of the store, Pam reached out to me within days of my order and gave me her personal number and was like a personal concierge to me throughout the waiting process giving me regular status updates. I was so amazed at the level of service both Pam and Walter provided me with and the quality and function of the seats I purchased that I am looking to make another purchase of the same item for a family member right now. As for the seats themselves they are AMAZING!!! The are fully automatic and adjustable in multiple ways, they light up, have built in cup holders, tray tables and they're so easy to get in and out of - there's no sinking in and feeling like you've fallen and can't get up like some subpar couches and recliners out there. I would highly highly recommend The Chesterfield Shop and the Palliser line of Theatre Chairs!
Caroline Rosenblatt
Caroline Rosenblatt
02:22 28 Apr 22
Wonderful experience, knowledgeable, patient salesman. I highly recommend the Chesterfield Shop
Thao Hoang
Thao Hoang
02:12 25 Apr 22
The after sales service is great. One of my control for the recliner sofa is broken. We bought this more than 10 years ago. We search everywhere for the replacement, we finally called them, they looked into their record and found our purchase and then the replacement. Thanks
Bev Kyro
Bev Kyro
20:10 23 Apr 22
Newmarket Ont. with sales rep Karen TwinneyWe really appreciated Karen’s guidance in helping us find the right couch and fabric for our family room. Karen was extremely patient, accommodating and knowledgeable as we made choices. She gave us lots of time and space to make decisions on such a large purchase.
Sandra Nasu
Sandra Nasu
16:35 12 Apr 22
My husband sat on every recliner in the shop. Excellent selection. Olga was patient and so informative.🥇
Daryl Marks
Daryl Marks
07:25 30 Mar 22
I went to The Chesterfield Shop on Kennedy Road looking for a new rocker/recliner, and was served by Ted. He understood my needs and budget and patiently took me through the store and showed me multiple chairs to choose from. He was knowledgeable, friendly and an absolute pleasure to deal with, and I ended up purchasing an absolutely beautiful chair. Thanks, Ted. You're a Rockstar!Cheers!
C N
C N
16:21 22 Mar 22
Outstanding buying experience from start to finish! We were looking for a replacement leather sofa and loveseat for our family room. We found an excellent selection of Canadian made products and we lucked out with stock on a new model and colour. Loved the personal service and attention from Marty - he gave us great advice with no pressure. Delivery and set up was hands down the best furniture delivery experience we have ever had with any purchase in the past 25 years - very careful, explained the set up, and great customer service to match the buying experience. Thank you Marty and team at Chesterfield Shop Dufferin St 😁
Alicia Jackson
Alicia Jackson
11:36 22 Mar 22
andykap k
andykap k
23:33 21 Mar 22
I have a comment about one of your sales associates/interior designer. Her name is olga and she work at the Scarborough location. Her service was excellent. She had an answer for my many questions, being a first time couch purchaser. I went to a bunch of stores and she made the choice easy. I will be a returning customer.
Larry Baldachin
Larry Baldachin
13:28 15 Mar 22
After many years of living with an old hand-me-down sofa our family finally decided to throw the old one out (okay, we donated it to a charity) and get a new one. We looked in a number of the high-end stores along King Street East in Toronto but found one that we loved at an excellent price at the Chesterfield Shop on King Street. The staff there were a pleasure to deal with and very accommodating and definitely knew their products well.We were particularly impressed by our Sales Representative Stephan Grill who not only took us through the various models that were available, patiently, but explained the pros and cons of each ... and when it came time to buy, he gave us a great price and we felt valued!While the delivery took longer than we'd like due to a variety of COVID-related supply chain issues, when the time came to deliver the sofa the team at the Chesterfield Shop were amazing - both the scheduling team under my new best friend Maria Passynkova and the men who delivered the sofa to the house and installed for us on time and without any fuss or hassle whatsoever. They even left a little bag of candies for us as a gift from the store to thank us for our business and apologize for the delay.All in all, a great experience in every way possible - highly recommend this business for anybody looking for a great product and great customer service.Thank You! Larry (and Family)
Brian Huber
Brian Huber
02:48 06 Mar 22
Nothing wrong with this place. A bit outdated styles for the younger folk. Decent quality for a good price. Recommended for 40 or older
Samantha Schneider
Samantha Schneider
21:50 02 Mar 22
We had a great experience with our couch hunt. Walter was incredibly knowledgeable, helpful, and upfront with all the details we needed. He made the process so easy and stress free. The Chesterfield shop also has so many customization options available that we did not need to go anywhere else. While our couch won't be coming in for a few months due to covid supply shortages, we highly recommend visiting The Chesterfield Shop and seeing Walter.
