Reviews

The Chesterfield Shop loves reviews!

We'd love to know about your shopping experience! Let us know how we did.

Feel free to give a shout-out to your Sales Associate, Service Team, and our Delivery Team and we’ll always pass it on. Post a picture of your finished room on Google Reviews, it’s always gratifying for us to see the finished results.

And we know that we can always make improvements – please tell us how.

Your comfort is our comfort!

Excellent

The Chesterfield Shop

Based on 2434 reviews

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Sheryl Bergstein

Great experience. Our sales person, Jane Baker was excellent in helping us find the couches that we were looking for.

Response from the owner:Thank you for your 5-star review, it is really appreciated! Jane is an excellent Design Consultant and Sales Professional. She is excellent with all of the fabrics and leathers and room design, and she always goes the extra mile for her customers and is extremely accommodating in every way, helping you to choose the perfect seating to suit your style, design, price-point and aesthetic. Thank you for your patronage and taking the time to write in. Best- The Chesterfield Shop

Renata G

Ab was so patient and helpful with with us. Helped us see all the different options and try out different features. We ended up with a custom combination and we are very excited for our bespoke chair!! Cannot wait for it to arrive. By far best quality- last purchase was 15 years ago and I cannot say enough good things about the quality and the experience.

Response from the owner:Thank you for your 5-star review, it is really appreciated! Ab is an excellent Sales Professional and Design Consultant, he really gets to know his customers and takes the time to assist you- there are so many excellent options, and Ab is so patient and easygoing. Enjoy your new bespoke custom chair! Thank you for your repeat patronage after 15 years- and taking the time to write in. Best- The Chesterfield Shop

Spence Morris

Maryam did a terrific job explaining the products we expressed an interest in so that we could make the best choice possible. Her knowledge.
Also she was able to expedite earlier than expected delivery of our couch!! She goes above and beyond for her customers.

Response from the owner:Thank you for your 5-star review, it is really appreciated! Maryam is a 5-star Design Consultant and Sales Professional, she always goes the extra mile for her customers, she is excellent with fabrics, leathers, style and design, and always extremely patient and helpful in every way- and Maryam's knowledge is exceptional! Thank you for your patronage and taking the time to write in. Best- The Chesterfield Shop

Amir Nouraein

Best quality sofas for great prices!

Response from the owner:Thanks for your review, it is really appreciated! David is an excellent Design Consultant and Sales Professional, and he is a long-time furniture professional. David always goes the extra mile to ensure that his customers are happy and have chosen exactly what they have envisioned for their space. We are so happy that you had a great experience selecting a wonderful quality sofa - at the best prices in Toronto! Thank you for your patronage and taking the time to write in. Best - The Chesterfield Shop

Brenda Gouin

From the moment we walked through the doors of The Chesterfield Shop on Kennedy Road, we were greeted by Olga with such warmth and professionalism. What started as a simple “we’re just looking for a couch” quickly turned into an educational journey about what truly makes the right fit for our home.

Olga was friendly, funny, engaging, and incredibly knowledgeable. She took the time to understand our needs and guided us through every option — even encouraging us to explore a few choices we wouldn’t normally have considered. Thanks to her expertise, we found the perfect sofa, complementary chair, and even the right cushions to tie it all together.

We left feeling confident, excited, and very happy with our experience. Highly recommend Olga and The Chesterfield Shop for anyone looking for quality Canadian-made furniture and exceptional service!

Response from the owner:Thanks for your 5-star review, it is really appreciated! Olga is an excellent Certified Interior Decorator, Design Consultant and Sales Professional. She always goes the extra mile to ensure that her customers are happy and have chosen exactly what they have envisioned for their space. She is knowledgeable about leathers, fabrics, style and comfort, and her consultation is always tailored to your exact wish list. And making the experience both fun and enjoyable is always Olga's goal. We are thrilled that you found a perfect Canadian made quality sofa, chair and coordinating pillows to tie it all together! And you had exceptional service! Thank you for your patronage and taking the time to write in. Best - The Chesterfield Shop

Steve Pikula

Jasmina is an excellent sales person and was very helpful during our selection process. We purchased a custom made leather sofa and three swivel chairs in fabric. Unfortunately when the chairs arrived the fabric was different than what we ordered. The manager did her best to resolve the issue for us but due to die lot issues there was no easy solution. We also had an issue with the base of one chair which they addressed and the service technician was great. Considering the challenges faced with our purchase they did the best they could to provide service. We can't give a 5 star review because we didn't get exactly what we ordered but give them credit for doing everything they could to address the issues. We would still recommend them for new seating but would warn people to expect significant colour variations in colour from what they order to what they may receive.

Response from the owner:Thank you for your 5-star review, it is really appreciated! Jasmina is an excellent Sales Professional and Design Consultant, she really gets to know her customers and exactly what they are looking for- and she is very courteous and knowledgeable, patient and design-focused to ensure your seating looks great in your room and gives you maximum comfort. We sincerely apologize for the dye-lot from what you received being different from what you saw on the colour swatch, it is a rare occurrence, but it does happen when the manufacturer finishes a bolt and the cloth on the new bolt has a different tonal variation. It is very difficult for the client, and we appreciate your understanding, and we certainly wish that this would never happen. Thank you for your patronage, and taking the time to write in, and enjoy your new seating. Best- The Chesterfield Shop

joy tavener

Maryam is very helpful and good natured. She helped us choose a couch and chairs a few years ago, which we've been very happy with, so when we needed another couch, we returned to The Chesterfield Shop, where she once again helped us find the perfect choice. I made a mistake in part of what was ordered and she quickly and easily changed the order.

Response from the owner:Thank you for your 5-star review, it is really appreciated! Maryam is a 5-star Design Consultant and Sales Professional, and she is really helpful and good-natured! She always goes the extra mile for everyone of her customers, and she is excellent with fabrics, leathers, style and design, and always extremely patient. Thank you for thinking of us again, and returning to The Chesterfield Shop, we truly appreciate it! Thank you for taking the time to write in. Best- The Chesterfield Shop

Lorna Neal

Hiral Jobanputra helped me buy a beautiful leather couch and ottoman.
She got me an amazing price and took as long as I needed to work with me and figure it all out.
This is the best place in Toronto to buy a Chesterfield and she is the most high-end interior designer at the Chesterfield shop

Response from the owner:Thank you for your 5-star review, it is really appreciated! Hiral is an excellent Sales Professional and Design Consultant, she really gets to know her customers and we are thrilled that she was able to assist you with a leather sofa and ottoman for an amazing price, and it was just what you were looking for. Hiral is very knowledgeable and patient. Thank you for your patronage, and taking the time to write in. Best- The Chesterfield Shop

Gabby Cappelletti

We were only looking for a couch for our family room & we were not entirely certain of what we wanted. Jordan Goodman greeted us, asked some basic questions, listened to what we were saying & showed us many different options. We never felt pressured & Jordan explained features & advantages of several couches. His professionalism moved us from lookers to buyers. We are repeat clients of the Chesterfield Shop & would not hesitate to recommend Jordan to our friends & family.
Gabriella & John

Response from the owner:Thank you for your 5-star review, it is really appreciated! Jordan is an excellent Sales Professional and Design Consultant, he has been in the furniture business for many decades and he is a student of the game. He really gets to know his customers and takes the time to assist you- and he is excellent with fabrics and colours. Enjoy your new sofa! Thank you for your repeat patronage- your lovely note - and taking the time to write in! Best- The Chesterfield Shop

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