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Reviews

The Chesterfield Shop loves reviews!

We'd love to know about your shopping experience! Let us know how we did.

Feel free to give a shout-out to your Sales Associate, Service Team, and our Delivery Team and we’ll always pass it on. Post a picture of your finished room on Google Reviews, it’s always gratifying for us to see the finished results.

And we know that we can always make improvements – please tell us how.

Your comfort is our comfort!
We were steered to The Chesterfield Shop by the furniture manufacturer. We met Denis Thomson, who was patient with all our questions and indecision. He was very helpful and we are happy with our choices. I would give Denis 5 stars. We had to go back to Brentwood Classics, the manufacturer, to see the full range of fabric choices. Be aware that the Chesterfield Shop only carriers a limited selection of the available Brentwood styles and fabrics. Make sure Denis lets you know that other choices are available.
Zoe in Newmarket gave us exceptional service, actively listen tour wants and needs, making our furniture purchase an absolute enjoyable experience.
Great shopping experience! Thank you Dennis for helping us choose the perfect sofa to suit our needs.
Response from the owner:Thanks for your 5-star review, it is really appreciated! Dennis is an excellent Design Consultant, and a long-time furniture professional. He always goes the extra mile to ensure that his customers are happy and have chosen exactly what they have envisioned for their space. There are so many options to choose from- and the quality, comfort and price-points are the most important factor of all. We are thrilled that you had a great experience. Thank you for your patronage and taking the time to write in, enjoy your new sofa! Best - The Chesterfield Shop
I've purchased several times over many years from Chesterfield Shop. Sandra is so knowledgeable and the products she has are affordably priced and of top notch quality too.
Response from the owner:Thank you for your 5-star review, it is really appreciated! Sandra is an excellent 5-star Sales Professional and Design Consultant, she is very patient, knowledgeable and knows seating, inside and out. She always goes the extra mile to assist in the decoration, style, design and functionality to make the best decisions for the perfect seating, and she is patient with excellent customer service. Thank you for your continued and repeated patronage- it is so appreciated! ... and taking the time to write in. Best- The Chesterfield Shop
Store Kennedy location

"Had an amazing experience at the Chesterfield store with Olga! She provided top-notch service, was super patient, and really listened to our needs. Olga truly delivered, and we're so grateful for her expertise and friendly approach. Highly recommend!"
Response from the owner:Thanks for your 5-star review, it is really appreciated! Olga is an excellent Certified Interior Decorator and Design Consultant. Olga always goes the extra mile to ensure that her customers are happy and have chosen exactly what they have envisioned for their space. She is knowledgeable about leathers, fabrics, style and comfort, and her consultation is always tailored to your exact wish list. Thank you for your patronage and taking the time to write in. Enjoy your seating for years to come. Best - The Chesterfield Shop
We visited The Chesterfield Shop and were very happy with our experience at the store. Jasmina assisted us in our purchase of our reclining sofas. She was very knowledgeable, patient, professional and kind. She gave us a variety of options to choose from and gave us very helpful recommendations. We went in with a specific sofa set in mind but she showed us a few others and we ended up buying the set she recommended. If you're looking for helpful and knowledgeable people to assist you in purchasing furniture for your home, I would highly recommend Jasmina at The Chesterfield Shop!
Response from the owner:Thank you for your 5-star review, it is really appreciated! Jasmina is a 5-star Design Consultant and Sales Professional, she is extremely patient, knowledgeable and knows seating, inside and out. She always goes the extra mile to assist in the decoration, style, design and functionality to make the best decisions for the perfect seating, you will be thrilled with your purchase! Thank you for your patronage and taking the time to write in. Best- The Chesterfield Shop
The Chesterfield Shop far exceeded our expectations on our recent visit to buy a new couch and chairs for our living room. We met with Olga Coish (interior decorator) who guided us through the entire process to ensure our selection was the right fit for our needs. Olga is outstanding. She really understands her products and takes the time to explain all the features and benefits of the different styles, fabrics etc. There is no sales pressure from Olga. She really wants to ensure that you make the right decision and that your are completely happy with your purchase. She made the whole process very enjoyable. We definitely would shop again at The Chesterfield Shop
Response from the owner:Thanks for your 5-star review, it is really appreciated! Olga is an excellent Certified Interior Decorator and Design Consultant. Olga always goes the extra mile to ensure that her customers are happy and have chosen exactly what they have envisioned for their space. She is knowledgeable about leathers, fabrics, style and comfort, and her consultation is always tailored to your exact wish list. Olga always makes makes furniture buying enjoyable (because it should be!) and her goal is that you are happy and have purchased exactly what suits you- and your room and decor! Thank you for your patronage and taking the time to write in. Enjoy your seating for years to come. Best - The Chesterfield Shop
We visited Zoe at the Chesterfield Shop and got first class knowledgeable service from a super fully committed sales associate. She made our purchase easy and was full of great suggestions. Great experience👍
Response from the owner:Thank you for your 5-star review, it is really appreciated! Zoe is an excellent Design Consultant and Sales Professional. She always goes the extra mile for her customers and she is extremely accommodating in every way, helping you to choose a style, fabric, price-point to suit your lifestyle. We are thrilled that Zoe made it easy and had great suggestions for you. Thank you for your patronage and taking the time to write in. Best- The Chesterfield Shop
As many clients have already noticed, Vanessa is a remarcable person who is beyond excellent at her job. She is not a sales person but rather a professional designer with a very interesting and unique vision of interior. She knows not only what her company has to offer but also the tredns in furniture in general. Her customer-facing skills are exceptional. The quality of Chesterfield sofas is also incredible. I bought my first sofa-bed in 2014 and it still looks great, no mechanical problems whatsoever. For this reason I ordered the two sofas for my new house from them. It is worth noting that they offer many services during the 'life" of the piece of furniture. I also wanted to emphasize that their delivery is impressive. This is by far the most professional delivery I've ever had. You can get in touch with the store any time, they are in direct communication with the drivers, they can customize even the hour of the day when the furniture is delivered. The quality of the delivery itself is really top-notch. The guys were very accomodating, professional, and helpful. I strongly recommend this specific store and if you are not sure what you need or have a lot of questions, ask for Vaness :)
Response from the owner:Thank you for your 5-star review, it is really appreciated! Vanessa is an excellent Sales Professional, Design Consultant and Manager, she really gets to know her customers and exactly what they are looking for- and she is very knowledgeable and patient. We are thrilled that your sofa-bed from 2014 is amazing, our manufacturers build great quality pieces, made to last - in comfort! Thank you for a shout-out to our incredible customer service and delivery teams - the best in the business. The customer is always first and we do our very best to make this happen. Thank you for your repeat patronage, your purchase of two new sofas, and taking the time to write in such a glowing review, it solidifies everything we try to do each and every day. Best- The Chesterfield Shop
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