Yvonne Booth
Yvonne Booth
05:26 25 Feb 22
The only place we found sofabeds that were actually in stock.
J Zweig
J Zweig
01:57 25 Feb 22
Our brand new sectional just arrived last week. We are extremely pleased! It is really comfortable, looks great, is exactly what we ordered, and is of very good quality. It took a loooooong time to come but 1) we were told this in advance, and 2) it's Covid times - we get it. Neither the customer nor the company wants these delays but what are you going to do during these times?You may be paying higher prices here than say The Brick or the like but in the long run it'll be worth it. Again, quality-made but also, the salespeople know their stuff. These are actual chesterfield SALESPEOPLE - not just someone the Brick hired because they needed a job (I don't mean to slam or single out the Brick here, I just mean any similar store and at the Chesterfield Shop both the product and the level of service are simply of higher quality). Most of the salespeople have been there for years and their knowledge shines through.I want to make special mention of Jim, the VP of Sales. We had a couple of issues to deal with along the way and the level of customer service we received from Jim was simply outstanding. He was courteous, generous, attentive and made us as customers feel extremely valued. A++
Norm Ullock
Norm Ullock
20:44 20 Feb 22
Maryam, took care of us. she was very helpful and has a very good knowledge of her product lines. She is always pleasant and thorough in our dealings with her. She gave us accurate pricing and what option we had for the product we wanted. I would be happy to deal with her in the future
Gary Benjamin
Gary Benjamin
12:33 17 Feb 22
Huge selection at a range of prices. Our sales person was great, showing us options when we needed information, while leaving us alone to test out the comfort before committing to a purchase.
Maged Ghobrial
Maged Ghobrial
18:37 16 Feb 22
It's been a great experience shopping at Chesterfiled (Newmarket, ON). One of our friends, who bought from them 3 years ago, recommended it to us. Good quality, fine style and amazing customer service.Karen showed us around, explained the differences, searched for the exact colors and quality grade we want. She has an exceptional knowledge and patience. She made all the process so easy. We will also recommend it to our friends.
Edward J Okopny
Edward J Okopny
14:10 12 Feb 22
As it should be, great selection of couches. Sales rep, Jordan, was very helpful and very friendly, without being pushy. Did not pressure, kept his distance and simply answered questions asked. Gave the impression that he was proud of the company he worked with, which says a lot about the product.
Nazir Alani - DLC
Nazir Alani - DLC
15:37 11 Feb 22
We are repeat customers !We just purchased another piece and Maryam, our sales rep was fantastic.Chesterfield shop has great leather sofas.Their service has always been great and we got our delivery today - and once again very pleasant service.Maryam, thank you once again !
Gary Tile
Gary Tile
00:31 08 Feb 22
We are thrilled with our latest purchase from The Chesterfield Shop. The entire process once again exceeded all expectations. The sales staff was helpful, creative and gave us great ideas. The delivery was scheduled immediately and the customer service was very responsive. We received our items on time and exactly as promised and the team was very helpful setting up our room. Highly recommended.
Connor Talbot
Connor Talbot
23:11 05 Feb 22
Very good 👍 Marty was a great salesman
Alison
Alison
20:58 27 Jan 22
At The Chesterfield Shop Jordan and Pam were extremely patient and helpful. I would definitely recommend getting your sofa here! Thanks Jordan and Pam!
Monika Schouten
Monika Schouten
14:06 25 Jan 22
We have been buying sofas at the Dundas Mississauga location since 1973.great quality and service.Thank you Sandra.
Riyosh Ram
Riyosh Ram
19:45 02 Jan 22
Worked with Ted F on finalizing the couch. Great experience.
Grace Jereos
Grace Jereos
16:05 28 Dec 21
David was very helpful, knowledgeable and personable. We will definitely buy from him again.
kim burton
kim burton
13:57 22 Dec 21
What a wonderful experience! We selected our chair and ottoman in August, with friendly and capable assistance from Jordan. Our purchase arrived as promised, on time, no issues, delivered and set up with consideration by Jorge and Jorge. We are delighted, would recommend them highly and will definitely shop with them again. Fair pricing, great selection.
