Dealing with Avery at the Chesterfield shop was the best retail experience I’ve ever had. I actually stumbled on this shop after intending to purchase something at a store nearby but felt I was profiled and ignored so I left. When I walked in the door at the chesterfield shop I was greeted by Avery in the warmest most welcoming way. He read me well and didn’t waste my time. He instantly understood what I was looking for and made the ordering process so easy. Picking fabric and other components was simple with Avery’s help. He left me to sit and contemplate and make sure I was comfortable. I left to think on it over night and went back a few days later to order. He somehow remembered exactly what I wanted and the purchase process was so easy. The only thing I was hesitant on was the long wait time but I was willing to wait to get exactly what I want. I was shocked when my sofa was ready for delivery in less than half the expected time. I was thrilled when the sofa came and the delivery men were so kind and courteous. They took great care with the sofa putting it in place and even leveled it to my crooked century home floors. They took all the packaging away and I now have the most beautiful sofa. I would have made this review a lot sooner but I wanted to wait until the loop was closed so that I could share my entire experience. I highly recommend this shop. Sales, customer service, delivery, manufacturing, all 5 stars.

We were very happy with the Interior Decorator, Olga Coish who made every effort to help us and answer all our questions about the sofa bed we were looking for. I should also mention that the Store Manager, Ted helped us greatly in making the final purchase. We have a complete living room leather sofa set for the last 32 years that has provided us great comfort through the years, and we hope that this new purchase is equally satisfying. Kudos once again to Olga and Ted for making our purchase a very plesant experience.

Superb buying experience at Chesterfield Shop. Able to browse freely and with no pressure. When we zeroed in on a sofa and love seat we liked, Sandra, the sales associate we dealt with, was a font of knowledge, and very helpful and patient with us as poured through fabric possibilities. Ended up buying a sofa, love seat, and two arm chairs. Over the years despite having looked at many other stores, we keep having luck at Chesterfield Shop for our many furniture purchases.