We had a great experience with the team at The Chesterfield Shop. We visited a few times while deciding on our new L-shaped sofa, and they were always patient, answering all our questions each time. As others have mentioned, the atmosphere was completely no-pressure, which made the process very comfortable. They helped us configure the model and choose the right fabric. We also purchased a replacement sofa bed mattress for our existing pull-out couch.
The quality and comfort of the sofa exceeded our expectations. The build feels solid, the cushions are supportive yet comfortable, and the fabric looks and feels fantastic.
We were told our new sofa would take 6–8 weeks to arrive, and it was delivered right on schedule. Delivery was seamless—the drivers arrived promptly at 11am within the 11–2pm window and made the process a breeze.
Response from the owner:Thanks for your 5-star review, it is really appreciated!
Stephan and his team are the best in the business, very knowledgeable and experienced Sales Professionals and Design Consultants, never any pressure, and always going the extra mile for their customers- it's our goal to make you happy with your purchase. There is so much to choose from and the quality equals the selection - it will last you for a very long time. Our service department communicates well, and our delivery teams are the best, careful and on-time. Their goal is to make it seamless.
Thanks for your patronage and taking the time to write in such a lovely review. Enjoy your sofa for many years to come!
Best-
The Chesterfield Shop