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Reviews

The Chesterfield Shop loves reviews!

We'd love to know about your shopping experience! Let us know how we did.

Feel free to give a shout-out to your Sales Associate, Service Team, and our Delivery Team and we’ll always pass it on. Post a picture of your finished room on Google Reviews, it’s always gratifying for us to see the finished results.

And we know that we can always make improvements – please tell us how.

Your comfort is our comfort!
Passez une bonne journée
I can't say anything but great things for our first time at Chesterfield Shop. Walter was exceptional! It's our first time couch shopping and we were overwhelmed with the selection but he guided us through with ease and patience. He ended going through the fine details of where the couch was made, what material it's made with, and customizing it to our liking. A great touch to the service is being able to hold the couch for us in the warehouse until our home is ready. Were excited to see the final product. Thank you Walter and The Chesterfield Shop.
My husband and I were in the market for a new couch and went to The Chesterfield Shop. The sales person who came to assist was Samineh. Not sure how we were so fortunate but we found this pleasant woman to be very knowledgeable and helpful. She answered our many questions, appropriately gave us time to ourselves, and very graciously dealt with a required change to our initial order.
Jane was incredibly patient and helpful!! Very knowledgeable! A great store with quality products!! Very glad we chose the Chesterfield Shop!!
Update:

Sofa is great! Delivery was smooth.

There are plenty of floor models to try, and Vanessa was helpful in providing information and guidance regarding the products, without being overbearing. I have not yet received the product I ordered, and will update this review when I do!
Response from the owner:Thank you for your 5-star review, it is really appreciated!
Vanessa is an excellent Sales Professional, Design Consultant and Manager, she really gets to know her customers and exactly what they are looking for- and she is very knowledgeable and patient.
Thank you for your patronage and taking the time to write in.
Best-
The Chesterfield Shop
Ryan Foster at the Newmarket location was super kind, patient and helpful. So glad with my choice!
It's been a few weeks since we received our couch and I am very happy with our purchase. We went to the store 3 times! before making a decision and Karen was very helpful, patient and knowledgeable. I never felt pressured and I felt that she was actually sharing facts that helped us decide. I would recommend it 100%.
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