As many clients have already noticed, Vanessa is a remarcable person who is beyond excellent at her job. She is not a sales person but rather a professional designer with a very interesting and unique vision of interior. She knows not only what her company has to offer but also the tredns in furniture in general. Her customer-facing skills are exceptional. The quality of Chesterfield sofas is also incredible. I bought my first sofa-bed in 2014 and it still looks great, no mechanical problems whatsoever. For this reason I ordered the two sofas for my new house from them. It is worth noting that they offer many services during the 'life" of the piece of furniture. I also wanted to emphasize that their delivery is impressive. This is by far the most professional delivery I've ever had. You can get in touch with the store any time, they are in direct communication with the drivers, they can customize even the hour of the day when the furniture is delivered. The quality of the delivery itself is really top-notch. The guys were very accomodating, professional, and helpful. I strongly recommend this specific store and if you are not sure what you need or have a lot of questions, ask for Vaness :)
Response from the owner:Thank you for your 5-star review, it is really appreciated!
Vanessa is an excellent Sales Professional, Design Consultant and Manager, she really gets to know her customers and exactly what they are looking for- and she is very knowledgeable and patient. We are thrilled that your sofa-bed from 2014 is amazing, our manufacturers build great quality pieces, made to last - in comfort! Thank you for a shout-out to our incredible customer service and delivery teams - the best in the business. The customer is always first and we do our very best to make this happen.
Thank you for your repeat patronage, your purchase of two new sofas, and taking the time to write in such a glowing review, it solidifies everything we try to do each and every day.
Best-
The Chesterfield Shop