Scott McDowall
Scott McDowall
01:31 08 Dec 21
I don't often write reviews, but, in this case, an exception is warranted. My wife and I had the fortunate experience of dealing with Avery. His no pressure approach, thorough product knowledge, cander, professionalism and willingness to avail himself to our changing requirements all contributed to an excellent experience. If you are shopping at the Dufferin location, be sure to ask for Avery!!
Davida Petroff
Davida Petroff
14:18 23 Nov 21
I just ordered a large U-shaped sectional from this location. From the moment I walked into the store, Walter was extremely knowledgeable and patient. He helped me pick out the perfect couch for my family and I can't wait for it to be delivered in the spring. Thank you, Walter!
E Malchevska
E Malchevska
05:17 21 Nov 21
We already have 2 items from this store and I can not be happier. The quality is awesome! Your customer support and care is great. Sales people in the store treat their customers exceptionally. Many thanks to the guys who deliver sofas, they are so nice and helpful. They helped me to move old sofa to the basement and replace it with a new one, that was highly appreciated! Thank you, Chesterfield team for your wonderful job!!!
raphaela ramos
raphaela ramos
18:31 20 Nov 21
Reasonable price and high quality product, we had excellent customer services with Walter the salesperson. Highly recommended.
Myke Hamada
Myke Hamada
18:30 20 Nov 21
Sales associates are amazing and well informed. Clear explanation about sofas and materials. High quality products and deals
Angela Allen
Angela Allen
18:23 15 Nov 21
We could not be happier with our recent purchase from The Chesterfield Shop! We bought a L-shaped sectional and it's the most comfortable piece of furniture we've owned. Sharon not only helped us pick the perfect piece, but also used her design expertise to help us plan out what would fit best in our space and for functionality in our home. We had our couch delivered and they were professional, on time, and set it up exactly where we wanted it. 100% would recommend!
denise mackay
denise mackay
23:19 08 Nov 21
Olga coish was really helpful and informative and friendly
K Waltz
K Waltz
16:25 08 Nov 21
Great low pressure shopping experience, but Randy in Mississauga knew exactly what we needed and had us setup in no time. Also, he respected the opportunity to sleep on our decision before we made the purchase final and managed our expectations for the delivery times. I was reccomended by a friend and recommend shopping here again.
Michelle Milgram
Michelle Milgram
22:17 06 Nov 21
Avery helped me out today. Had a fantastic experience buying my first couch. Very patient, very informative, was willing to answer all of my questions, double checked on super random specific questions I had. Helped find the most outrageous teal colour which is no small feat and I absolutely love it! Spent about 2.5 hours in the shop and Avery gave my mother and I lots of space to discuss our options but was always readily available whenever I had questions and periodically popped in to make sure we didn't have any additional questions.
Keith Burtles
Keith Burtles
20:20 03 Nov 21
We visited the Chesterfield Shop on Dundas in Mississauga and were very impressed with the selection and quality of sofa sets. The ladies at the front desk were very friendly and courteous. Randy Dorsey assisted us with choosing the right product for our needs. He was very professional and polite and we really appreciated his advice and patience. The Chesterfield Shop is very fortunate to have Randy on their team. Thank you Randy for your help and guidance. Keith & Beulah Burtles
Janine Veinot-Wolch
Janine Veinot-Wolch
23:49 31 Oct 21
Joanne Pipito
Joanne Pipito
02:46 30 Oct 21
Amazing service by Olga at the Scarborough location. She gave us our space while we looked around and answered our questions. Love our new sectional. Thanks for the advice Olga, you were right it looks perfect in our family room.
sunil dsouza
sunil dsouza
00:12 29 Oct 21
Good product 👌
Nancy & Ted Liss
Nancy & Ted Liss
04:21 24 Oct 21
We were looking for a quality recliner that didn't look like a recliner. We went to the Chesterfield Shop, where the sales person, David Zworth, helped us. After determining our needs, he helped us find the perfect chair, without ever feeling pushed or rushed. The recliner was very high quality, with a choice of real leathers at a reasonable price, and made in Canada. Being a custom order, we were told it could be 12 to 16 weeks for delivery. We were pleasantly shocked that it came in just nine weeks. Delivery and setup was efficient, with the box taken away. A great purchase, and a great store to buy from.
