Reviews

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Your comfort is our comfort!

Excellent

The Chesterfield Shop

Based on 2219 reviews

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Sonia NP-PHC

What a fantastic experience! We worked with Zoe Zhang who was knowledgeable, patient, kind and just all around amazing! We may not have bought anything if it wasn’t for Zoe! She was fantastic and just amazing to deal with! I would highly recommend this shop and Zoe!!! Thanks for a great experience!

Dianne Craig

THIS IS A 5-STAR RECOMMENDATION FOR THE MISSISSAUGA CHESTERFIELD SHOP STORE AT 1248 DUNDAS STREET WHERE I RECENTLY PURCHASED A VERY COMFORTABLE RECLINER CHAIR. I WAS PLEASED TO CHOOSE A FABRIC FROM THEIR WIDE SELECTION OF SAMPLES IN ORDER TO FIND SOMETHING TO BLEND IN WITH THE REST OF MY LIVING ROOM....AT NO EXTRA CHARGE. THEY HAVE A LONG LIST OF WRITTEN GUARANTEES FOR QUALITY & SATISFACTION. EACH CHAIR IS INDIVIDUALLY MADE BY ONE OF THEIR CANADIAN MANUFACTURERS WHO USE HIGH QUALITY DURABLE CANADIAN WOOD. I AM TOTALLY PLEASED WITH THE RESULTS.
THE STORE STAFF (Dennis) WAS PATIENT & HELPFUL..AND THEIR TWO YOUNG DELIVERYMEN WERE CAREFUL, COURTEOUS AND EVEN HELPED SHIFT MY EXISTING FURNITURE TO FIT WITH THIS NEW LARGER RECLINER. A SEAMLESS TRANSACTION!!

MY COMPLIMENTS!

Linda Chase

Had the pleasure of being looked after by Karla Zimmerman. Karla was most helpful and patient, answering all our questions and showing us a wide range of sofas and fabrics. We purchased a sofa and recliner.
Would highly recommend The Chesterfield Shop, North York and Karla.

Rebecca F

Marla was an amazing salesperson. She helped us navigate the showroom and helped us find the right chair for my office (at a great price). I'm thrilled with the chair that I purchased - no regrets.

Adrian Lake

Marla was great and helped us even though we came at the end of the day. We were both happy with the purchase and delivery of our couch and chair. Will recommend the shop to friends in the future.

daniel peyer

Great sales support from Jasmina

Response from the owner:Thank you for your 5-star review, it is really appreciated! Jasmina is a 5-star Design Consultant and Sales Professional, she is extremely patient, knowledgeable and knows seating, inside and out. She always goes the extra mile to assist in the decoration, style, design and functionality to make the best decisions for the perfect seating! Thank you for your patronage and taking the time to write in. Best- The Chesterfield Shop

Regina Pedro

Recently purchased a sofa-bed with optional/movable chaise/ottamin - perfect for our small space! Love all the options offered with this piece! Thank-you Jane for all your time and assistance!

Response from the owner:Thank you for your 5-star review, it is really appreciated! Jane is an excellent Design Consultant and Sales Professional. She is excellent with fabrics and leathers and room design and she always goes the extra mile for her customers and is extremely accommodating in every way, helping you to choose the perfect sofa-bed with your movable chaise! Thank you for your patronage and taking the time to write in. Best- The Chesterfield Shop

Richard Ronchka

So we had a glitch with our order. The fabric was discontinued, unbeknownst to our person - Amal. Stuff happens. She handled the problem EXACTLY the way it should have been dealt with. She could give a clinic on Customer Service. Thank you for your professionalism.

Paul Cusimano

Our experience at The Chesterfield Shop was excellent. Maryam was very helpful. Very professional. Thank you.

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