I spent hours shopping online and even purchased a sofa from another retailer that turned out to be uncomfortable and poorly made—we ended up having to return it. Visiting the Chesterfield Shop was a completely different experience. They had sofas at every price point and in every style, all available to try in person, which made such a difference.
The best part was being able to fully customize the fabric and style to exactly what we wanted. We ended up with a perfect couch—beautifully made in Canada, exceptional quality, and delivered right to our home—for the same price as the cheaper online retailer.
A huge thank you to Binal, our sales rep, for all of her help, patience, and guidance throughout the process. She made the experience easy and enjoyable from start to finish.
Response from the owner:Thank you for your 5-star review, it is really appreciated!
Binal is a 5-star Design Consultant and Sales Professional, she always goes the extra mile for her customers, and she is excellent with fabrics, leathers, style and design, including dimensional options - so that your seating will fit perfectly in your space- and also adhere to your vision and comfort. It is very difficult to buy a sofa on-line...who knows what you are getting - are the "guts" of the sofa sustainable? Made where - with what materials? And how does it "sit?"
We are thrilled that you were able to return your online purchase and customize a Canadian-made sofa- you supported our Canadian factories and materials, as well as getting exactly what you wanted -and so comfortable!
Your picture is fabulous - with your stunning cat looking so "at home!"
Thank you for your patronage and taking the time to write in.
Best-
The Chesterfield Shop