Bianca Guarnaccia
Bianca Guarnaccia
16:52 09 Oct 21
Couch shopping was not easy. There are many things to consider and the longevity of the item makes it that much more important to do all the research beforehand. Denis at the Duffern St. location made it easier for us. We thought we wanted a sectional but after speaking to him he showed us the benefits of separate pieces. I'm so glad we purchased from The Chesterfield Shop. Thank you Denis for all your help!
neill rankin
neill rankin
23:16 05 Oct 21
Great couches. My daughter was looking to buy her first couch for her first apartment. It was only chance that we hit a red light on Kennedy and saw the store. I, wrongly, assumed their couches were "old" in style. We saw we liked and she bought her L shaped couch there. There couches and chairs are Made in Canada! She chose the style of arms, legs, length, and fabric. We ahd a mix up at delivery and the longer length of couch couldn't turn the hall bend to go in. We called and for a very reasonable price they seperated the angle part and a few weeks later all was put together on her apartment. This was 3 years ago. It's as comfortable as the first day and is in perfect shape. I think she will have this for amny years to come. When we want another couch we will be back to buy from them. As the salesman said " if they only offer two fabric colour options you know it came of a container". For a little over that kind invest in one to last a very long time. (And keep a few more jobs in Canada.)
Sydney G
Sydney G
14:43 01 Oct 21
I was helped by Walter at the Dufferin location - he was patient, not at all pushy, happy to answer any and all questions, and clearly had a ton of experience and knowledge in what he does. He was realistic about expected delivery times and gave an honest opinion when asked, and was great about explaining customization options and helping me find something that would fit in my smaller space.I would definitely come back to this location in the future and look for Walter, and would happily refer him to friends and family looking to buy a nice couch/chair etc.
Andrew DaCosta
Andrew DaCosta
00:29 01 Oct 21
We purchased a sectional and a chair from Gary Morin at the downtown Toronto location.Gary was knowledgeable, patient and took the time to work with us to find the right piece for our room. He was not pushy and was very personable.
Shawn
Shawn
19:39 26 Sep 21
We had a very good experience. The sale associate was very friendly, knowledgeable, and helpful. We had good experience with chesterfield product from previous purchase.
Patricia Chartier
Patricia Chartier
15:49 04 Sep 21
We just purchased a sofa and two chairs from the Chesterfield Shop on Yonge Street near Davisville. Our salesperson was Allison and she made the experience pleasant and easy. I generally find it very stressful to select fabric and styles. Allison was so patient and offered tremendous guidance, without being remotely pushy. I highly recommend shopping there and asking for Allison when you do.
Margarita Cruz
Margarita Cruz
19:36 31 Aug 21
We went there to see if we can buy a sofa and there was Olga she was very helpful and knowledgeable she knows what she is doing and a gave us advise she was very helpful we ended buying a sofa from there
Stefano Oliverio
Stefano Oliverio
23:31 28 Aug 21
It took me a while to find the perfect couch to fit my needs, but I finally did at the chesterfield shop. You are paying a bit more, but for both comfort and quality!Walter was extremely helpful, patient and knowledgeable! Would definitely recommend his service.
Steve Krystal
Steve Krystal
20:12 23 Aug 21
We love this store, excellent for sofas, huge selection, reasonable prices. Shop with confidence.
Ryan Schriner
Ryan Schriner
22:11 22 Aug 21
We shopped around all over to make sure we purchased the best quality sectional we could find for a reasonable price. We kept leaning towards the chesterfield shop no matter what store we went to. We were happy could purchase from here because the furniture is made locally in Canada and this was important to us. Every time we came in Gary was very helpful and informative, but never too pushy or aggressive to get a sale. The sectional showed up on the date we requested it and was in perfect condition. We will definately go here first for any future furniture needs and would recommend this store to anyone looking for high quality furniture.
Kathy Kent
Kathy Kent
20:00 18 Aug 21
An excellent experience with Stephan. He went above and beyond in terms of customer service (responding to emails outside of hours, etc.), was fast and knowledgeable and a total pleasure to work with. Will definitely be going back again!
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